To do a comment to each post below in APA style with citation, needs 2 credible reference from 2013 and above.

Post 1

Episodic/Focused SOAP Note

Patient Information: Lily, 20-year-old, Female S. CC: “Sore throat” HPI: The patient is a 20-year-old female who developed a sore throat 3 days ago Location: Throat Onset: 3 days ago Character: sore Associated signs and symptoms: decreased appetite, headache and pain with swallowing Timing: Would ask Exacerbating/ relieving factors: Would ask Severity: Would ask Current Medications: Unknown Allergies: Unknown PMHx: Unknown Soc Hx: Student at the local college. Fam Hx: Unknown ROS: HEENT: Eyes: Ears, nose and throat: Negative for congestion. Positive for runny nose and sore throat, pain with swallowing. GASTROINTESTINAL: Positive for decreased appetite NEUROLOGICAL: Positive for headache O. HEENT: Eyes: Ears, nose and throat: Patient has runny nose, does not sound congested. Patient has slight hoarseness in voice. Diagnostic results: Full vital signs – to include temperature Through mouth and throat exam – specifically looking for puss or enlarged tonsils Rapid influenza test – One study tested 3782 subjects that presented with a fever greater than 38degrees Celsius and either a cough or sore throat. Of these subjects the influenza PCR tested positive 33% of the time and negative 67% of the time. This study showed that the influenza PCR is better at ruling out influenza (Anderson et al., 2018). Monospot test A. Differential Diagnoses Airway Reflux: Acid reflux and sometimes reach higher areas up into the throat. This can create a sore throat and typically leads to a hoarse voice (Adams, 2017). Other symptoms to address include a feeling of a lump in the throat and waking up at night gasping for air (Adams, 2017). Upper Respiratory Infection: Viral upper respiratory infections can create vocal cord inflammation which could be why Lily has a hoarse voice (Dains, Baumann & Scheibel, 2016, p. 9714). Pharyngitis: Bacterial infections can lead to a sore throat and a headache (Dains, Baumann & Scheibel, 2016, p. 9137). Epiglottitis: An infection with H influenza type B, typically presents with sore throat and pain while swallowing (Dains, Baumann & Scheibel, 2016, p. 14434). Mononucleosis: Typically presents with a gradual onset, mild sore throat, malaise and fatigue (Dains, Baumann & Scheibel, 2016, p. 14459). P. References Adams, J. U. (2017). Sore throat and hoarseness might not be just a cold. The Washington Post. Anderson, K. B., Simasathien, S., Watanaveeradej, V., Weg, A. L., Ellison, D. W., Suwanpakdee, D., & Jarman, R. G. (2018). Clinical and laboratory predictors of influenza infection among individuals with influenza-like illness presenting to an urban Thai hospital over a five-year period. Plos ONE, 13(3), 1. doi:10.1371/journal.pone.0193050 Dains, J. E., Baumann, L. C., & Scheibel, P. (2016). Advanced health assessment and clinical diagnosis in primary care (5th ed.). St. Louis, MO: Elsevier Mosby.

Post 2

Episodic/Focused SOAP Note Template

Patient Information:

J, 11, Male, XX (Race)

S.

CC: “Mild ear ache”

HPI: The patient is 11 year old XX male who presented himself with a mild right ear ache, which started two days ago. Associated symptom include possible fever, right ear pain, difficulty hearing from the right ear. Associated symptom are exacerbated with sleep.

Current Medications: Inquire if patient is currently taking any medications, rule out earring loss related to medication toxicity.

Allergies: Inquire about allergies.

PMH: Inquire if patient has a history of acute otitis media or underlying hearing loss. Inquire if patient has had tonsillectomy or an adenoidectomy in the past.
SH: Spends time in pool during summer.

FH: Inquire if family members have history of hearing loss.

ROS:

• GENERAL: Possible fever. Inquire      about patient’s swimming habits and ask if ear plugs used. Determine      method of cleaning ear.
• HEENT: Right ear pain. Inquire if      patient has tinnitus, discharge from ear, vertigo, or itchiness. Inquire      if patient has a history of acute otitis media, hearing loss, vertigo,      tinnitus, discharge from ear canal.
• RESPIRATORY: Inquire if patient      has had post nasal discharge or sputum production and ask about color of      mucous.
• ALLERGIES:  Unknown

O.

