HC 205 Herzing University Unit 7 Conflict Resolution Plan
Instructions
Conflict in the workplace might be inevitable, as employees have different personalities, goals, and opinions. Learning how to handle conflicts efficiently is the key to preventing it from hindering employees’ professional growth. This week, you will identify and apply an appropriate conflict resolution model to solve a real-life workplace conflict scenario.
Imagine that you were newly hired at a healthcare facility as an administrator. In your first few days at work, you came to learn that there was a major conflict occurring between employees and they had formed two opposing groups. Each side did not get along with the other and they had banded together in an “us vs. them” mentality. Furthermore, the employees involved were resistant to solving any issues and the supervisor, along with other management staff, was aware of the problem but chose not to intervene. In your first week at work, you realize that the organization has no conflict resolution policy. After bringing it to your supervisor’s notice he makes it your first assignment. HC 205 Herzing University Unit 7 Conflict Resolution Plan
- In a 2-3 page paper present an executive summary of a conflict resolution plan explaining the key steps that will be implemented to help the current conflicting parties to reach a peaceful resolution.
- Your assignment must be written in standard edited English per the APA guidelines.
- Be sure to support your work with at least two high-quality references, including at least one from peer-reviewed journals accessed through the Herzing University Library or other sources.
- Your assignment should show the effective application of triangulation of content and resources in your conclusion and recommendations.
Rubric
HC250 – Unit 7 Assignment
HC250 – Unit 7 Assignment
| Criteria |
Ratings |
Pts |
| This criterion is linked to a Learning OutcomeContent |
| 25.0 pts5
Demonstrates the ability to construct a clear and insightful problem statement/thesis statement/topic statement with evidence of all relevant contextual factors. HC 205 Herzing University Unit 7 Conflict Resolution Plan |
23.0 pts4
Demonstrates the ability to construct a problem statement, thesis statement/topic statement with evidence of most relevant contextual factors, and problem statement is adequately detailed. |
20.0 pts3
Begins to demonstrate the ability to construct a problem statement/thesis statement/topic statement with evidence of most relevant contextual factors, but problem statement is superficial. |
18.0 pts2
Demonstrates a limited ability in identifying a problem statement/thesis statement/topic statement or related contextual factors. |
15.0 pts1
Demonstrates the ability to explain contextual facts but does not provide a defined statement. |
0.0 pts0
There is no evidence of a defined statement. |
|
25.0 pts |
| This criterion is linked to a Learning OutcomeAnalysis |
| 25.0 pts5
Organizes and compares evidence to reveal insightful patterns, differences, or similarities related to focus. |
23.0 pts4
Organizes and interprets evidence to reveal patterns, differences, or similarities related to focus. |
20.0 pts3
Organizes and describes evidence according to patterns, differences, or similarities related to focus. |
18.0 pts2
Organizes evidence, but the organization is not effective in revealing patterns, differences, or similarities. |
15.0 pts1
Describes evidence, but it is not organized and/ or is unrelated to focus. |
0.0 pts0
Lists evidence, but it is not organized and/ or is unrelated to focus. |
|
25.0 pts |
| This criterion is linked to a Learning OutcomeWriting |
| 10.0 pts5
The paper exhibits a excellent command of written English language conventions. The paper has no errors in mechanics, grammar, or spelling. |
9.0 pts4
The paper exhibits a good command of written English language conventions. The paper has no errors in mechanics, or spelling with minor grammatical errors that impair the flow of communication. |
8.0 pts3
The paper exhibits a basic command of written English language conventions. The paper has minor errors in mechanics, grammar, or spelling that impact the flow of communication. |
7.0 pts2
The paper exhibits a limited command of written English language conventions. The paper has frequent errors in mechanics, grammar, or spelling that impede the flow of communication. |
6.0 pts1
The paper exhibits little command of written English language conventions. The paper has errors in mechanics, grammar, or spelling that cause the reader to stop and reread parts of the writing to discern meaning. |
0.0 pts0
The paper does not demonstrate command of written English language conventions. The paper has multiple errors in mechanics, grammar, or spelling that cause the reader difficulty discerning the meaning. |
|
10.0 pts |
| This criterion is linked to a Learning OutcomeAPA |
| 10.0 pts5
The required APA elements are all included with correct formatting, including in-text citations and references. |
9.0 pts4
The required APA elements are all included with minor formatting errors, including in-text citations and references. |
8.0 pts3
The required APA elements are all included with multiple formatting errors, including in-text citations and references. |
7.0 pts2
The required APA elements are not all included. AND/OR there are major formatting errors, including in-text citations and references. |
6.0 pts1
Several APA elements are missing. The errors in formatting demonstrate limited understanding of APA guidelines, in-text-citations, and references. HC 205 Herzing University Unit 7 Conflict Resolution Plan |
0.0 pts0
There is little to no evidence of APA formatting. AND/OR there are no in-text citations AND/OR references. |
|
10.0 pt |
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