Quality Measurement and Assessment

Quality Measurement and Assessment

Measuring and assessing quality provides a foundation for identifying needs for improvement, developing effective interventions, and then monitoring progress toward desired results.

In the Sadeghi, Barzi, Mikhail, and Shabot text, the authors assert that an effort to improve quality “calls for setting outcome and performance targets (goals and expectations) beginning with the end in mind, and then formulating initiatives and actions (processes) that can serve as a bridge to take the organization from its current performance to its desired performance” (p. 182).

Having this “end in mind” can provide justification for dedicating valuable resources toward the effort, and help to lay a clear, concrete path that takes the organization from uncovering gaps between current performance and evidence-based targets to actually achieving those goals. Quality Measurement and Assessment

In this section of the Course Project, you focus on what you would measure—and how you would measure it—relative to your previously identified quality improvement issue. Note: This section of the Course Project will serve as the Portfolio Assignment for this course.

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To prepare:

  • Review the Learning Resources. Also conduct a search of the literature related to your selected quality improvement issue and complete the Evidence Matrix (provided in this week’s Learning Resources).
  • Evaluate the evidence presented in the research literature and the quality standards proposed by various organizations, including the IOM’s six aims for quality improvement.
  • Based on this review and your knowledge of the organization that you have selected, determine appropriate measures and indicators of performance related to your identified quality improvement issue.
  • Consider how you could gather and use historical evidence of the organization’s performance related to the quality improvement issue. Also consider methods for gathering and assessing current quantitative and qualitative data, including those currently in use by the organization (e.g., chart audit data, staff surveys, quality indicators that are monitored, observations). If possible, examine actual data to assess your selected organization’s performance related to the issue. Quality Measurement and Assessment
  • Think about what, specifically, you would like to achieve related to this issue. Establish realistic, evidence-based quality performance targets.
  • Analyze gap(s) between the organization’s current performance and the performance targets.
  • As you do this, you may wish to create a graphic organizer/alignment chart for your own use that illustrates:
    • The measures and indicators that you would evaluate
    • Current and historical data related to this quality issue—either actual data or methods for how you would collect and analyze the data
    • Methods for collecting and analyzing data in the future (including when you would do this)
    • Realistic, evidence-based targets. Quality Measurement and Assessment

Quality Measurement and Assessment

Quality Measurement and Assessment

Measuring and assessing quality provides a foundation for identifying needs for improvement, developing effective interventions, and then monitoring progress toward desired results.

In the Sadeghi, Barzi, Mikhail, and Shabot text, the authors assert that an effort to improve quality “calls for setting outcome and performance targets (goals and expectations) beginning with the end in mind, and then formulating initiatives and actions (processes) that can serve as a bridge to take the organization from its current performance to its desired performance” (p. 182). Quality Measurement and Assessment

Having this “end in mind” can provide justification for dedicating valuable resources toward the effort, and help to lay a clear, concrete path that takes the organization from uncovering gaps between current performance and evidence-based targets to actually achieving those goals.

In this section of the Course Project, you focus on what you would measure—and how you would measure it—relative to your previously identified quality improvement issue. Note: This section of the Course Project will serve as the Portfolio Assignment for this course.

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To prepare:

  • Review the Learning Resources. Also conduct a search of the literature related to your selected quality improvement issue and complete the Evidence Matrix (provided in this week’s Learning Resources).
  • Evaluate the evidence presented in the research literature and the quality standards proposed by various organizations, including the IOM’s six aims for quality improvement. Quality Measurement and Assessment
  • Based on this review and your knowledge of the organization that you have selected, determine appropriate measures and indicators of performance related to your identified quality improvement issue.
  • Consider how you could gather and use historical evidence of the organization’s performance related to the quality improvement issue. Also consider methods for gathering and assessing current quantitative and qualitative data, including those currently in use by the organization (e.g., chart audit data, staff surveys, quality indicators that are monitored, observations). If possible, examine actual data to assess your selected organization’s performance related to the issue.
  • Think about what, specifically, you would like to achieve related to this issue. Establish realistic, evidence-based quality performance targets.
  • Analyze gap(s) between the organization’s current performance and the performance targets.
  • As you do this, you may wish to create a graphic organizer/alignment chart for your own use that illustrates:
    • The measures and indicators that you would evaluate
    • Current and historical data related to this quality issue—either actual data or methods for how you would collect and analyze the data
    • Methods for collecting and analyzing data in the future (including when you would do this)
    • Realistic, evidence-based targets. Quality Measurement and Assessment

