Healthcare Administration

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Kaplan University School of Health Sciences

Unit 2 Assignment Unit outcomes addressed in this Assignment:

● Discover personal leadership style using contemporary leadership theory and principles in regards to professional development for self.

● Apply personnel management skills in regards to people developer/staffing mentor.

● Apply personnel management skills, in regards to leadership and governance. ● Apply personnel management skills in regards to emotional intelligence. ● Apply personnel management skills in regards communication and interpersonal

skills. Course outcome(s) practiced in this Assignment: HS230-1: Evaluate the roles and responsibilities of administering, managing, and leading healthcare organizations. For the Assignment this week, you imagine yourself developing your initial plan of moving yourself toward a healthcare career and describe your plan and what you will need to develop yourself toward the goal. You will also describe the health care business you wish to work in and create a mission statement for your hospital or practice. Think about what types of patients you will be seeing, what types of care you will provide, and the members of the team that you have assembled. Remember that a mission statement provides the guidelines for all decision making and what outcomes they are based upon. Instructions Part 1: Imagine yourself embarking on a new career path toward becoming a Healthcare Administrator. You need to study contemporary leadership theories and principles and create a plan for professional development for yourself to help make your dream come closer to reality. Describe your vision of your plan for success (the more detail you give the clearer your path will be to yourself and others). Part 2: Imagine yourself as healthcare administrator for a hospital or practice (one in which you are familiar) and describe it in detail. Thoroughly describe the forces that impact the business including finance, insurance payment and delivery stakeholders and describe how each stakeholder group is satisfied (The more detail you give, the better your board will be able to understand how well your mission statement applies). Part 3: Create a mission statement for your hospital or practice, taking into account that the mission should you strive toward developing and empowering employees and your desire to provide leadership and governance direction for the business. Also, describe

HS230 Unit 2 Assignment

Kaplan University School of Health Sciences

how you will communicate the mission statement to all stakeholder groups and the interpersonal communication skills you will use. Requirements This Assignment will be 2 pages long in APA format, with a word count of at least 500. The paper should have at least two references other than the book for the course. Grading criteria will be based upon APA guidelines, spelling and grammar, as well as how well your mission statement reflects the goals of the practice you have set up. Submit your work to the unit Dropbox.

Marginalization and Minorities

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The topic of your essay needs to be  

  • Marginalization and Minorities

Reflect: Based on the topic that you have chosen,  you will need to use critical thinking skills to thoroughly understand  how this topic can be a global societal problem and determine some  logical solutions to the problem.Write: This Final Paper, an argumentative essay,  will present research relating the critical thinker to the modern,  globalized world. In this assignment, you need to address the items  below in separate sections with new headings for each. In your paper,

  • Identify the global societal problem within the introductory paragraph. 
    • Conclude with a thesis statement that states your proposed solutions  to the problem. (For guidance on how to construct a good introduction  paragraph, please review the Introductions & Conclusions (Links to an external site.)Links to an external site. from the Ashford Writing Center (Links to an external site.)Links to an external site..)
  • Describe background information on how that problem developed or came into existence. 
    • Show why this is a societal problem.
    • Provide perspectives from multiple disciplines or populations so  that you fully represent what different parts of society have to say  about this issue.
  • Construct an argument supporting your proposed solutions,  considering multiple disciplines or populations so that your solution  shows that multiple parts of society will benefit from this solution. 
    • Provide evidence from multiple scholarly sources as evidence that your proposed solution is viable.
  • Interpret statistical data from at least three, peer-reviewed scholarly sources within your argument. 
    • Discuss the validity, reliability, and any biases.
    • Identify the strengths and weaknesses of these sources, pointing out  limitations of current research and attempting to indicate areas for  future research. (You may even use visual representations such as graphs  or charts to explain statistics from sources.)
  • Evaluate the ethical outcomes that result from your solution. 
    • Provide at least one positive ethical outcome as well as at least  one negative ethical outcome that could result from your solution.
    • Explain at least two ethical issues related to each of those outcomes. (It is important to consider all of society.)
  • Develop a conclusion for the last paragraphs of the essay, starting  with rephrasing your thesis statement and then presenting the major  points of the topic and how they support your argument.

Leadership And Management

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In this assignment, you will select a program, quality improvement initiative, or other project from your place of employment. Assume you are presenting this program to the board for approval of funding. Write an executive summary (850-1,000 words) to present to the board, from which they will make their decision to fund your program or project. The summary should include:

  1. The purpose of the program or project.
  2. The target population or audience.
  3. The benefits of the program or project
  4. The cost or budget justification.
  5. The basis upon which the program or project will be evaluated.

