Case Study 2 MIS
Assignment 1: Discuss case 9.2 HSBC Combats Fraud in Split-second Decisions.
APA Format 600 Words, 2-3 references.
pg # 329
Questions
1. Analyze the reasons to invest millions of dollars to detect
and prevent fraudulent transactions. In your evaluation,
do a cost–benefi t analysis to show why the investment
cost is worthwhile.
2. Review the two outcomes of the fraud scenario. Assess
the business implications of each of the following two
goals. Explain why these goals are confl icting.
a. To minimize rejecting legitimate purchases by authorized
customers
b. To minimize the risk of making customers victims of
fraud
3. The Fraud Management solution is based on a scoring
model. For example, assume the scores range from 1 to
10, with 10 being the highest probability that the transaction
is fraudulent. What cutoff score would you use to
decide to approve a purchase? What cutoff score would
you use to decide not to approve a purchase? If those
cutoff scores are not the same, how do you suggest
those falling between scores be treated?
4. Why are approval decisions made in a split second? Would
customers tolerate a brief delay in the approval process if
it reduced their risk of identity theft? Explain your answer.
5. Research ATM or other banking transaction fraud. How
has a fi nancial fi rm been defrauded or harmed?
Assignment 2: Discuss case 13.2 Steve Jobs’ Shared Vision Project Management Style.
APA Format 600 Words, 2-3 references.
Pg # 436
Questions
1. Steve Jobs shows the importance of people skills. Explain
Jobs’ way of motivating people. For example, did he try
to get everyone to like him? Did he try to get everyone to
get along with each other?
2. Why did Jobs’ approach to project management work so
well for him?
3. What lessons can project managers learn from Jobs?
4. Research Steve Jobs’ management style from reputable
sources. What did you learn about how people reacted to
Jobs’ style?
5. Create a checklist of effective project management
practices.