Training for Radiation Emergencies

The public can be exposed to hazardous levels of ionizing radiation from nuclear war and disasters involving releases from nuclear reactors (e.g., the Chernobyl disaster in 1986, related to reactor malfunction and the Fukushima Daiichi nuclear disaster in 2011, related to the earthquake and tsunami). Dispersion of radiation may also occur from medical devices unintentionally. In 1985, a radiotherapy clinic in Goiânia, Brazil, was closed down. However, the clinic left behind an unsecured cesium-137 therapy device. The device was taken apart for scrap by unknowing members of the public, exposing dozens of people to radiation and causing four deaths (International Atomic Energy Agency, 1988). Some experts have predicted that terrorists might use ordinary explosives to disseminate radiation (dirty bombs). To prepare for these events as well as other events involving releases of ionizing radiation or nuclear material, emergency responders such as HazMat personnel, emergency medical services professionals, law enforcement, and the public health workforce receive training. Training for Radiation Emergencies

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Using the Internet, find one example of such a training program or course for emergency responders described in detail. This may be a training that is provided locally or regionally in your state or provided at the national level by groups such as those listed in the Federal Emergency Management Association’s (FEMA’s) Center for Domestic Preparedness.

In your response, address the following:

  • Briefly describe the course or training program, including whether the goal of the training is awareness or performance. List several key course objectives.
  • Discuss any hands-on training components of the training (such as drills, operation of equipment, handling of radioactive sources, etc.).
  • Who may benefit from the trainings on responding to radiation emergencies? What are some barriers to providing training to those groups? Training for Radiation Emergencies

Training for Radiation Emergencies

The public can be exposed to hazardous levels of ionizing radiation from nuclear war and disasters involving releases from nuclear reactors (e.g., the Chernobyl disaster in 1986, related to reactor malfunction and the Fukushima Daiichi nuclear disaster in 2011, related to the earthquake and tsunami). Dispersion of radiation may also occur from medical devices unintentionally. In 1985, a radiotherapy clinic in Goiânia, Brazil, was closed down. However, the clinic left behind an unsecured cesium-137 therapy device. The device was taken apart for scrap by unknowing members of the public, exposing dozens of people to radiation and causing four deaths (International Atomic Energy Agency, 1988). Some experts have predicted that terrorists might use ordinary explosives to disseminate radiation (dirty bombs). To prepare for these events as well as other events involving releases of ionizing radiation or nuclear material, emergency responders such as HazMat personnel, emergency medical services professionals, law enforcement, and the public health workforce receive training. Training for Radiation Emergencies

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Using the Internet, find one example of such a training program or course for emergency responders described in detail. This may be a training that is provided locally or regionally in your state or provided at the national level by groups such as those listed in the Federal Emergency Management Association’s (FEMA’s) Center for Domestic Preparedness.

In your response, address the following:

  • Briefly describe the course or training program, including whether the goal of the training is awareness or performance. List several key course objectives.
  • Discuss any hands-on training components of the training (such as drills, operation of equipment, handling of radioactive sources, etc.).
  • Who may benefit from the trainings on responding to radiation emergencies? What are some barriers to providing training to those groups? Training for Radiation Emergencies

PRINCIPLES OF HEALTH CARE ADMINISTRATION

ultimedia-Innovative Business Solutions

Review various product and service options from various companies listed in the Table 7.1 Entrepreneur Magazine’s 2012 Innovative Health Care Business Solutions Awards in Chapter 7 of your course text. Select one option, and create a multimedia presentation that addresses the following:

  • Describe the product or service and its use.
  • Determine its threats to existing health care organizations.
  • Forecast the partnership between your selected product/company and existing health care organizations to provide better care to the patients. PRINCIPLES OF HEALTH CARE ADMINISTRATION

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To create your multimedia presentation, first create a five-slide PowerPoint (excluding the title slide and references slide) that presents the information

Utilize a minimum of three scholarly and/or peer-reviewed sources, including the textbook, that were published within the last five years, and all sources must be documented in APA style.   

