Handling Culturally Diverse Patients

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  • Mrs. Abdul has recently emigrated from the Middle East to live with her daughter and son-in-law. The Abdul family has just started coming to the clinic you work at as a Medical Administrative Assistant for care over the past 3 months. You have noticed that they have arrived late for all of their appointments to date, have arrived again late for their appointment today and seem reluctant to answer many of the questions that are asked. Also, it is observed that Mrs. Abdul allows her daughter to speak for her most of the time. Based on some preliminary testing that was conducted, Dr. Jones is concerned that Mrs. Abdul may have cancer, but must do some further diagnostic testing to be sure.Based on the above scenario what information should the medical staff be aware of to help them interact effectively with the patient? Are there specific guidelines they should follow in terms of cultural diversity? If so, what would those be?

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  • W3C1: Key Assessment for CLO #4Utilizing Proper Telephone Techniques: The Angry PatientYou are the Medical Administrative Assistant for your practice. The phone rings and you answer it. It is Mr. Wilson, a patient of the practice. He is very upset because he received an EOB (explanation of benefits) in the mail today indicating the insurance denied his claim for his most recent office visit because it was not considered medically necessary. Your practice has not yet billed Mr. Wilson, but he warns “You better not even think about billing me for that visit, or I’ll sue you”. Mr. Wilson does not want to hear that the office can appeal the denial if he is willing to complete the form that was sent to him. He adds “paperwork is your job, not mine!”1. If you were in this situation what would you do? Think about and incorporate applicable PRICE characteristics.
    2. Should you alert the physician or office manager or try to handle on your own?3. Should this incident be documented in the patient’s medical record? Why or why not?4. Please answer all questions completely. APA format must be used Handling Culturally Diverse Patients.

The Dual Nature of Informatics

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Informatics can be used for improving health outcomes not only for individual patients, but also for whole groups of patients with similar conditions. This is often referred to as the dual nature of informatics. Technologies, such as electronic health records (EHRs) and clinical decision support (CDS) systems, can provide insights and guidance for health care professionals at the point of care. In addition, data warehousing and mining allow health care organizations to use the vast amount of information stored in EHRs to make predictions and diagnoses for other patients with similar conditions The Dual Nature of Informatics.

In this Discussion, you examine the dual nature of informatics. First, you review a scenario and consider the patient information to be collected and recorded at the point of care. Then, you decide how this information could be aggregated for population health and future use.

Consider the following scenario:

Mrs. Jones has come into your office stating that she has been experiencing frequent dizzy spells. She also reports that she has been unable to eat anything substantial over the last few days due to extreme nausea. The last time Mrs. Jones was in your office, the physician had suggested she start walking around the block or bicycling around the neighborhood to get her activity level up. Mrs. Jones admits that she did very little of that after a “ flip-flop” feeling of her heart scared her. You know that her symptoms could be a result of many conditions. Following the prompts on your informatics system, you begin to gather more specific information about Mrs. Jones’ symptoms and health history The Dual Nature of Informatics.

To prepare:

  • Based on the scenario, what information would you want to immediately gather about Mrs. Jones?  
  • With that in mind, compile a list of patient questions you would like an EHR documentation screen to have.
  • How might the information derived from these questions help you provide high-quality care to Mrs. Jones?
  • Once this information is collected, what alerts might be critical to the evaluation of Mrs. Jones?
  • Review this week’s media presentation, Dual Nature of Informatics Systems, and reflect on the movement towards more transparent data and meaningful use. How might the data entered about an individual patient help to build preventative care and treatment for whole populations?
  • Refer back to your list of patient questions. Of these questions, which would generate data that could be aggregated for use with a larger group of patients? (Note: When developing your questions, consider the whole patient.)

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Post on Tuesday 06/06/2016 a minimum of 550 words in APA format with 4 references

1) A description of the ideal EHR documentation screen that you would like to have at the point of care for all patients and why.

