Patient and Nurse Communication Assignment

Question Description

  • Prepare a 3–4-page report on nurse-patient communication in which you address types of communication, factors that influence the communication experience, and how the patient experience affects health outcomes. Recommend evidence-based strategies to improve nurse-patient communication and explain how the strategies consider patient demographics. Nursing professionals do not only communicate with others within their organizations—often, they are also the first point of contact with patients. Thus, nursing professionals need superior communication skills to explain procedures and medication instructions, as well as to listen to what patients need to say. Show Less By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
    • Competency 2: Describe the concepts, processes, and tools required to conduct comprehensive health assessments for individuals, families, communities, and populations.
      • Recommend evidence-based strategies to improve nurse-client/patient communication.
      • Explain how nurse-client/patient communication strategies consider individual demographics.
    • Competency 3: Explain the internal and external factors that can affect the health of individuals, families, communities, and populations.
      • Describe the types of communication that occur between nurses and clients/patients.
      • Explain the factors that influence the communication experience between nurses and clients/patients.
      • Explain how the client/patient communication experience can impact health care outcomes.Competency MapCheck Your ProgressUse this online tool to track your performance and progress through your course.
  • Toggle DrawerContextClark and Paraska (2014) suggest that understanding how people communicate is the first step in learning how to teach patients more effective methods of listening, self-awareness, and self-expression—and also in identifying barriers in communication. The process of communication can be difficult, as we can interpret meaning based on a variety of hidden messages—some conscious and intentional—some not.ReferenceClark, C. C., & Paraska, K. K. (2014). Health promotion for nurses: A practical guide. Burlington, MA: Jones & Bartlett.
  • Toggle DrawerQuestions to ConsiderTo deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community.
    • How well do you communicate with other professionals with whom you work?
    • How well do you listen when other professionals speak to you?
  • Toggle DrawerResourcesSUGGESTED RESOURCESThe following optional resources are provided to support you in completing the assessment or to provide a helpful context. For additional resources, refer to the Research Resources and Supplemental Resources in the left navigation menu of your courseroom.Capella Resources
    • APA Paper Template.
    • APA Paper Tutorial.Library ResourcesThe following e-books or articles from the Capella University Library are linked directly in this course:
    • Dean, E. (2012). A patient approach. Nursing Standard, 27(10), 16–18.
    • Eggenberger, T., Garrison, H., Hilton, N., & Giovengo, K. (2013). Discharge phone calls: Using person-centred communication to improve outcomes. Journal of Nursing Management, 21(5), 733–739.
    • Easton, P., Entwistle, V. A., & Williams, B. (2013). How the stigma of low literacy can impair patient-professional spoken interactions and affect health: Insights from a qualitative investigation. BMC Health Services Research, 13(1), 1–12.
    • Nørgaard, B., Kofoed, P., Ohm Kyvik, K., & Ammentorp, J. (2012). Communication skills training for health care professionals improves the adult orthopaedic patient’s experience of quality of care. Scandinavian Journal of Caring Sciences, 26(4), 698–704.
    • Warnock, C. (2014). Breaking bad news: Issues relating to nursing practice. Nursing Standard, 28(45), 51–58.
    • Manias, E. (2010). Medication communication: A concept analysis. Journal of Advanced Nursing, 66(4), 933–943.Show LessCourse Library GuideA Capella University library guide has been created specifically for your use in this course. You are encouraged to refer to the resources in the BSN-FP4002 – Assessment, Communication, and Collaboration Library Guide to help direct your research.Internet ResourcesAccess the following resources by clicking the links provided. Please note that URLs change frequently. Permissions for the following links have either been granted or deemed appropriate for educational use at the time of course publication.
    • Nursing Professional Communication – Hostile Client | Transcript.
    • Nurse and the Angry Patient | Transcript.
    • Nurse Patient Relationship/Communication | Transcript.
    • Proper Patient Care – Communication Techniques | Transcript.
    • Say This, Not That: Patient Experience Video | Transcript.
  • Assessment InstructionsImagine that, in an effort to reduce the number of patient complaints about nursing staff, organizational leadership has asked your department to prepare some preliminary research on a number of different topics. Your topic is patient communication, such as the following:
    • The types of communication that take place between nurses and patients.
    • The factors that can influence both positive and negative experiences.
    • How the experience can impact health care outcomes.
    • Strategies that can improve the communication between nurses and patients.PREPARATIONSearch the Capella library and the Internet for peer-reviewed journal articles or other professional resources on the topic of effective communication with patients. You will need at least 3 resources to support your work in this assessment.DIRECTIONSPrepare a report on patient-nurse communication in which you include the following:
    • Describe the types of communication that take place between nurses and clients/patients. Do not forget to consider types of communication beyond verbal and written on paper.
    • Explain the factors that influence positive and negative experiences during the communication process. (Hint: Consider the experiences of both the client/patient and the nurse. Also, consider things such as age, gender, culture, and so on, of both the client/patient and the nurse.)
    • Explain how the client/patient experience can impact health care outcomes.
    • Recommend evidence-based strategies for improving communication between client/patients and nurses.
    • Explain how the strategies consider different client/patient demographics.Format this assessment as a report that you would give to your supervisor. It may be helpful for you to review how your organization formats internal reports and incorporate your findings. You are still required to adhere to APA guidelines for in-text citations and references, as well as for formatting your reference page.ADDITIONAL REQUIREMENTS
    • Include a title page and a reference page.
    • Ensure your assessment is 3–4 pages in length.
    • Use double-spaced, 12-pt., Times New Roman font.