Your PowerPoint presentation must include:

  • A Title Slide with the following:
  • Title of your presentation.
  • Student’s name.
  • Course title/number.
  • Instructor’s name.
  • Date.
  • Introduction.
  • Product or Service Overview
  • Threats to Existing Healthcare Organization.
  • Partnership with Existing Healthcare Organizations.
  • Conclusion.
  • Reference slide.
  • Clear organization/sequence.
  • A clear and logical progression of ideas.
  • Three to five bullet points (approximately five words per bulleted item).
  • Relevant visuals, such as graphs and/or tables, which enhance understanding of concepts, ideas, and relationships.  You may use Creative Commons for images and visuals.
  • A consistent theme, format, and font that augment the readability.

To submit this assignment, upload a Word document that contains the link to your multimedia presentation and your scripts, so your instructor can provide you with feedback on your presentation. PRINCIPLES OF HEALTH CARE ADMINISTRATION

PRINCIPLES OF HEALTH CARE ADMINISTRATION

ultimedia-Innovative Business Solutions

Review various product and service options from various companies listed in the Table 7.1 Entrepreneur Magazine’s 2012 Innovative Health Care Business Solutions Awards in Chapter 7 of your course text. Select one option, and create a multimedia presentation that addresses the following:

  • Describe the product or service and its use.
  • Determine its threats to existing health care organizations.
  • Forecast the partnership between your selected product/company and existing health care organizations to provide better care to the patients. PRINCIPLES OF HEALTH CARE ADMINISTRATION

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To create your multimedia presentation, first create a five-slide PowerPoint (excluding the title slide and references slide) that presents the information

Utilize a minimum of three scholarly and/or peer-reviewed sources, including the textbook, that were published within the last five years, and all sources must be documented in APA style.   

Your PowerPoint presentation must include:

  • A Title Slide with the following:
  • Title of your presentation.
  • Student’s name.
  • Course title/number.
  • Instructor’s name.
  • Date.
  • Introduction.
  • Product or Service Overview
  • Threats to Existing Healthcare Organization.
  • Partnership with Existing Healthcare Organizations.
  • Conclusion.
  • Reference slide.
  • Clear organization/sequence.
  • A clear and logical progression of ideas.
  • Three to five bullet points (approximately five words per bulleted item).
  • Relevant visuals, such as graphs and/or tables, which enhance understanding of concepts, ideas, and relationships.  You may use Creative Commons for images and visuals.
  • A consistent theme, format, and font that augment the readability.

To submit this assignment, upload a Word document that contains the link to your multimedia presentation and your scripts, so your instructor can provide you with feedback on your presentation. PRINCIPLES OF HEALTH CARE ADMINISTRATION

Success of an Economy and the Financial Markets Concepts and Financial Institutions

Your niece just started her college career with a major in economics. She is curious as to the interrelationship between the success of an economy and the financial markets, concepts, and financial institutions. Accordingly, she has developed a list of questions addressing these issues and has asked that you explain the ideas.

  1. What are the financial markets and what purposes do they serve?
  2. What are financial intermediaries? How do these intermediaries function in the economy?
  3. What is a federal government budget deficit? What is the national debt? How does a budget deficit affect the economy? Success of an Economy and the Financial Markets Concepts and Financial Institutions

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She is also curious about the time value of money concepts. Specifically, she has the following questions about these concepts:

  1. Why are consumers considered to be risk averse? What methods could used to deal with risk?
  2. It has been said that a dollar received today is worth more than a dollar received tomorrow. What does this mean and what is the significance to the economy?
  3. What is the difference between the present value of a future sum of money and the future value of a present sum of money? What is the significance of these concepts to economics?
  4. If you deposited $1,000 in an account paying 6% interest compounded annually, how long would it take to double?