2) Explain how information gathered at the point of care with an individual patient can be aggregated to help provide high quality care to a larger population of patients.

Required Resources

Readings

  • Saba, V. K., & McCormick, K. A. (2015). Essentials of nursing informatics (6th ed.). New York, NY: McGraw-Hill.
    • Chapter 1, “Historical Perspectives of Nursing Informatics”

      In this chapter, the authors explain the transition from paper-based records to electronic records. The chapter provides an overview of the historical events that contributed to the rise of electronic health records.
  • Liaw, S.-T., & Boyle, D. I. R. (2010). Primary care informatics and integrated care. Studies in Health Technology and Informatics, 151, 255–268.
    Retrieved from the Walden University databases The Dual Nature of Informatics.

    This article discusses how the health care field can be reformed by increasing access to information across organizations and professionals. The authors of the article justify the need for this reform and provide guidance on how it can be achieved.
  • Mitchell, J. K. (2011). Nursing informatics 101: Using technology to improve patient care. ONS Connect, 26(4), 8–12.
    Retrieved from the Walden Library databases.

    The emergence of nursing informatics in health care is the main topic of this article. New trends in informatics are discussed, as well as the certification process, nurse education, and the implementation of new systems to support patient care.
  • Morath, J. (2011). Nurses create a culture of patient safety: It takes more than projects. Online Journal of Issues in Nursing, 16(3).
    Retrieved from the Walden Library databases.

    The author of this article emphasizes the need for nurses to develop skills for improving care and embracing new health care innovations. The author also describes the connection between individual nursing practice and the system-wide success of informatics.
  • Reiner, B. I. (2011). Improving healthcare delivery through patient informatics and quality centric data. Journal of Digital Imaging, 24(2), 177–178.
    Retrieved from the Walden Library databases.

    In this article, the author analyzes the impact of the movement towards digitized medical data on patient care. The author discusses how this movement places more responsibility and empowerment on the patient. Media
  • Laureate Education, Inc. (Executive Producer). (2012b). Dual nature of informatics systems. Baltimore: Author. 

    Note: The approximate length of this media piece is 7 minutes.

    In this week’s media presentation, Gail Latimer, Dr. Patricia Button, and Dr. Roy Simpson discuss one of the most important aspects of informatics: the collection and aggregation of health information. The electronic health record (EHR) is discussed, as well as the nurse’s roles in working with EHR systems The Dual Nature of Informatics.  

HUMAN HEALTH CARE QUIZ

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Question 1.1. A couple who are expecting their first child have been advised by friends to consider harvesting umbilical cord blood in order to have a future source of stem cells. The couple have approached their nurse practitioner with this request and are seeking clarification of exactly why stem cells are valuable and what they might expect to gain from harvesting them. How can the nurse practitioner best respond to the couple’s inquiry? (Points : 0.4)        “Stem cells can help correct autoimmune diseases and some congenital defects.” HUMAN HEALTH CARE QUIZ
        “Stem cells can be used to regenerate damaged organs should the need ever arise.”
        “Stem cells can be used as a source of reserve cells for the entire blood production system.”
        “Stem cells can help treat some cancers and anemias, but they must come from your child himself or herself.”


 Question 2.2. A 2-year-old girl has had repeated ear and upper respiratory tract infections since she was born. A pediatrician has determined a diagnosis of transient hypogammaglobulinemia of infancy. What is the physiological origin of the child’s recurrent infections? (Points : 0.4)      Antibody production by plasma cells is compromised because of impaired communication between B and T cells.
        The child had a congenital absence of immunoglobulin G (IgG) antibodies and her body is only slowly beginning to produce them independently.
        The child was born with immunoglobulin A (IgA) and immunoglobulin (IgM) antibodies, suggesting intrauterine infection.
        The child lacks the antigen presenting cells integral to normal B-cell antibody production.