Share your written proposal with your manager, supervisor or other colleague in a formal leadership position within a health care organization. Request their feedback using the following questions as prompts:

  1. Do you believe the proposal would be approved if formally proposed?
  2. What are some strengths and weaknesses of the proposal?

Submit the written proposal along with the “Executive Summary Feedback Form.”

Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

Managing and Leading Change in a Health Organization

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Course Outcome

 HS450-2: Demonstrate how effective team building optimizes the implementation of strategic

planning.

Unit Outcomes

 Differentiate among the different types of teams and task groups and their uses in health care

organizations.

 Understand the factors associated with high-performing teams.

 Define the communication process and what constitutes effective communication.

Instructions

You are the administrator of a clinic with 50 employees. You have been tasked with facilitating

discussion with other health professionals in your clinic to select a new EHR system, which will be

implemented across the organization. Please complete the assignment as indicated in the instructions

below.

Part 1

Competency Assessed

Build effective teams.

Instructions

Construct a plan to build 1-2 effective teams to collaborate in selecting a new EHR system for the clinic.

Identify the professional roles that should be represented on your team(s). You should be prepared for

possible disagreements regarding priorities and processes, so your plan must include at least three (3)

team/consensus building methods.

Part 2

Competency Assessed

Interpret concepts of change management theories, techniques and leadership.

Instructions

Evaluate the concepts of change management theories, techniques, and leadership by assessing

typical challenges seen with implementing a new EHR system across an organization. Your evaluation

should demonstrate that you have considered how a transition to EHR would result in the need to plan

for change management interventions. Provide two (2) examples of challenges arising from EHR

adoption and detail the change management theories that you would enact to overcome resistance to

change.

Part 3

Competency Assessed

Implement a departmental strategic plan.

Instructions

Demonstrate implementation of a departmental strategic plan by detailing at least two (2) areas of risk

exposure mitigation, organizational or process re-design, training, or communication strategy, as they

relate to EHR implementation.

Part 4

Competency Assessed

Evaluate the stages of the procurement process.

Instructions

Demonstrate understanding of the purpose of the procurement process. What are the purposes of the

Request for Proposal (RFP), the Request for Information (RFI) and the Request for Quotation (RFQ)?

Provide detail for when and how to use each to help an HCO more fully identify its needs and the issues

involved with planning for significant projects or purchases.

Assignment Requirements:

● Please complete all parts in a Microsoft Word document.

● The body of your document should be at least 1200 words in length.

● Quoting should be less than 10% of the entire paper. Paraphrasing is necessary.

● Students must cite and reference at least 4 credible sources from the KU Library.

● Please be sure visit the Kaplan Writing Center to assist you with meeting APA expectations for

written Assignments.

NURSING QUESTIONS

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Answer each question with not less than 600 words in response to the specific question provided. Include at least 2 in-text citations and references or government publications in each initial thread. All citations must be consistent with AMA formatting style.

Question #1: A Better Inspection

Fighting disease is an ongoing process. Sanitation inspections are a fundamental part of that fight. In the past a sanitation inspection aimed to identify and cite violations of rules and regulations. The current emphasis is to educate.

· How do the two approaches differ in the ability to solve sanitation problems?

· What advantage does education offer?

· How does this policy shift affect our ability to alter risks?

Question #2: Strategic Application of Resources

In public health resources are limited. The available monies and personnel need to be deployed strategically to have the greatest impact for the protection of the public. In your opinion, what are the most critical points in the food distribution network to prevent illness? Justify your answer.

Question #3: Creative Application of Laboratory Science

The laboratory plays an important role in the investigation and identification of the cause of food borne illness outbreaks. The lab can be a much more important, and less celebrated, tool to prevent an outbreak of disease.

· Which steps of the food processing and distribution systems are of the most value in evaluating the risks?

· How can this information be incorporated into safety inspections to improve the integrity of the system?

· How can the use of laboratory data as a preventive measure help enhance the investigation of disease outbreaks?

Question #4: Building Capacity

A couple manages their own small scale food production and distribution system. Their success comes from delivering a high quality product with low risk of contamination. Assume that they are now in a position to expand their operation from a local enterprise to a nationwide business. As they do, more of their time will be spent in the negotiation and managerial components of the business and they must, therefore, hire a workforce to handle the actual production, packaging and distribution of the product in order to build capacity. Outline a sanitation training program for the couple using the most recent regulations on food safety.