Deliverables:

  • Prepare a 5-10 page Microsoft Word document that addresses the above-noted concerns and meets APA standards.
  • Include a summary section in your report that contains 5-7 bullet points identifying your major findings or conclusions of your paper.  Success of an Economy and the Financial Markets Concepts and Financial Institutions
  • Submit this report (as an attachment) as your initial post in the W3: Assignment 1 Discussion Area by FRIday, October 14, 2016.
  • For the convenience of your classmates, post your summary 5-7 bullet points in the dialogue box of the discussion area along with the attachment (full report).
  • By the end of the week, comment on at least two other reports submitted by your peers, analyzing the strengths and weaknesses of each report. Success of an Economy and the Financial Markets Concepts and Financial Institutions

All submissions must be original and all resources must be properly acknowledged

Success of an Economy and the Financial Markets Concepts and Financial Institutions

Your niece just started her college career with a major in economics. She is curious as to the interrelationship between the success of an economy and the financial markets, concepts, and financial institutions. Accordingly, she has developed a list of questions addressing these issues and has asked that you explain the ideas.

  1. What are the financial markets and what purposes do they serve?
  2. What are financial intermediaries? How do these intermediaries function in the economy?
  3. What is a federal government budget deficit? What is the national debt? How does a budget deficit affect the economy?

She is also curious about the time value of money concepts. Specifically, she has the following questions about these concepts:

  1. Why are consumers considered to be risk averse? What methods could used to deal with risk?
  2. It has been said that a dollar received today is worth more than a dollar received tomorrow. What does this mean and what is the significance to the economy?
  3. What is the difference between the present value of a future sum of money and the future value of a present sum of money? What is the significance of these concepts to economics?
  4. If you deposited $1,000 in an account paying 6% interest compounded annually, how long would it take to double?

Deliverables:

  • Prepare a 5-10 page Microsoft Word document that addresses the above-noted concerns and meets APA standards.
  • Include a summary section in your report that contains 5-7 bullet points identifying your major findings or conclusions of your paper. 
  • Submit this report (as an attachment) as your initial post in the W3: Assignment 1 Discussion Area by FRIday, October 14, 2016.
  • For the convenience of your classmates, post your summary 5-7 bullet points in the dialogue box of the discussion area along with the attachment (full report).
  • By the end of the week, comment on at least two other reports submitted by your peers, analyzing the strengths and weaknesses of each report.

All submissions must be original and all resources must be properly acknowledged

Daoism Confucianism and Shinto

Complete all three parts of the assignment.

Use Experiencing the World’s Religions and other sources in your research as you respond.

Daoism

Write a 75-word response for each of the following questions:

1.     Describe the principles of yang and yin.

2.     The main scripture in Daoism is the Daodejing (Tao Te Ching). What is the history and importance of this text for the tradition? Daoism Confucianism and Shinto

3.     How are Daoist ideals expressed through art? Offer several examples.

4.     What challenges does Daoism face in the modern world?

5.     Explain a situation to which following the Daoist principle of wu wei might be beneficial to you or others. In what situation might following the principle of wu wei be harmful in some way?

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Confucianism

 

Create a 5 slide summary on Confucianism that addresses the following topics:

·         What are the Five Great Relationships?

·         How is the morally upright person to act?

·         What is the role of Confucianism in Chinese culture and society today?

Shinto

Write a 100 word summary of Shinto practices that still exist today.

References:

Book used in class: (Must use as one of the resources)

Molloy, M. (2013). Experiencing the world’s religions: Tradition, challenge, and change (6th ed.). New York, NY: McGraw-Hill

This course provides a survey of the major historical developments, structural cosmology, symbolic interpretation, and values of the Hindu, Buddhist, Taoist, Confucian, and Shinto traditions.

Remember all of the assignments are your opportunity to demonstrate that you have read and understood the weekly material; make sure that you cite points from the reading in all of your assignments. Daoism Confucianism and Shinto

Strategic Planning Assignment

Strategic Planning Assignment

Purpose

The purposes of this assignment are to: (a) identify and articulate key concepts of your strategic plan in a clear, succinct, and scholarly manner (CO1 & CO3) and (b) provide empirical, scholarly evidence to support your proposed plan (CO5).

