Corrective action

Corrective action

 

 

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The subject matter of corrective action is described as communicating with the staff to improve performance or behavior. Typically this step is taken after other counteractive approaches such as training and performance assessment have not been prosperous. The healthcare facility staff is expected to meet performance criteria and act appropriately in the place of work. Corrective action mainly focuses on improving the worker’s performance, attendance or behavior and should encompass either written or verbal communications from the health care department manager to the employee and should be intended to help the worker modify the late attendance concern. This employee should be informed about the corrective action plan before taking any action. He/she should also be offered an opportunity to reply.

Corrective action plan

The attendance policy obliges staff to sustain good attendance. If a worker is late more than five times in a month, the department manager must initiate corrective action. The employee agrees to arrive at the workplace late ten times consecutively. The employee was informed of the consequences of arriving late to the organization and was asked to suggest ways of improvement. A detailed performance plan was developed, and the employee was to report to the workplace by 8 a.m. Different enforcement mechanisms were put in place to monitor the worker’s progress. The performance was to be reviewed regularly. If the staff fails to improve, a disciplinary measure must then be enacted.

The correction action would most likely improve performance. Corrective action would help the employee realize and define a problem, determine its reason, and take proper measures to avoid it from happening once more. Most importantly, the correction action plan helps specify the necessary step that would help solve the issues at hand. The act of documenting a corrective action plan concisely helps in ensuring that actions are transparent.

Reference

Wood, L. J., & Wiegmann, D. A. (2020). Beyond the corrective action hierarchy: A systems approach to organizational change. International Journal for Quality in Health Care, 32(7), 438-444.