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 Question 3.3. A 40-year-old woman who experiences severe seasonal allergies has been referred by her family physician to an allergist for weekly allergy injections. The woman is confused as to why repeated exposure to substances that set off her allergies would ultimately benefit her. Which of the following phenomena best captures the rationale for allergy desensitization therapy? (Points : 0.4)        Repeated exposure to offending allergens binds the basophils and mast cells that mediate the allergic response.
        Exposure to allergens in large, regular quantities overwhelms the IgE antibodies that mediate the allergic response.
        Repeated exposure stimulates adrenal production of epinephrine, mitigating the allergic response.
        Injections of allergens simulate production of IgG, which blocks antigens from combining with IgE.

 Question 4.4. A 14-year-old boy has been diagnosed with infectious mononucleosis. Which of the following pathophysiological phenomena is most responsible for his symptoms? (Points : 0.4)        The Epstein-Barr virus (EBV) is lysing many of the boy’s neutrophils.
        Viruses are killing some of his B cells and becoming incorporated into the genomes of others.
        The EBV inhibits the maturation of white cells within his peripheral lymph nodes.
        The virus responsible for mononucleosis inhibits the maturation of myeloblasts into promyelocytes.

 Question 5.5. A 16-year-old female has been brought to her primary care nurse practitioner by her mother due to the girl’s persistent sore throat and malaise. Which of the following facts revealed in the girl’s history and examination would lead the nurse practitioner to rule out infectious mononucleosis? (Points : 0.4)        The girl has a temperature of 38.1°C (100.6°F) and has enlarged lymph nodes.
        Her liver and spleen are both enlarged.
        Blood work reveals an increased white blood cell count.
        Chest auscultation reveals crackles in her lower lung fields bilaterally HUMAN HEALTH CARE QUIZ.

 Question 6.6. A 24-year-old woman presents with fever and painful, swollen cervical lymph nodes. Her blood work indicates neutrophilia with a shift to the left. She most likely has: (Points : 0.4)        A mild parasitic infection
        A severe bacterial infection
        A mild viral infection
        A severe fungal infection

 Question 7.7. Which of the following patients is most likely to benefit from transplantation of thymic tissue or major histocompatibility complex (MHC)-compatible bone marrow? (Points : 0.4)        A 12-year-old girl with a history of epilepsy and low IgG levels secondary to phenytoin use
        A 7-year-old boy whose blood work indicates decreased IgA and IgG with increased IgM
        A 6-year-old boy whose pre-B cells are incapable of translation to normal B cells
        A 9-year-old girl who has a diagnosis of IgA deficiency

 Question 8.8. Which of the following statements most accurately conveys an aspect of lymphatic system activity? (Points : 0.4)        B and T lymphocyte development begins in the bone marrow and ends in the peripheral lymphoid structures.
        B cells and macrophages are released from the bone marrow in their completed state.
        Stem cells in the lymph nodes initiate and regulate the process of white cell synthesis.
        Leukocytes bypass vascular circulation and are distributed instead by the lymphatic system.

 Question 9.9. A child has been diagnosed with thalassemia. Which of the following other health problems is the child at risk for? (Points : 0.4)        Hypocoagulation
        Iron and ferritin deficiencies
        Splenomegaly and hepatomegaly
        Neutropenia

 Question 10.10. The blood work of a 44-year-old male patient with a diagnosis of liver disease secondary to alcohol abuse indicates low levels of albumin. Which of the following phenomena would a clinician be most justified in anticipating? (Points : 0.4)        Impaired immune function
        Acid-base imbalances
        Impaired thermoregulation
        Fluid imbalances HUMAN HEALTH CARE QUIZ

HUMAN HEALTH EXAM

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Question 1. A 29-year-old construction worker got a sliver under his fingernail four days ago. The affected finger is now reddened, painful, swollen, and warm to the touch. Which of the following hematological processes is most likely occurring in response to the infection? (Points : 0.4)        * Proliferation of immature neutrophils
        High circulatory levels of myeloblasts
        Increased segmented neutrophil production