Describe the mission, assumptions and objectives for the upcoming budget year for the departments involved. (Nursing, Laboratory, Pharmacy & Radiology)

Question Description

1 Describe the mission, assumptions and objectives for the upcoming budget year for the departments involved. (Nursing, Laboratory, Pharmacy & Radiology) 2 Establish statistics volume projections for the budget year 2015 for all four (4) departments. 3 Establish a position control plan for the new Psychiatric Unit. (Part of Nursing) 4 Establish a position control plan for nursing and laboratory. 5 Complete expense item for laboratory & radiology for 2015. 6 Project the expected net revenue for all Medicare, HMO, and all Other Insurance patients. The percentage breakdown of patients by payor mix is as follows: Medicare 51% Blue Cross 16% Medical Asst 08% HMO 10% Commercial INS 07% Other 05% Self Pay 03% Total 100% In the new fiscal year, the hospital plans to: 1 Establish a separate distinct 15-bed inpatient psychiatric unit. 2 Install new equipment in the laboratory to enable the hospital to do 35% more tests in-house rather than send them to a reference lab. 3 Recruit a general surgeon and a Internist. 4 Purchase an additional CT scanner which is expected to increase current radiology volumes by 3.25%. THREE DEPARTMENTS ARE INVOLVED IN OUR BUDGET EXERCISE. THEY ARE NURSING, LABORATORY, PHARMACY AND OUTPATIENT/AMBULATORY SERVICES. STATISTICAL DATA 2012 – 2013 2013- 2014 2014- 2015 Admissions In Pt (Nursing) 7,395 7,400 7,370 Laboratory Test 399,330 411,810 421,564 Pharmacy Rx 99,832 100,011 99,642 Radiology Exams 68,222 69,124 68,950 LABORATORY EXPENSES 2012 2013 2014 Supplies $79,866 $86,480 $96,959 RADIOLOGY EXPENSES Supplies $395,205 $405,222 $410,100 PARIENT REVENUE Gross Revenue Projected for the 2014-2015 budget year is as follows: In Patient $30,675,000 Out Patient $36,878,000 Total $67,553,000 Current Reimbursement Formulas: In Patient Out Patient Medicare $5760/case 38% of Charge HMO $1215.00/pat day 31% of Charge Other Insurance $7655.00/discharge 42.5% of Charge

For this assignment, you will construct a 3 to 5 page paper outlining the integration of cultural competency in nursing practice.

Question Description

For this assignment, you will construct a 3 to 5 page paper outlining the integration of cultural competency in nursing practice. Refer to the provided rubric for specific guidelines for writing the paper. To support your paper, use your course and text readings and resources, and also use databases and resources in the Hondros College of Nursing Online Library. As in all writing assignments, use APA Style formatting to cite your sources in your paper and provide references for the citations. Due by 10/23/17.