Course Outcomes

Through this assignment, the student will demonstrate the ability to do the following:

(CO1) Evaluate and develop organizational strategic plans (SP) in relation to patient safety, economic and quality outcomes of healthcare organizations and systems. (PO1)Strategic Planning Assignment

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(CO3) Appraise the effects of strategies to reduce costs and improve the quality and safety of healthcare. (PO1 & PO4)

 

(CO5) Synthesize and communicate research findings to promote quality improvement and safety in healthcare. (PO1 & PO4)

Due Date: Sunday 11:59 p.m. MT at the end of Week 3

Total Points Possible: 200 Strategic Planning Assignment

Requirements:

1. This paper will be graded on quality of information, use of citations, use of Standard English grammar, sentence structure, and organization based on the required components.

2. Create this assignment using Microsoft (MS) Word, which is the required format for all Chamberlain documents. You can tell that the document is saved as a MS Word document because it will end in “.docx.”

3. Submit to the appropriate CCN Dropbox by 11:59 p.m. MT on Sunday of the week due. Any questions about this paper may be discussed in the weekly Q & A Discussion topic.

4. The length of the paper is to be no greater than three pages, excluding title page and reference page Strategic Planning Assignment

5. APA format (6th edition) is required in this assignment, including a title page and reference page. Use APA level 1 headings for the organizational structure of this assignment. Remember that the introduction does not carry a heading that labels it as a level heading in APA format. The first part of your paper is assumed to be the introduction. See APA manual for details. See resource under Course Resources, “Guidelines for Writing Professional Papers.” Use the suggested format and headings to organize your assignment.

a. Include introduction (do not label as a heading in APA format)

b. Key Concepts of Strategic Plan

c. Priorities

d. Supporting Evidence

e. Conclusion

Preparing the paper

You are the nurse executive of a healthcare organization. To ensure the organization’s success, you must develop a strategic plan scenario to address the nursing shortage in an area of your choice. Please ensure no identifying names are used in your scenario.

1. Clear introduction of your strategic plan in the introduction paragraph; including a sentence that states the purpose of your paper.

2. Clearly articulate key concepts of your strategic plan, which include:

a. stating whom will be involved in the strategic-planning process, their position or role within the organization, and your rationale(s) for including each member of the team. Strategic Planning Assignment

 

Interview one person who is currently in the role of one of the persons you would include in your strategic plan process. Ask that person how they view their role in transforming healthcare and making a difference in the lives of patients and families. Include a copy of their curriculum vitae (CV) and a transcript of your interview (not included in the 3 page limit for the assignment); include email communications from you to the person, in the event you do not receive a response. Include all information from the interview as an addendum to your assignment; and

 

b. using a SWOT analysis approach, discuss strengths, weaknesses, opportunities, and threats you must consider internal and external to the organization. A table is acceptable if you prefer to use this format for your SWOT analysis information.

3. State your top two priorities, based on your SWOT analysis, to address the nursing shortage for your organization from your strategic plan and discuss how these priorities relate to leadership and the Person-Centred Framework by McCormack and McCance (2017).

4. Include of a minimum of three sources of scholarly, empirical evidence that support your strategic plan.

5. Provide concluding statements for your overall assignment content.

6. The paper will be three pages maximum, excluding title and reference page(s).

7. Title and reference page(s) must be in APA format (6th edition)Strategic Planning Assignment.

8. Use 12 Times New Roman font and one-inch margins on all sides of the paper.

 

Category Points % Description
Introduction 30 15% Introduction clearly introduces your strategic plan and purpose of assignment.
Strategic Plan Concepts 45 22.5% Key concepts of the strategic plan are clearly articulated.
Priorities 40 20% Priorities to address nursing shortage are clearly articulated.
Evidence 30 15% Minimum of three scholarly, empirical evidence sources supporting your plan.
Conclusion 30 15% Concluding statements summarizing content are present.
Text, title page, and references are consistent with APA format 10 5% Text, title page, and references are consistent with APA format.
Ideas and information from other sources are cited correctly 10 5% Ideas and information from other sources are cited correctly.
Rules of grammar, word usage, and punctuation are followed 5 2.5% Rules of grammar, word usage, and punctuation are followed.
Total  200 100 A quality assignment will meet or exceed all of the above requirements.