        Phagocytosis by myelocytes

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Question 2. As part of his diagnostic workup, a 77-year-old man’s nurse practitioner has ordered blood work that includes ferritin levels. The man is very interested in the details of his health care and is unfamiliar with ferritin and its role. He asks his nurse practitioner to explain the significance of it and the rationale for testing it. Which of the following explanations by the nurse practitioner is most accurate? (Points : 0.4)        “Ferritin is the activated and usable form of iron that your red blood cells can use to transport oxygen.” HUMAN HEALTH EXAM

        “Ferritin is a stored form of iron that indirectly shows me whether you would benefit from iron pills.”
        “Ferritin is a protein-iron complex that allows your red blood cells to make use of the iron that you consume in your diet.”
         “Ferritin is the form of iron that is transported in your blood plasma to the red blood cells that need it.”
Question 3. A nurse practitioner is providing prenatal care and education for a first-time expectant mother, 22 weeks’ gestation, who has a diagnosis of a sexually transmitted infection. Which of the following statements by the expectant mother demonstrates an adequate understanding of vertical disease transmission and congenital infections? (Points : 0.4)        “Gonorrhea and chlamydia pose the greatest risks of transmission from mother to child.”
        “I know that my baby will need observation for HIV signs and symptoms in the weeks following my delivery.”
         “My baby could become infected either across the placenta or during the birth itself.”
        “Prophylactic immunization will reduce my baby’s chance of being born with an illness.”
Question 4. A 71-year-old male patient with a history of myocardial infarction and peripheral vascular disease has been advised by his nurse practitioner to begin taking 81 mg aspirin once daily. Which of the following statements best captures an aspect of the underlying rationale for the nurse practitioner’s suggestion? (Points : 0.4)         Platelet aggregation can be precluded through inhibition of prostaglandin production by aspirin.
        Aspirin helps to inhibit adenosine disphosphate (ADP) action and minimizes platelet plug formation.
        Aspirin can reduce unwanted platelet adhesion by inhibiting thromboxane A2 (TXA2) synthesis.
        Aspirin inhibits the conversion of fibrinogen into fibrin and consequent platelet plug formation. HUMAN HEALTH EXAM
Question 5. A 22-year-old female who adheres to a vegan diet has been diagnosed with iron-deficiency anemia. Which of the following components of her diagnostic blood work would be most likely to necessitate further investigation? (Points : 0.4)        Decreased mean corpuscular volume (MCV)
        Decreased hemoglobin and hematocrit
        Microcytic, hypochromic red cells
        Decreased erythropoietin levels HUMAN HEALTH EXAM

Advocating For a Collaborative Role of the Nurse in the Design and Implementation

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In this Assignment, you will practice this type of leadership by advocating for a healthcare program. Equally as important, you will advocate for a collaborative role of the nurse in the design and implementation of this program. To do this, assume you are preparing to be interviewed by a professional organization/publication regarding your thoughts on the role of the nurse in the design and implementation of new healthcare programs.

To Prepare:

  • Review the Resources and reflect on your thinking regarding the role of the nurse in the design and implementation of new healthcare programs.
  • Select a healthcare program within your practice and consider the design and implementation of this program.
  • Reflect on advocacy efforts and the role of the nurse in relation to healthcare program design and implementation.
  • Review the User Guide for Uploading Media in your Blackboard Classroom by accessing the Kaltura Media Uploader on the Left Navigation Bar in preparation to record your narrated video or audio for this Assignment Advocating For a Collaborative Role of the Nurse in the Design and Implementation.

