Assignment: Workplace Environment Assessment
Assignment: Workplace Environment Assessment
Clearly, diagnosis is a critical aspect of healthcare. However, the ultimate purpose of a diagnosis is the development and application of a series of treatments or protocols. Isolated recognition of a health issue does little to resolve it.
In this module’s Discussion, you applied the Clark Healthy Workplace Inventory to diagnose potential problems with the civility of your organization. In this Portfolio Assignment, you will continue to analyze the results and apply published research to the development of a proposed treatment for any issues uncovered by the assessment.
ORDER NOW FOR CUSTOMIZED SOLUTION PAPERS
To Prepare:
- Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
- Review the Work Environment Assessment Template.
- Reflect on the output of your Discussion post regarding your evaluation of workplace civility and the feedback received from colleagues.
- Select and review one or more of the following articles found in the Resources: I uploaded three of them:
- Clark, Olender, Cardoni, and Kenski (2011)
- Clark (2018)
- Clark (2015)
- Griffin and Clark (2014)
The Assignment (3-6 pages total):
Part 1: Work Environment Assessment (1-2 pages) Assignment: Workplace Environment Assessment
- Review the Work Environment Assessment Template you completed for this Module’s Discussion. (You will have done this assessment prior to this assignment)
- Describe the results of the Work Environment Assessment you completed on your workplace.
- Identify two things that surprised you about the results and one idea you believed prior to conducting the Assessment that was confirmed.
- Explain what the results of the Assessment suggest about the health and civility of your workplace.
Part 2: Reviewing the Literature (1-2 pages)
- Briefly describe the theory or concept presented in the article(s) you selected.
- Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment.
- Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.
Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams (1–2 pages)
- Recommend at least two strategies, supported in the literature,that can be implemented to address any shortcomings revealed in your Work Environment Assessment.
- Recommend at least two strategies that can be implemented to bolster successful practices revealed in your Work Environment Assessment. Assignment: Workplace Environment Assessment
| Excellent | Good | Fair | Poor | ||
| Part 1: Work Environment Assessment
· Complete the Work Environment Assessment Template. |
45 (45%) – 50 (50%)
An accurate, detailed, and completed Work Environment Assessment Template is provided. The responses accurately and thoroughly describe in detail the results of the Work Environment Assessment completed on a workplace. The responses accurately and clearly identify two surprising things about the results and thoroughly describe in detail at least one idea that was believed prior to conducting the assessment that was confirmed. The responses accurately and thoroughly explain in detail what the results of the assessment suggests about the health and civility of a workplace. |
40 (40%) – 44 (44%)
An accurate and completed Work Environment Assessment Template is provided. The responses accurately describe the results of the Work Environment Assessment completed on a workplace. The responses accurately identify two surprising things about the results and describe at least one idea that was believed prior to conducting the assessment that was confirmed. The responses accurately explain what the results of the assessment suggests about the health and civility of a workplace. |
35 (35%) – 39 (39%)
A completed Work Environment Assessment Template that is vague or inaccurate is provided. The responses describe the results of the Work Environment Assessment completed on a workplace that is vague or inaccurate. The responses identify two surprising things about the results and describe at least one idea that was believed prior to conducting the assessment that was confirmed that is vague or inaccurate. The responses explain what the results of the assessment suggests about the health and civility of a workplace that is vague or inaccurate. |
0 (0%) – 34 (34%)
A vague and inaccurate Work Environment Assessment Template is provided, or is missing. The responses describe the results of the Work Environment Assessment completed on a workplace that is vague and inaccurate, or is missing. The responses identify two surprising things about the results and describe at least one idea that was believed prior to conducting the assessment that was confirmed that is vague and inaccurate, or is missing. The responses explain what the results of the assessment suggest about the health and civility of a workplace that is vague and inaccurate, or is missing. |
|
| Part 2: Reviewing the Literature
· Briefly describe the theory or concept presented in the article you selected. |
14 (14%) – 15 (15%)