NUR 230 Integration of Cultural Competency in Practice Paper Rubric

CriteriaPoints Possible
1. Provide an overview (introduction) of cultural competence in nursing practice in the first paragraph of the paper.15
2. Identify how culturally competent care is fundamental to the practice of nursing.20
3. Identify and discuss the relationship between cultural competency and diversity, as well as patient- and family-centered care. Provide an example from your experiences in nursing.20
4. Analyze and/or identify a barrier(s) to providing culturally competent care to a diverse population (e.g., health disparities, communication, and environment).20
5. Recommendations for providing health promotion activities for a selected population. Include conclusion to the paper.10
6. Include minimum of three (3) APA formatted in-text citations and references. The course text may only be used as one (1) reference; two (2) additional credible references must also be included.10
7. Writing skills, grammar, spelling, style, and adherence to APA format in a 3-5 page paper (excluding title and reference page).5
Possible Score100

Write a 3-4 page analysis that assesses your professional development needs as a nurse leader.

Question Description

Write a 3-4 page analysis that assesses your professional development needs as a nurse leader.

Note: The assessments in this course build upon each other, so you are strongly encouraged to complete them in sequence.

Interprofessional teamwork and collaboration among staff nurses and other disciplines in the health care setting are so critical to optimizing patient care safety and outcomes that they are a priority for most health care administrators, directors, and managers (p. 140).For professional nurse-leaders, effective communication skills are essential for interprofessional teamwork and collaboration. Kelly and Tazbir (2014) emphasize the importance of this interaction:

Successful leadership strategies are based on a leader’s strengths, the situation, the environment, and the stakeholders involved. Developing a plan for professional development is integral in developing leadership and management skills.

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 1: Integrate key nursing leadership, management, and communication concepts into collaborative practice situations.
    • Differentiate between leadership and management.
    • Explain key nursing leadership, management, and communication concepts that facilitate collaboration and support interprofessional teams.
    • Describe a personal leadership and communication style.
    • Identify skills or areas for future professional development.
  • Competency 5: Communicate in manner that is consistent with the expectations of a nursing professional.
    • Write content clearly and logically, with correct use of grammar, punctuation, and mechanics.
    • Correctly format citations and references using current APA style.
Reference

Kelly, P., & Tazbir, J. (2014). Essentials of nursing leadership and management (3rd ed.). Clifton Park, NY: Delmar.

Throughout its history, nursing has relied on ethical principles to serve as guidelines in determining patient care (Kelly & Tazbir, 2014, p. 395). Health care leaders have the responsibility to create an ethically principled environment that upholds the professional standards. According to Kelly and Tazbir (2014), “Ethics is the branch of philosophy that concerns the distinction of right from wrong, based on a body of knowledge, not just based on opinions” (p. 395).

Reference

Kelly, P., & Tazbir, J. (2014). Essentials of nursing leadership and management (3rd ed.). Clifton Park, NY: Delmar.

Questions to consider

To deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community.

  • What are some effective strategies for communicating and resolving conflict?
  • What are some of the communication challenges when working with interprofessional teams?
  • How does the leadership style and behavior affect an organization’s culture?
  • What are the attributes of an effective nurse leader?

INSTRUCTIONS

Deliverable: Develop a Professional Development Needs Assessment.

Scenario:

You have been promoted to Nurse Manager. As you transition into your new role, Human Resources (HR) requires you to participate in a leadership and management training workshop. The first day of the workshop involves a self-assessment of your leadership and communication style and an examination of key characteristics of an effective nursing leader, culminating in an assessment of your professional development needs. HR requires you to submit a Professional Development Needs Assessment so future training sessions are designed to meet those self-identified needs.