Marketing And Communication Techniques For Health Care Products

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APA format, citations, references. Write a 2 page brief that addresses the following:

select a health care product to market within your organization.

1. Describe the health care product you selected

2. Analyze the consumer population of your health organization 

3. Recommend a marketing technique that is appropriate for your consumer population (i.e. brochure, flyer, video commercial, audio commercial, billboard, social media, etc). Include why you selected this technique and how you will use it to market the product you selected.

4. Recommend one or two communication techniques that are appropriate for the consumer. 

Create an advertisement using the marketing technique you selected. Be sure to utilize communication techniques that would be appropriate for the consumer population you identified.

Resources:

Clar, C., Dyakova, M., Curtis, K., Dawson, C., Donnelly, R., Knifton, L., & Clarke, A. (2014). Just telling and selling: Current limitations in the use of digital media in public health. A scoping review. Public Health, 128(12), 1066-1075.

Enos, G.A. (2014). One CEO attacks bait-switch marketing. Behavioral Healthcare, 34(6), 16-17

Fraenkel, L. (2013). Incorporating patients’ preferences into medical decision making. Medical Care Research and Review, 70(1), 80S-93S

Kelly, B., Vandevijvere, S., Freeman, B., & Jenkin,, G. (2015). New media but same old tricks: Food marketing to children in the digital age. Current Obesity Reports, 4(1), 37-45.

Nowak, G.J., Gellin, B.G., MacDonald, N. E., & Butler, R. (2015). Addressing vaccine hesitancy: The potential value of commercial and social marketing principles and practices. Vaccines, 33(34), 4204-4211.

REVIEW OF CASE STUDY

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Review the Case Study “Are Our Customer Liaisons Helping or Hurting,” published by Harvard Business Review at https://hbr.org/2017/10/case-study-are-our-customer-liaisons-helping-or-hurting

Use the health care organization that you selected previously. My organization is University of Arkansas for Medical Science. You are the administrator and you’ve established a new liaison position called the Patient Care Executive (PCE).  The concept was meant to be a win-win:  patients and their families would get a better, more personalized hospital experience, while doctors could spend less time managing patients and more time practicing medicine.  Customer satisfaction scores, patient retention, and referrals are all up, but the doctors have been complaining that the PCEs are incompetent and intrusive.  The CEO has gotten wind that the PCEs are a factor in the hospital’s high doctor turnover and is trying to decide whether to get rid of the role altogether.  

Your first step in evaluating the position of your organization will be conducting an environmental analysis. The purpose of this is to determine your organization’s ability to continue to provide quality care and remain financially solvent in the face of these challenges. 

Write a seven ( 7 ) page paper in which you:

  1. Determine two (2) specific forces in the external environment that will have the most impact on your organization. Provide a rationale for your decision.
  2. Determine two (2) specific internal factors that the organization’s leaders need to consider in preparing for the future of health care and the future of the organization. Provide a rationale for your decision
  3. Discuss the impact of both the identified internal and external forces on the organization’s ability to develop a competitive strategy.
  4. Recommend one (1) strategy that involves the PCEs and maintaining the momentum of the strategic plan of this new concept.
  5. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and similar websites do not qualify as academic resources. 

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of your paper, your name, the course number and course title, your professor’s name, the university’s name, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

  • Differentiate between strategic management, strategic thinking, strategic planning, and managing strategic momentum.
  • Analyze the significance of the external environment’s impact on health care organizations.
  • Examine the role of internal environmental analysis in identifying the basis for sustained competitive advantage.
  • Use technology and information resources to research issues in the strategic management of health care organizations.
  • Write clearly and concisely about strategic management of health care organizations using proper writing mechanics.

Psychological Assessment Report

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Psychological assessment reports are written by psychology professionals who work in a variety of settings. In addition, professionals in many different subfields within psychology, education and health must be able to read, understand and apply information provided in psychological assessment reports in order to effectively serve their clients. For your Final Assignment, you will demonstrate your knowledge of psychological assessment by applying the information you have learned throughout this course in the interpretation and write up of a psychological assessment report.   Your Final Project will be based on one of the case information/data tables that have been provided in the course.  The three cases consist of one adolescent assessment, one adult assessment, and one geriatric assessment.  It is expected that your Week Five final project case will be the same case that you selected in Week Two and that you incorporate feedback provided to you by your instructor on the Week Two assignment when developing your final project. To complete this assignment, you will choose the client from the list below which you chose for your Week Two assignment.