The responses accurately and thoroughly describe the theory or concept presented in the article selected. The responses accurately and completely explain in detail how the theory or concept presented in the article relates to the results of the Work Environment Assessment. The responses accurately and thoroughly explain in detail how an organization could apply the theory highlighted in the selected article to improve organizational health and/or stronger work teams. Specific and detailed examples are provided which fully support the responses. |
12 (12%) – 13 (13%)
The responses accurately describe the theory or concept presented in the article selected. The responses accurately explain how the theory or concept presented in the article relates to the results of the Work Environment Assessment. The responses accurately explain how an organization could apply the theory highlighted in the selected article to improve organizational health and/or stronger work teams. Specific examples are provided which may support the responses. |
11 (11%) – 11 (11%)
The responses describe the theory or concept presented in the article selected that is vague or inaccurate. The responses explain how the theory or concept presented in the article relates to the results of the Work Environment Assessment that is vague or inaccurate. The responses explain how an organization could apply the theory highlighted in the selected article to improve organizational health and/or create stronger work teams that is vague or inaccurate. Vague or inaccurate examples are provided which may support the responses. |
0 (0%) – 10 (10%)
The responses describe the theory or concept presented in the article selected that is vague and inaccurate, or is missing. The responses explain how the theory or concept presented in the article relates to the results of the Work Environment Assessment that is vague and inaccurate, or is missing. The responses explain how an organization could apply the theory highlighted in the selected article to improve organizational health and/or create stronger work teams that is vague and inaccurate, or is missing. Specific examples are not provided to support the responses. |
|
| Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams
· Recommend at least two strategies, supported in the literature, that can be implemented to address any shortcomings revealed in your Work Environment Assessment. |
18 (18%) – 20 (20%)
The responses clearly and thoroughly recommend in detail at least two strategies that can be implemented to address any shortcomings revealed in the Work Environment Assessment. The responses clearly and thoroughly recommend in detail at least two strategies that can be implemented to bolster successful practices revealed in the Work Environment Assessment. |
16 (16%) – 19 (19%)
The responses accurately recommend at least two strategies that can be implemented to address any shortcomings revealed in the Work Environment Assessment. The responses accurately recommend at least two strategies that can be implemented to bolster successful practices revealed in the Work Environment Assessment. Assignment: Workplace Environment Assessment |
14 (14%) – 15 (15%)
The responses recommend at least two strategies that can be implemented to address any shortcomings revealed in the Work Environment Assessment that is vague or inaccurate, or only recommends one strategy. The responses recommend at least two strategies that can be implemented to bolster successful practices revealed in the Work Environment Assessment that is vague or inaccurate, or only recommends one strategy. |
0 (0%) – 13 (13%)
The responses recommend at least two strategies that can be implemented to address any shortcomings revealed in the Work Environment Assessment that is vague and inaccurate, only recommends one strategy, or is missing. The responses recommend at least two strategies that can be implemented to bolster successful practices revealed in the Work Environment Assessment that is vague and inaccurate, only recommends one strategy, or is missing. |
|
| Written Expression and Formatting – Paragraph Development and Organization:
Paragraphs make clear points that support well-developed ideas, flow logically, and demonstrate continuity of ideas. Sentences are carefully focused—neither long and rambling nor short and lacking substance. A clear and comprehensive purpose statement and introduction is provided which delineates all required criteria. |
5 (5%) – 5 (5%)
Paragraphs and sentences follow writing standards for flow, continuity, and clarity. A clear and comprehensive purpose statement, introduction, and conclusion is provided which delineates all required criteria. |
4 (4%) – 4 (4%)
Paragraphs and sentences follow writing standards for flow, continuity, and clarity 80% of the time. Purpose, introduction, and conclusion of the assignment is stated, yet is brief and not descriptive. |
3.5 (3.5%) – 3.5 (3.5%)
Paragraphs and sentences follow writing standards for flow, continuity, and clarity 60%–79% of the time. Purpose, introduction, and conclusion of the assignment is vague or off topic. |