Physical exam:

• HEENT— Assess outer ear and note      surrounding tissue, shape, color, and any lesions. Assess the external ear      for discharge or any odor. Assess for the placement of a foreign object in      ear. Assess for tenderness on the outer ear near the auricle and mastoid.      Tenderness could indicate a possible infection. Use otoscope to assess      external and middle ear. At this time, assess for erythema, lesions, and      discharge. Inspect tympanic membrane for perforations. Assess the frontal      and maxillary sinuses for swelling. No tenderness or swelling over the      soft tissue should be present. Assess tonsils and inside of mouth for      lesions, erythema, and swelling.
• RESPIRATORY: Determine if upper      respiratory infection is present, assess for clear lungs.

Diagnostic results:

• Whispered Voice- Determines if      patient is able to hear whispering. If they do not pass this test, hearing      loss could be assumed. (Ball, Dains, Flynn, Solomon, Stewart, et al.,      2015, p. 241).
• Weber Test- Determines unilateral      hearing loss (Ball et al., 2015, p. 241).
• Rinne Test- Determines if the      patient conducts sound better through bone or air. The patient should hear      the sound conducted through the air twice as long (Ball et al., 2015, p.      241)
• Culture of ear fluid (Attlmayr,      2015).

Differential Diagnoses

• Otitis externa
  • Often seen with individuals that       swim. This infection is located on the outer ear. Pain is worse when an       otoscope is inserted because sensitivity is on the outer ear. The outer       portion of the ear is often inlamted and tender to touch. When inspecting       the ear, the ear canal would appear narrow. Because of the narrowing,       fluid is unable to drain from the ear (Rosenfeld et al., 2014).
• Otitis media
  • Otitis media is a middle ear       infection that usually presents unilaterally, hearing loss is present,       and tympanic membrane is pink. Pus often forms inside the ear, which       could cause perforation of the tympanic membrane. Ear pain, fever,       difficulty hearing, irritability, and lethargy can also accompany this       diagnosis. While examining the ear with the otoscope, erythema, dullness,       decrease light reflex, and bulging of the tympanic membrane (Nash,       2013).
• Eustachian catarrh
  • Often results after an upper       respiratory infection. It would be essential to determine if the patient       has has a recent upper respiratory tract infection. Fluid collects in the       eustachian tube, which causes pain and trouble hearing (Nash,       2013).
• Cholesteatoma
  • The growth of a skin tag inside       the ear, behind the ear drum. The patient could be born with it or it can       develop after several ear infections. It would be essential to determine       if the patient has had frequent ear infections in the past (Chawla, Ezhil       Bosco, Lim, Shenoy, & Krishnan, 2015).
• Mastoiditis
  • Mastoiditis is a common       complication of acute otitis media. Pain, erythema, and tenderness are       typically present alone the mastoid process (Attlmayr, 2015).

P.  NA

Reference

Attlmayr, B., Zaman, S., Scott, J., Derbyshire, S. G., Clarke, R. W., & De, S. (2015).

Paediatric acute mastoiditis, then and   now: Is it more of a problem now?. The Journal

Of Laryngology And Otology, 129(10), 955-959. doi:10.1017/S0022215115002078

Ball, J. W., Dains, J. E., Flynn, J. A., Solomon, B. S.,   Stewart, R. W. (2015). Seidel’s guide to physical

examination (8th ed.). St. Louis, MO: Elsevier Mosby.

Chawla, A., Ezhil Bosco, J. I., Lim, T. C., Shenoy, J. N., & Krishnan, V. (2015). Computed tomography

features of external auditory canal cholesteatoma: A pictorial review. Current Problems In

Diagnostic Radiology, 44(6), 511-516. doi:10.1067/j.cpradiol.2015.05.001

Nash, L. (2013). A case study on prescribing for an acute ear infection in a child. Nurse Prescribing,

11(4), 179-184.

Rosenfeld, R. M., Schwartz, S. R., Cannon, C. R., Roland, P. S., Simon, G. R., Kumar, K. A., & …

Robertson, P. J. (2014). Clinical practice guideline: Acute otitis externa. Otolaryngology-Head &

Neck Surgery, 150S1-S24. doi:10.1177/0194599813517083

NR 504 Week 6 Assignment: The Meso Level Leadership (Care Clinic Improvement Project)

Care Clinic Scenario: The Executive Team of Care Clinic prides itself in the care that is provided to the community of Summerville, Florida. The Clinic is known for holistic approach to the individuals served at the clinic as well as presenting various community outreach programs. Annually, the Executive Team of Care Clinic reviews the client satisfaction benchmark results related to client service and quality indicators. The scores have substantially decreased in the past 12 months in the categories of client satisfaction and quality care.