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The Assignment: (2–3 pages)

In a 2- to 3-page paper, create an interview transcript of your responses to the following interview questions:

  • Tell us about a healthcare program, within your practice. What are the costs and projected outcomes of this program?
  • Who is your target population?
  • What is the role of the nurse in providing input for the design of this healthcare program? Can you provide examples?
  • What is your role as an advocate for your target population for this healthcare program? Do you have input into design decisions? How else do you impact design?
  • What is the role of the nurse in healthcare program implementation? How does this role vary between design and implementation of healthcare programs? Can you provide examples?
  • Who are the members of a healthcare team that you believe are most needed to implement a program? Can you explain why?

Therapeutic Value of Stem Cells

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Stem cells are the basis for every organ and tissue in our bodies. We continually rely on stem cells to replace and rejuvenate tissues lost every day, such as hair, blood, and skin. Stem cells have two important properties: self-renewal (making copies) and differentiation, which lead to the cells that make up our organ and tissue systems.

Completing this activity will assist you in mastering Module Level Outcome 1.

First:

1.Review

oUnderstanding Stem Cells [PDF, file size 974 KB] from the National Academies

oStem Cell Facts (Links to an external site.)Links to an external site. [PDF, file size 360.11 KB] from the International Society for Stem Cell Research

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2.View

oWhat are stem cells? (Links to an external site.)Links to an external site. [Video, 04:10 mins] – Craig A. Kohn

Next, submit the following:

·Download a copy of the therapeutic value of stem cells worksheet[doc, file size 44.5 KB] in a Word document format, complete all of the questions, and then save and submit it.

You are also encouraged to do your own research through our library on the topic. Do not forget to include in-text citations and complete APA style references for all sources. The Excelsior Library Citation Tip Sheets and Resources (Links to an external site.)Links to an external site. will be a helpful guide. You may also wish to use a citation generator – you just insert the information, and it creates the citation in the format you indicate (MLA or APA, for example). Here are 3 citation generators to choose from:

1.Citation Machine (Links to an external site.)Links to an external site.

2.Bibme (Links to an external site.)Links to an external site.

3.EasyBib (Links to an external site.)Links to an external site.

Compose your work in a .doc or .docx file type using a word processor (such as Microsoft Word, etc.) and save it frequently to your computer. For those assignments that are not written essays and require uploading images or PowerPoint slides, please follow uploading guidelines provided by your instructor.

Check your work and correct any spelling or grammatical errors. When you are ready to submit your work, click “Upload Submission.” Enter the submission title and then click on “Select a file to upload.” Browse your computer, and select your file. Click “Open” and verify the correct file name has appeared next to Submission File. Click on “Continue.” Confirm submission is correct and then click on “Accept Submission & Save.”

Therapeutic Value of Stem Cells

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Stem cells are the basis for every organ and tissue in our bodies. We continually rely on stem cells to replace and rejuvenate tissues lost every day, such as hair, blood, and skin. Stem cells have two important properties: self-renewal (making copies) and differentiation, which lead to the cells that make up our organ and tissue systems.

Completing this activity will assist you in mastering Module Level Outcome 1.

First:

1.Review

oUnderstanding Stem Cells [PDF, file size 974 KB] from the National Academies

oStem Cell Facts (Links to an external site.)Links to an external site. [PDF, file size 360.11 KB] from the International Society for Stem Cell Research

2.View

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oWhat are stem cells? (Links to an external site.)Links to an external site. [Video, 04:10 mins] – Craig A. Kohn

Next, submit the following:

·Download a copy of the therapeutic value of stem cells worksheet[doc, file size 44.5 KB] in a Word document format, complete all of the questions, and then save and submit it.

You are also encouraged to do your own research through our library on the topic. Do not forget to include in-text citations and complete APA style references for all sources. The Excelsior Library Citation Tip Sheets and Resources (Links to an external site.)Links to an external site. will be a helpful guide. You may also wish to use a citation generator – you just insert the information, and it creates the citation in the format you indicate (MLA or APA, for example). Here are 3 citation generators to choose from:

1.Citation Machine (Links to an external site.)Links to an external site.

2.Bibme (Links to an external site.)Links to an external site.