Use the following subheadings to organize your Professional Development Needs Assessment:

  • Leader and Manager: Differentiate between leadership and management.
    • What job tasks require a manager?
    • What situations require a leader?
  • Key Concepts: Explain key nursing leadership, management, and communication concepts that facilitate collaboration and support interprofessional teams.
  • Explain how key nursing leadership, management, and communication concepts facilitate collaboration with interprofessional teams.
  • Leadership Self-Assessment: Describe your personal leadership and communication style.
    • Explain the strengths of your style that make an effective leader.
  • Skill Development: Identify skills or areas for future professional development.
    • What training do you need to be a successful leader in your new position?

ADDITIONAL REQUIREMENTS

  • Written communication: Written communication should be free of errors that detract from the overall message.
  • APA formatting: Resources and in-text citations should be formatted according to current APA style and formatting.
  • Length: The plan should be 3–4 pages in content length, double-spaced.
  • Font and font size: Times New Roman, 12 point.
  • Number of resources: Use a minimum of three peer-reviewed resources.

Identify the major stakeholders within the health care system that would be affected by the mobilization plan.

Question Description

Create an 8–10-slide mobilization plan PowerPoint presentation (with detailed speaker’s notes) for a mobilization plan by your health care organization to commit 20 nurses to participate in a 4-month-long multinational effort to treat patients exposed to a highly contagious virus in a hot zone in Africa.

Nursing leaders must incorporate approaches that are inclusive and respectful of all stakeholders in the health care workforce, patient population, and the larger community that is served by the organization. Communication among members of teams, between departments and service lines, within large networks, with strategic business partners, and with patients, families, or support persons requires awareness of various facets of effective communication and cultural competence. A mobilization plan for an international medical mission requires careful planning of organizational structure roles, power distribution, and team member empowerment.

Competency 1: Identify nursing leadership priorities using a systems perspective.By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Identify the major stakeholders within the health care system that would be affected by the mobilization plan.

MN502-2: Explain how theoretical frameworks influence advance.

Question Description

This Assignment addresses this course outcome:

MN502-2: Explain how theoretical frameworks influence advance.

Purpose

The purpose of this Assignment is to explore how a theorist explicates his or her philosophy and thoughts behind a theoretical field. As in other fields of study, nursing has a plethora of theorists and theories. These theorists have developed their paradigm over time enriching it with research and dialogue with other theorists.

Directions

You are going to explore how a theorist of your choice created his or her theory. Did it develop as an acorn becoming a mighty oak over the decades? Did it arrive as a burst of light like the big bang as some believe created our universe? Was it developed from a blueprint like a spaceship where thousands of scholars worked together to create a rocket to the moon? In point of fact, how is a theory developed? This is what we are exploring.

You will pick a theorist who interests you, it does not have to be a nurse theorist. You may also choose from other disciplines such as: behavioral, leadership, business, education, technology.

You will become the theorist immersing yourself in the writings from the earliest mentioned to the most current.

As you read, look at how you (taking on the persona of the theorist) developed the theory.

In the first stage, theorizing occurs. This is where you, as the theorist, identify the concepts of what nursing is and is not. Perhaps you questioned what concepts were guiding those in nursing practice and then started to question your role. You started asking yourself, “Where am I in nursing, and where the profession is going? Is there some overarching concept that guides the professional in his or her practice?” This is where you recognize that a theory is needed.

In the second stage, syntax is developed. This is where you will define the terms. Look for changing definitions of terms. Consider, for example, Jean Watson. She starts by defining the word “caring.” Within the last ten years she has refined her terminology changing the term caring to caritas. This demonstrates a growth and maturation from decades of research she and other scholars did to produce the theory of caring.

The third stage is theory testing. Defined as the phenomena behind the theory that are exposed through research. The definitions of terms are refined. The theorists and other researchers consider whether this theory helps answer questions that arise in practice. This is where your theory is used in by a widening group of researchers. For example, graduate nursing students request the tool you developed while testing your theory.

The fourth and last stage is evaluation. This is where philosophical debate occurs as the concepts are applied through evidenced based practice in the act of providing nursing care.

Assignment Details

For this Assignment, you are going to write an article for a nursing journal explaining how you developed your theory through the four stages (theorizing, syntax, theory testing, and evaluation). Your paper must be 3 to 5 pages, not including the title and reference pages.

To view the Grading Rubric for this Assignment, please visit the Grading Rubrics section of the Course Resources.