 

Chamberlain College of Nursing NR532 Healthcare Operational Planning and Management

 

  1

 

 

Grading Rubric

Assignment Criteria Exceptional

(100%)

Outstanding or highest level of performance

Exceeds

(88%)

Very good or high level of performance

Meets

(80%)

Competent or satisfactory level of performance

Needs Improvement

(38%)

Poor or failing level of performance

Developing

(0)

Unsatisfactory level of performance

Content

Possible Points = 175 Points

         
Introduction clearly introduces your strategic plan. 30 Points 26 Points 24 Points 11 Points 0 Points
  Introduction introduces your strategic plan and purpose of assignment clearly. Introduction introduces your strategic plan and purpose of assignment with minor lack of clarity or elements. Introduction of strategic plan and purpose of assignment lacks occasional important element or specificity. Introduction of strategic plan and purpose of assignment has multiple instances of inaccuracies. Introduction of strategic plan and purpose is not present.
Key concepts of strategic plan are clearly articulated. 45 Points 40 Points 36 Points 17 Points 0 Points
  Key concepts of strategic plan are articulated clearly with no inaccuracy; includes both 2a and 2b. Key concepts of strategic plan are articulated with rare inaccuracy; includes both 2a and 2b. Key concepts of strategic plan lack occasional important elements or specificity. Key concepts of strategic plan have multiple instances of inaccuracies Key concepts of strategic plan are not present.
Priorities to address nursing shortage are clearly articulated. 40 Points 35 Points 32 Points 15 Points 0 Points
  At least two priorities to address nursing shortage are clearly articulated with no inaccuracy. Two priorities to address nursing shortage are articulated with rare inaccuracy. Two priorities to address nursing shortage lack occasional important elements or specificity. Two priorities to address nursing shortage have multiple instances of inaccuracies Priorities are not present.
At least three empirical, scholarly evidence sources to support project are included. 30 Points 26 Points 24 Points 11 Points 0 Points
  At least three empirical, scholarly evidence sources supporting your plan are included. Empirical, scholarly evidence sources supporting your plan are included with rare inaccuracy; or only two sources are included. Empirical, scholarly evidence sources supporting your plan lack occasional important element or specificity; or fewer than two sources are included. Empirical, scholarly evidence sources supporting your plan have multiple instances of inaccuracies. Empirical, scholarly evidence sources supporting your plan are not present.
Concluding statements summarizing content are present. 30 Points 26 Points 24 Points 11 Points 0 Points
  Concluding statements summarizing content are present and accurate. Concluding statements summarizing content are present with rare inaccuracy or missing elements. Concluding statements summarizing content lack occasional important element or specificity. Concluding statements summarizing content has multiple instances of inaccuracies. Concluding statements summarizing are missing.
Content Subtotal     _____ of 175 points
Format

Possible Points = 20 points

         
Text, title page, and references are consistent with APA format. 10 points 9 points 8 points 4 points 0 points
  Text, title page, and references are consistent with APA format. Text, title page, and references are consistent with APA format with 1-3 exceptions. There are 4-5 APA format errors in the text, title page, and/or reference page(s). There are frequent 6 APA format errors in the text, title page, and reference page(s). There are 7 or more APA format errors in the text, title page, and reference page(s).

 

Ideas and information from other sources are cited correctly. 10 points 9 points 8 points 4 points 0 points
  Ideas and information from other sources are cited correctly. Ideas and information from other sources are cited correctly with minimal exceptions. Ideas and information from other sources are cited with occasional errors. Ideas and information from other sources are cited with numerous errors. Ideas and information from other sources are not cited.
Grammar

Possible Points = 5 points

         
Rules of grammar, word usage, and punctuation are followed. 5 points 4 points 3 points 2 points 0 points
  Rules of grammar, word usage, and punctuation are followed. Rules of grammar, word usage, and punctuation are followed with 1-2l exceptions. Rules of grammar, spelling, word usage, and punctuation are consistent with formal written work with 3-4 exceptions. Rules of grammar, spelling, word usage, and punctuation are consistent with formal written work with 5 exceptions. Rules of grammar, spelling, words usage, and punctuation are followed with 6 or more exceptions.
Format Subtotal   _____ of 25 points
Total Points     _____ of 200 points