0 (0%) – 3 (3%)
Paragraphs and sentences follow writing standards for flow, continuity, and clarity < 60% of the time. No purpose statement, introduction, or conclusion was provided. |
|
| Written Expression and Formatting – English writing standards:
Correct grammar, mechanics, and proper punctuation |
5 (5%) – 5 (5%)
Uses correct grammar, spelling, and punctuation with no errors. |
4 (4%) – 4 (4%)
Contains a few (1 or 2) grammar, spelling, and punctuation errors. |
3.5 (3.5%) – 3.5 (3.5%)
Contains several (3 or 4) grammar, spelling, and punctuation errors. |
0 (0%) – 3 (3%)
Contains many (≥ 5) grammar, spelling, and punctuation errors that interfere with the reader’s understanding. |
|
| Written Expression and Formatting – The paper follows correct APA format for title page, headings, font, spacing, margins, indentations, page numbers, parenthetical/in-text citations, and reference list. | 5 (5%) – 5 (5%)
Uses correct APA format with no errors. |
4 (4%) – 4 (4%)
Contains a few (1 or 2) APA format errors. |
3.5 (3.5%) – 3.5 (3.5%)
Contains several (3 or 4) APA format errors. |
0 (0%) – 3 (3%)
Contains many (≥ 5) APA format errors. |
|
| Total Points: 100 | |||||
ORDER A PLAGIARISM-FREE PAPER HERE !!
Solution
Workplace Environment Assessment
Part 1: Work Environment Assessment
Workplace environment is a critical factor which affect employees’ performance, engagement, and productivity in their daily duties and roles. An employee’s loyalty, interaction with colleagues, and role performance is determined by workplace environment. A stressful and unhealthy work environment results in poor productivity, poor patient outcomes and low quality care. This essay examines workplace assessment, presents a review of conversations to inspire and promote a more civil workplace article by Clark (2015), and strategies to promote a healthy work environment/ practices at work.
Description of the results of the Work Environment Assessment completed on workplace
Workplace environment was done using Clark healthy workplace inventory tool where my current workplace scored low indicating an unhealthy work environment. The results reflected that the organization had poor communication and lacked team work and cooperation between staff. Some employees had toxic personalities and the management failed to hold employees responsible for their negative behaviors.
Employees complained of huge workload, dissatisfaction, under appreciation, and frequent burnout resulting into low productivity, lack of interest in duty discharge, and high staff turnover. Additionally, there was a high level of mistrust between the employees and management and there were no opportunities for professional growth. When there is dissatisfaction and lack of teamwork among healthcare workers, patient safety and care become compromised.
Surprises on the results and ideas confirmed after Conducting the Assessment
The surprises from the results is the workplace assessment score reflected the exact issues being experienced and matched the extent of civility in the organization. Based on the results, the organization can improve on its weak areas to create a safe working environment and improve civility. Prior to conducting the environment, I was of the opinion that low remuneration, poor communication, and huge workload on employees decrease the workplace civility and score of workplace assessment.
This was confirmed during assessment as my workplace scored poorly due to poor communication, lack of communication and teamwork, and lack of opportunities for career growth. Before the assessment, I had not realized what employees feel regarding their workplace. During the assessment, some employees gave suggestions on strategies to improve their working environment. This implied that it would be prudent to engage them in conversations that seek to improve civility at workplace.
Results of Assessment on Workplace Health and Civility
The results from the assessment indicate that the workplace is not civil. Lack of teamwork, high workload, dissatisfaction, and poor communication are some of the areas that need improvement to enhance civility in workplace. Incivility at workplace make employees to experience resentment towards work and clients, distressed, and have low motivation to work which consequently results in poor patient outcomes, low quality of care, unsafe working conditions, and increased medical costs (Walsh & Magley, 2020). Clark (2015) suggested that civility can be improved through coaching and commending civil behaviors as well as holding people accountable for their actions. Assignment: Workplace Environment Assessment
Part 2: Reviewing the Literature
Description of Theory Presented in Article Clark, C. M. (2015)
Clark’s (2015) article on conversations to inspire and promote a more civil workplace article asserts that communication and conversations are important in promoting civility at workplace. The article opined that a stressful environment impedes communication and creates unhealthy workplace.