To assist in understanding the quality issues related to client care occurring within the Care Clinic, you are provided with two videos of client situations that have been recorded using Second Life. You are also required to enter Second Life to observe actions and conversations occurring within the Care Clinic. When viewing the videos and participating within the Care Clinic located in Second Life, consider yourself to be the manager and identify quality care issues consistent with decreasing client satisfaction scores. From your leadership perspective, determine how the declining benchmarks can be addressed and improved. Discuss the actions/changes that need to be implemented in order to improve the satisfaction scores and attained Care Clinic quality outcomes.

The Care Clinic Improvement Project will need to be completed by the end of week six of this course and requires that each of the following areas to be addressed.

1. Identify ONE satisfaction benchmark that you will be addressing and why this benchmark has been selected. Select the ONE client satisfaction benchmark from the following list:

2. Decrease in client satisfaction scores related to courtesy and friendliness of staff at the Care Clinic.

3. Decrease in client satisfaction scores related to staff explaining discharge instructions in a manner that is understandable to the client/client.

4. Decrease in the quality nursing care related to interventions provided to clients at the Clinic.

5. Describe the leadership dynamics related to how the improvement/change project will be managed.

6. Identify the change model that will be used in addressing the selected benchmark.

7. Describe the course of action/change.

Due: Week 6

NR 504 Week 6 Discussion Question/Answer: Lippitt’s Phases of Change Theory

Describe the fundamental elements of a model for change, such as steps involved in the process, approach in mobilizing the change process, and what is … to sustain the results.

Care Clinic Scenario: The Executive Team of Care Clinic prides itself in the care that is provided to the community of Summerville, Florida. The Clinic is known for holistic approach to the individuals served at the clinic as well as presenting various community outreach programs. Annually, the Executive Team of Care Clinic reviews the client satisfaction benchmark results related to client service and quality indicators. The scores have substantially decreased in the past 12 months in the categories of client satisfaction and quality care.

To assist in understanding the quality issues related to client care occurring within the Care Clinic, you are provided with two videos of client situations that have been recorded using Second Life. You are also required to enter Second Life to observe actions and conversations occurring within the Care Clinic. When viewing the videos and participating within the Care Clinic located in Second Life, consider yourself to be the manager and identify quality care issues consistent with decreasing client satisfaction scores. From your leadership perspective, determine how the declining benchmarks can be addressed and improved. Discuss the actions/changes that need to be implemented in order to improve the satisfaction scores and attained Care Clinic quality outcomes.

The Care Clinic Improvement Project will need to be completed by the end of week six of this course and requires that each of the following areas to be addressed.

1. Identify ONE satisfaction benchmark that you will be addressing and why this benchmark has been selected. Select the ONE client satisfaction benchmark from the following list:

2. Decrease in client satisfaction scores related to courtesy and friendliness of staff at the Care Clinic.

3. Decrease in client satisfaction scores related to staff explaining discharge instructions in a manner that is understandable to the client/client.

4. Decrease in the quality nursing care related to interventions provided to clients at the Clinic.

5. Describe the leadership dynamics related to how the improvement/change project will be managed.

6. Identify the change model that will be used in addressing the selected benchmark.

7. Describe the course of action/change.

Due: Week 6

I need to develop a topic that can either be of personal or professional interest which exists in the realm of psychiatric and mental health care and write a paper that must be a minimum of 6-7 pages in length (not including title, abstract, or reference pages).

References must be limited to the last 5 years

1. Go to at least two of the following insurance carrier websites that lay out their claim submission guidelines. Identify at least three differences between two of the insurance carrier’s policies. In a Word document, for each item you found, write one paragraph for each of the differences. Be sure to identify the carriers. Save the Word document as “SubmissionDifferences”.

• BCBS-IL Claim Submission Home Page (Links to an external site.)Links to an external site.
• Anthem Claims Submission Guidelines (Links to an external site.)Links to an external site.
• Cigna Claim Submission Guidelines (Links to an external site.)Links to an external site.

1. Research an insurance company website, such as Aetna, BCBS, or Cigna. Find a page where it provides instructions for submitting a claim. In a Word document, describe the process in terms a non-billing professional might understand, especially special cases or exceptions. Save the document as “ClaimProcess”