3.EasyBib (Links to an external site.)Links to an external site.

Compose your work in a .doc or .docx file type using a word processor (such as Microsoft Word, etc.) and save it frequently to your computer. For those assignments that are not written essays and require uploading images or PowerPoint slides, please follow uploading guidelines provided by your instructor.

Check your work and correct any spelling or grammatical errors. When you are ready to submit your work, click “Upload Submission.” Enter the submission title and then click on “Select a file to upload.” Browse your computer, and select your file. Click “Open” and verify the correct file name has appeared next to Submission File. Click on “Continue.” Confirm submission is correct and then click on “Accept Submission & Save.”

CULTURAL CONSIDERATIONS IN MENTAL HEALTH NURSING

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Submit an evidence-based practice paper about cultural competency in mental health nursing. An evidence-based practice paper allows you to explore best practice and help improve client outcomes on a psychiatric unit. Your paper should describe how you, as a nurse, will include – or have included – cultural awareness in a client diagnosed with a mental illness. The person you describe could be someone in your clinical setting, someone you have worked with in the past, or a theoretical client.

Remember that culture can also include gender equality, sexual orientation, and other cultures besides race and religion – including cultures unique to one particular family. Your paper should be at least 3 pages (double-spaced, not including the title or reference pages) in APA Format and include:

  • Assessment: Discuss what you would assess in regard to a client’s culture. For example, are there specific dietary requirements? Are schedule changes necessary to avoid conflicts with religious practices? Who is the spokesperson for the family? What would you assess?
  • Diagnosis: List any mental health nursing diagnoses this person has or may be at risk for. Include at least one cultural diagnosis.

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  • Planning: What planning needs to be done to ensure the cultural and emotional safety of the client?
  • Implementation: What are interventions that would ensure the safety of your client in regard to culture? Include at least two interventions. For example, if your client has religious beliefs that affect the ability to take medications, what interventions would you create to ensure the client’s safety? What can you do to make sure the client’s cultural needs are met?
  • Evaluation: How will you evaluate whether your implementation was effective? Make sure the parameters are objective and measurable.
  • In your summary, discuss whether any completed interventions were successful. What could be done differently in the future? If the interventions have not yet been carried out, you might discuss some institutional changes that could be made to ensure cultural safety for all clients in that setting.

Your paper should utilize proper APA guidelines and include at least three scholarly sources to support your paper. A scholarly source is a source that has been peer reviewed and has appropriate authors that are credentialed

Medication Errors

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 Write a 4-6 page analysis of a current problem or issue in health care, including a proposed solution and possible ethical implications. 

  1. Describe the health care problem or issue you selected. Medication errors.
  2. Identify possible causes for the problem or issue.
  3. Use scholarly information to explain the health care problem or issue.
    • Identify at least three scholarly or academic peer-reviewed journal articles about the topic.
      • You may use articles you found while working on Assessment 2 or you may search an online library for scholarly articles.
      • You may find the applicable Undergraduate Library Research Guide helpful in your search.
    • Assess the credibility of the information sources.
    • Assess the relevance of the information sources.

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  4. Analyze the problem or issue.

    • Describe the setting or context for the problems or issues.
    • Describe why the problem or issue is important to you.
    • Identify groups of people affected by the problem or issue.
  5. Discuss potential solutions for the problem or issue.
    • Compare your opinion with other opinions you find in sources from the Capella Library.
    • Provide the pros and cons for one of the solutions you are proposing.
  6. Analyze the ethical implications if the potential solution (the one for which you provide pros and cons) were to be implemented.
    • Discuss the pros and cons of implementing the proposed solution from an ethical principle point of view.
    • Provide examples from the literature to support the points you are making.
  7. Describe what would be necessary to implement the proposed solution.

Attached is an example paper of a proficient rating for this assignment.

  •  

ORGANIZATIONAL DIVERSITY

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Write a 3–5 page executive summary that examines an organization’s diversity policies and practices.