Timothy Childers (Adolescent Male)

  • Butcher, J. “Contemporary Use of the MMPI-2 in Forensic Assessment”, Continuing Education Course presented at the Annual Meeting of the American Psychological Association, Washington, DC, August 2014. ABS 300 Week Five Sample MMPI-A School Adolescent Male Interpretive Report Timothy Childers [PDF].
  • Kennedy, N. & Harper, Y. (2014). ABS 300 Week Five Final Paper Adolescent Male Case Study Timothy Childers [PDF]. College of Health, Ashford University: San Diego, CA.

As you write up your assessment report you will be taking on the role of a clinician who is conducting an assessment and providing treatment recommendations for the client that you choose from the list provided. You must use the information provided in case history and identify the most salient information that belongs in each section. Do not simply copy and paste the information provided. You must make a professional judgment about which information is the most important information to include in the psychological report and where to include that information in your report. Your assessment report must follow the format below and it must include each of the sections and their headings listed below:

I. Identifying Information
Within this section, you will record basic information on your client including the person’s name, sex, gender, ethnicity, sexual orientation, age, handedness, and occupation or grade level. For the purposes of this assignment, you are free to create any relevant demographic information that is not explicitly stated in the case scenario. All information you create must be consistent with the information provided and any conclusions you draw in subsequent sections of your paper.

II. Reason for Referral
Within this section describe the referral source and the purpose of the assessment. The information you provide in this section must justify the decision to conduct a formal psychological assessment based and must model ethically and professionally responsible assessment practices.

III. Current Symptoms/Presenting Concerns
The information in this section of the report would typically come from an interview with the client and family (if applicable, e.g., if the client is a child or person with suspected dementia).  You must use the information provided in case history to identify the most salient information that belongs in this section. Choose information to include in this section based on the consistency with the reason for referral and purpose for testing. Here is where you will apply your methodological and theoretical assessment formulations of the client that will justify the decision to conduct a psychological evaluation on this client.

IV. Psychosocial History (complete each of the sections below based on the information in the case you selected)

  • Educational history
  • Occupational history
  • Medical history (including substance use/abuse)
  • Psychiatric history
  • Social history

V.  Interpretation of the Results
In this section explain your interpretation of the results in the data table provided for the case you selected.   Utilize the information available and create appropriate subheadings to organize the results.   For example, if your data table contains information on intelligence and achievement, then you should create appropriate subheadings to organize your findings in this section of the report. Create a sufficient number of subheadings to allow you to provide interpretations for all assessment instruments administered. If you have more than one measure of a particular psychological construct (e.g., personality and emotional functioning), present your interpretations of all measures that apply to that construct under the same subheading.

VI. Diagnostic Impressions
Based on the history provided and interpretation of test results, use the DSM-5 to provide a diagnosis (or diagnoses) for the client in a manner that demonstrates the ethical and professional use of assessment results.  You must justify your diagnostic conclusions based on your knowledge of the validity and reliability of the assessment instruments.  If there are multiple potential diagnoses to consider, then these must be explained and justified as well.   Also include information about alternative diagnoses and why these were not chosen.

VII. Recommendations
Within this section, provide treatment recommendations for the client based on the diagnosis and information about the client’s current living situation.  Develop recommendations that are evidence-based and include peer-reviewed articles that support your choice(s).

The Assignment:

  • Must be 5 to 7 single-spaced pages in length (not including title and reference pages).
  • Must include a separate title page with the following:
    • Title of assignment
    • Student’s name
    • Course name and number
    • Instructor’s name
    • Date submitted
  • Must use at least 5 scholarly sources, including a minimum of 2 peer-reviewed articles published in the last 10 years from the Ashford University Library.
  • Must document all sources in APA style as outlined in the Ashford Writing Center.

ANALYSIS OF READING SOURCE

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From the ‘Resources’ section, read Parts II and III–Chapters 10 – 20 of “What is a Disaster” by Perry & Quarantelli (eds.).  

Assignment: Provide an approximate 1500-word document analyzing important concepts in the readings. Ensure your apply the discussion tenets from the contributors to you work including the work of Barton, Boin, Buckle, Smith, Stallings, Perry, and Quarantelli.  Assume that you are writing for an uninformed reader that knows nothing about the topic and has not read what you read. Provide an introduction that gives the background of the resource that you are reviewing, so the reader will understand what they’re reading and why. Include the following topics in the discussion:

– Discuss the relationship between disaster and stress including the difference between individual and collective stress, and why is it important?