Assignment Requirements

Before finalizing your work, you should:

  • Minimum requirement of at least 5 sources of support
  • be sure to read the Assignment description carefully (as displayed above);
  • consult the Grading Rubric (under the Course Resources) to make sure you have included everything necessary; and
  • utilize spelling and grammar check to minimize errors.

Your writing Assignment should:

  • follow the conventions of Standard English (correct grammar, punctuation, etc.);
  • be well orderedlogical, and unified, as well as original and insightful;
  • display superior content, organization, style, and mechanics; and
  • use APA 6th Edition

Identify nursing leadership priorities using a systems perspective.

Question Description

Create an 8–10-slide mobilization plan PowerPoint presentation (with detailed speaker’s notes) for a mobilization plan by your health care organization to commit 20 nurses to participate in a 4-month-long multinational effort to treat patients exposed to a highly contagious virus in a hot zone in Africa.

Nursing leaders must incorporate approaches that are inclusive and respectful of all stakeholders in the health care workforce, patient population, and the larger community that is served by the organization. Communication among members of teams, between departments and service lines, within large networks, with strategic business partners, and with patients, families, or support persons requires awareness of various facets of effective communication and cultural competence. A mobilization plan for an international medical mission requires careful planning of organizational structure roles, power distribution, and team member empowerment.

Competency 1: Identify nursing leadership priorities using a systems perspective.By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Identify the major stakeholders within the health care system that would be affected by the mobilization plan.

What criteria must be met in order to consider a practice, evidence-based? Provide examples. Explain the role quality plays in evidence-based practice?

Question Description

  • Explore the National Institute of Nursing Research (NINR) website: http://www.ninr.nih.gov/ Review their publication Bringing science to life: NINR strategic plan (2011, p. 7) to identify the current priorities for nursing research. Do you agree with the priorities or would you recommend addition or elimination of some of the priorities? What effect do the nursing research priorities have on nursing researchers?
  • What criteria must be met in order to consider a practice, evidence-based? Provide examples. Explain the role quality plays in evidence-based practice?

    Based on the information you’ve learned to this point, write a research proposal that relates to the topics you chose for a previous assignment. Be sure to include the following information in your proposal:
    • Hypothesis
    • Theory
    • Design model
    • Method
    • Anticipated results
    • Potential Dissemination Avenues

The assignment should be between 1500 and 2000 words in length and contain at least two scholarly sources, in addition to the textbook and provided material. Please submit your assignment in one APA formatted document.

Prepare a PowerPoint presentation that answers the following:

Question Description

Identify at least one alternate health profession, such as PA-C, and a related professional organization, such as the American Academy of Physician Assistants.

Prepare a PowerPoint presentation that answers the following:

  • What is your interest in this profession?
  • What are your goals regarding this profession? Describe the plans you have made towards this goal in the past year.
  • What is the growth trend for this profession, especially as there is a continuing shortage of medical professionals in the U.S.?

In addition, your presentation should address the following:

  • What was Florence Nightingale’s role in establishing nursing as a formal occupation?
  • Compare and contrast the types of nursing programs described in Cockerham (2007) to the available nursing programs listed on the All Nursing Schools Web site

Leadership and management in nursing , health and medicine

Leadership and management in nursing , health and medicine homework help

Question Description

Explain the organizational structure of your healthcare organization to your peers/colleagues. Is it supported by theory? Where is the formal leadership? Where is the informal leadership? How important is informal leadership and how can this be nurtured or strengthened by the formal leadership as a way to promote positive change?

Support your discussion and opinions with facts, relevant examples from personal nursing practice, and at least two citations from the reading or peer-reviewed professional nursing literature

Reading & Resources 

  • Read Chapters 6 & 13 In Grohar-Murray, M. & Langan, J. (2011). Leadership and management in nursing (4th ed.). Upper Saddle River, NJ: Prentice Hall.
  • Read Dwyer, D. (2011). Experiences of registered nurses as managers and leaders in residential aged care facilities: A systematic review..International Journal of Evidence-based Healthcare, 9, 388-402.
  • ReadIOM Future of Nursing Report
  • Read Campaign for Action Resources