Effective stress coping mechanisms helps to maintain healthy communication, enhance patient safety and care, and proper emotional management (Clark, 2015). The article postulated that adherence to nursing code of ethics would enhance civility at work since it promotes for treatment of employees with dignity, respect and obligates nurses and organizational management to foster and nurture a healthy and civil workplace.
How Clark (2015) Theory relates to the results of Work Environment Assessment
Clark’s article on conversations to inspire and promote a more civil workplace relates to the workplace assessment results in that it describes how a healthy workplace should be and how organizations can promote civility through conversations and coaching. Clark (2015) noted that a healthy workplace environment promotes safety, productivity, respect, teamwork, and employee retention.
This is reflected in the workplace assessment which indicated an unhealthy workplace that lacked most of the elements that Clark indicated as necessary in promoting civility and positive work environment. The assessment indicated dissatisfaction among staff and compromised patient safety. It is necessary to promote conversations and civility at work to promote work ethics, quality of care, productivity, and nursing practice.
Application of Clark (2015) in improving Organizational Health and Creating Stronger Work Teams
Clark’s theory on conversations to inspire and promote a more civil workplace can be applied in organizational settings to create stronger work teams. Through conversations, uncivil behavior can be dealt with and help to avoid confrontations. Enhancement of workplace culture and interactions can help to improve teamwork and performance at work (Hossny & Sabra, 2020). Respectful conversations in a relaxed environment can improve communication skills and promote inter-professional collaboration between employees.
Part 3: Evidence-based Strategies to Create High-performance Inter-professional Teams
To create and maintain high performance inter-professional teams, it is prudent to incorporate evidence-based strategies that provide a framework that employees can use to improve productivity, efficiency, and teamwork.
ORDER NOW FOR CUSTOMIZED SOLUTION PAPERS
Strategies to Address Workplace Shortcomings
Shortcomings that were encountered during the workplace assessment include toxic personalities, management not taking action on bad behavior, dissatisfaction among staff, huge workload, high staff turnover, and poor communication. One of the strategies can be adoption of effective communication and conflict resolution skills which will help to call out on bad behavior, deal with issue of toxic personalities, dissatisfaction and huge workload.
Low teamwork, huge workload, and poor communication can be resolved when effective communication skills are applied (Sleem & Seada, 2017). A second strategy would be adoption of policies that promote competitive remuneration and recruitment procedures, fair human resources practices to promote civility, respect, and dignity of all employees. These policies will need strong leadership skills to promote diversity, inclusiveness, and ethical nursing practices through coaching.
Strategies to Bolster Successful Practices Revealed in Work Environment Assessment
To ensure that the successful practices revealed in the workplace assessment are maintained and bolstered in practice, it is necessary to motivate employees and maintenance of civil attributes. Motivation can be done through rewarding nurses who exhibit positive attributes of civility (Sleem & Seada, 2017). This will make the employees more proactive in civil behaviors as well as encourage other employees to improve on civility. Another strategy will be to train employees on practices that increase civility at work. This will create awareness among employees on uncivil behaviors to be shunned. Training helps to instil knowledge of civility and also build a more civil and healthy workplace assessment.
References
Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18–23. https://www.americannursetoday.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.pdf
Hossny, E. K., & Sabra, H. E. (2020). Effect of nurses’ perception to workplace civility climate on nurse–physician collaboration. Nursing Open.
Sleem, W. F., & Seada, A. M. (2017). Role of Workplace Civility Climate and Workgroup Norms on Incidence of Incivility Behaviour among Staff Nurses. International Journal Of Nursing Didactics, 7(6), 34-43.
Walsh, B. M., & Magley, V. J. (2020). Workplace civility training: Understanding drivers of motivation to learn. The International Journal of Human Resource Management, 31(17), 2165-2187. Assignment: Workplace Environment Assessment