–  Discuss Stallings theses; analyze and discuss how various contributors add and detract from his work? Which criticisms are valid and which not?

– Provide an analysis of the discussions throughout the readings (Barton, Boin, Buckle, Smith, Stallings, Perry, and Quarantelli).

– Discuss how Stallings work inform the future research that is still required? What would be the value of that research?

DO NOT list out the topics or questions and answer them. They are not meant to be all-inclusive, and your reader will not understand the context. Rather, give an overview of the author’s entire body of work, using the topics as guidelines. Ensure that you meet or exceed the 1500-word target, and that your paper meets APA presentation requirements.

Financial Management In Healthcare

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Evaluating financial statements and using financial analysis methods is a critical part of the decision to make capital investments. The goal of capital management is to acquire and maintain sufficient working capital and assets. This helps an organization meet operating and expense obligations, while also keeping a sufficient cash flow. It is also a way to confirm that capital purchases and agreements are made with ethical standards. This part of your project will require you to complete two (2) article reviews and report on your findings. Then, you will apply your findings to how capital decisions can be made in your specific case(see attachment); as well as comparing your viewpoint to the authors’ and recent ethical scandal. 

Submit a minimum 3-page report that:

  • Discusses why is it more difficult for healthcare companies to get expansion financing in the today’s economic climate and financial issues with expansions.
  • Describes why healthcare companies need to look beyond their banks to secure financing.
  • Explains the importance of making a good case for expanding healthcare providers’ methods of calculating break-even analysis.
  • Discuss non-financial factors do the authors believe need to be included in break-even analysis?
  • Explain how current issues, such as the Affordable Care Act, affect break-even analysis.
  • Summarizes the authors’ viewpoints and apply the concepts to your case. Also include a summary of your viewpoint in comparison to the authors’. Be sure to specifically address the methods that influence capital investments and decision-making; and explore methods of analyzing capital investments (Payback, Net Present Value, and Internal Rate of Return). This report will serve as your Capital Management section of your project.
  • Analyze the key points of the Enron Scandal and specifically address how professionalism and ethics influence decision-making. How do unethical standards impact an organization’s performance and capital investments? Reference the concepts of embezzlement and losses. Explain how you maintain ethical standards in relation to Code of Ethics.
  • Include an APA formatted reference page to include at least three (3) academic sources, such as a book or an academic scholarly journal, to support your topic. You should reference your academic sources by including at least three (3) in-text citations. You can use the articles outlined in the instructions, as well as information found on the Enron Scandal. 

Article Review #1
Read the article Expanding Credit Lines in Order to Expand  ( http://eds.a.ebscohost.com.ezproxy.rasmussen.edu/eds/pdfviewer/pdfviewer?vid=0&sid=281d394c-5648-4660-9e52-856a2aa19b17%40sdc-v-sessmgr02 )which discusses the challenges related to expansion financing.

  • Discuss why is it more difficult for healthcare companies to get expansion financing in the current economic situation?
  • Explain the 2 major issues with the Caribbean expansion the turnaround company found and why do you think they were brought up?
  • Describe why healthcare companies need to look beyond their banks to secure financing?

Article Review #2
Read the article The New Break-Even Analysis  ( http://eds.a.ebscohost.com.ezproxy.rasmussen.edu/eds/pdfviewer/pdfviewer?vid=0&sid=a25e79d0-c4c9-4824-ac40-0af686d2c139%40sdc-v-sessmgr04 ) which looks at expanding how healthcare providers look at break-even analysis and includes some non-financial considerations.

  • Do you think the authors make a good case for expanding healthcare providers’ methods of calculating break-even analysis? Why or Why Not?
  • Discuss non-financial factors do the authors believe need to be included in break-even analysis?
  • Explain how the Affordable Care Act affect break-even analysis?

Ethical Scandal
The ‘Enron Scandal’ involving acts of embezzlement is one of the most well-known financial, ethic scandals in modern day history. Perform a web search of the Enron Corporation Scandal to find more information.

Use the following websites on ethics to help support your course of action in upholding ethical standards.

  • Five Top Ethical Issues in Healthcare  (https://www.amnhealthcare.com/latest-healthcare-news/five-top-ethical-issues-healthcare/ 
  • American College of Healthcare Executives (ACHE) Code of Ethics (https://www.amnhealthcare.com/latest-healthcare-news/five-top-ethical-issues-healthcare/