Becoming a nursing leader requires a good deal of thought, consideration, and evaluation of the qualities you believe are essential for a nurse to effectively lead in the delivery of health care.

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

· Competency 2: Apply systems theory and systems thinking to facilitate health care delivery and patient outcomes. 

(IMPORTANT) –Analyze the impact of a diverse nursing workforce on patient outcomes.

· Competency 3: Analyze the role of multiculturalism and diversity in organizational and systems structure and leadership. 

(IMPORTANT)-Analyze how a health care organization integrates diversity and multiculturalism into its practices.

(IMPORTANT)-Analyze current recruitment and retention policies to identify gaps between best practices and current policies.

· Competency 4: Evaluate how power relates to health care organizational structure, behavior, and leadership. 

(IMPORTANT) -Recommend evidence-based changes to the organizational structure and systems leadership that empower a diverse workforce.

· Competency 5: Communicate in a manner that is consistent with the expectations of a nursing professional. 

(IMPORTANT) -Write content clearly and logically, with correct use of grammar, punctuation, mechanics, and current APA style.

Assessment Instructions 

Preparation

To prepare for this assessment, use the Capella library and the Internet to study the impact of health system’s power structure on nursing, leadership, diversity related to empowerment in nursing and patient outcomes, and recruitment of a diverse workforce. You may also wish to look for examples of an executive summary on the Internet.

· Identify a type of health care facility and examine the Web site and available public information to review the organization of the nursing department, nursing recruitment, and any information about the diversity of the system’s workforce and leadership.

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o You may use the health care setting in which you currently work or have worked in the past.

o Describe the type of organization and region. Example: a major Midwestern teaching hospital or a rehabilitation hospital on the East Coast. 

o Do not report the name of the facility.

Deliverable: Executive Summary of Organizational Diversity

Read the following scenario:

Scenario:

The city in which you work has undergone a significant population shift within the last 10 years, due to increased employment, education opportunities, and an influx of immigrants and refugees. To put the population shift in perspective, the local school district enrollment report states that nearly 100 languages are spoken in the schools, up from 32 languages in the last census. Senior leadership has asked you to examine all types of multiculturalism and diversity within your health care organization.

To do this, you will need to use a systems perspective to examine the relationship between a diverse workforce and patient outcomes; identify gaps between best practices and the organization’s diversity policies, and make a recommendation for organizational change.

In the executive summary:

· Analyze the impact of a diverse workforce on patient outcomes. 

o In what ways or situations might multiculturalism and diversity impact health care delivery or patient outcomes?

o How is diversity defined in the organization?

· Analyze how the health care system integrates diversity and multiculturalism into its practices. 

o Is the makeup of the organization’s leadership representative of the patient and employee populations? Is this important? What would you change?

o Explain how multiculturalism and diversity can impact health care delivery or patient outcomes.

· Analyze current recruitment and retention policies to identify gaps between best practices and current policies.

· Assess the level of integration and importance of multiculturalism and diversity in a health care organization. 

o Are all types of diversity recognized and included?

o Provide support for your position by including 2 or 3 examples of the integration of multiculturalism and diversity into the organization.

· Recommend evidence-based changes to the organizational structure and systems leadership that empower a diverse workforce. 

o What changes would you champion as a health care leader to make the system more responsive to patients and the organization’s workforce?

Make your document easy to scan for readers by:

· Using subheadings to organize content.

· Using bullet points and phrases for main points, in addition to short, succinct paragraphs.

· Including a visual, such as a graph, table, or chart.

Additional Requirements

· Written communication: Written communication should be free of errors that distract from the overall message.

· APA formatting: Resources and in-text citations should be formatted according to current APA style and formatting.

· Font and font size: Times New Roman, 12 point, double-spaced.

· Length: Summary report should be 3–5 pages.

· Number of resources: Use a minimum of three peer-reviewed resources.