Human Resources and Staffing Crisis at Blumberg’s Nursing Home

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Human Resources and Staffing Crisis at Blumberg’s Nursing Home

Long-Term Care Management

Assignment 2: Human Resources and Staffing Crisis at Blumberg’s Nursing Home

Blumberg’s Nursing Home (BNH) is a 100-bed Medicare and Medicaid certified facility in suburban Philadelphia, PA. The administrator recently terminated the facility’s Director of Nursing (DON), receptionist, and dietary aid for inappropriate conduct. They had all been involved in purchasing and using illegal substances on facility grounds. Facility staff, as well as many of the more lucid residents, have found out about the incident.

The charge nurse has been appointed interim DON. The human resource manager has sent a memo to all staff informing them of a mandatory staff meeting to discuss BNH’s code of ethics and to provide additional training on workplace culture. Because federal law requires that there be at least one (1) registered nurse on duty for a minimum of eight (8) hours a day, seven (7) days a week, and that the DON must be a registered nurse (RN) – which the interim DON is not – BNH is out of compliance.

Write a four to six (4-6) page paper in which you: (Cover and Reference Pages Not Included)

  • Assess the immediate staffing needs at BNH. Prioritize the order in which BNH should fill the main unstaffed position(s). Justify your selection(s).
  • Considering the reason behind the termination of the employees, formulate a human resources policy that addresses inappropriate conduct in the workplace, the process of reporting inappropriate conduct, and the consequences of violating the policy. Explain your rationale.
  • Per the text, an effective long-term care facility administrator must have both leadership and management skills. Propose at least one (1) way the administrator in this case must demonstrate quality leadership skills, and one (1) way the administrator must demonstrate quality management skills in the aftermath of this crisis so as to improve and maintain staff and resident morale.
  • Recommend a strategy for BNH to use the Quality Indicator Survey to improve administrative practices and ensure future compliance at the facility. Justify your recommendation.
  • Use at least three (3) quality academic resources. Note: Wikipedia and other similar websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

  • Differentiate the administrative functions of long-term care practices from those of other healthcare administrative services.
  • Identify the factors that have led to the current realities of long-term care in the United States.
  • Assess the various stakeholder groups of long-term care along with the nature of the relationship(s).
  • Recommend how a company can use the Quality Indicator Survey to improve administrative practices.
  • Use technology and information resources to research issues in long-term care management.
  • Write clearly and concisely about long-term care management using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills.

Assignment 2: Human Resources and Staffing Crisis at Blumberg’s Nursing Home
Criteria Unacceptable

Below 70% F

 Fair

70-79% C

 Proficient

80-89% B

 Exemplary

90-100% A
1. Assess the immediate staffing needs at BNH. Prioritize the order in which BNH should fill the main unstaffed position(s). Justify your selection(s).

Weight: 20%

 Did not submit or incompletely assessed the immediate staffing needs at BNH. Did not submit or incompletely prioritized the order in which BNH should fill the main unstaffed position(s). Did not submit or incompletely justified your selection(s). Partially assessed the immediate staffing needs at BNH. Partially prioritized the order in which BNH should fill the main unstaffed position(s). Partially justified your selection(s). Satisfactorily assessed the immediate staffing needs at BNH. Satisfactorily prioritized the order in which BNH should fill the main unstaffed position(s). Satisfactorily justified your selection(s). Thoroughly assessed the immediate staffing needs at BNH. Thoroughly prioritized the order in which BNH should fill the main unstaffed position(s). Thoroughly justified your selection(s).
2. Formulate a human resources policy that addresses inappropriate conduct in the workplace, the process of reporting inappropriate conduct, and the consequences of violating the policy. Explain your rationale.
Weight: 20%		 Did not submit or incompletely formulated a human resources policy that addresses inappropriate conduct in the workplace, the process of reporting inappropriate conduct, and the consequences of violating the policy. Did not submit or incompletely explained your rationale. Partially formulated a human resources policy that addresses inappropriate conduct in the workplace, the process of reporting inappropriate conduct, and the consequences of violating the policy. Partially explained your rationale. Satisfactorily formulated a human resources policy that addresses inappropriate conduct in the workplace, the process of reporting inappropriate conduct, and the consequences of violating the policy. Satisfactorily explained your rationale. Thoroughly formulated a human resources policy that addresses inappropriate conduct in the workplace, the process of reporting inappropriate conduct, and the consequences of violating the policy. Thoroughly explained your rationale.
3. Propose at least one (1) way the administrator in this case must demonstrate quality leadership skills, and one (1) way the administrator must demonstrate quality management skills in the aftermath of this crisis so as to improve and maintain staff and resident morale.

Weight: 20%

 Did not submit or incompletely proposed at least one (1) way the administrator in this case must demonstrate quality leadership skills, and one (1) way the administrator must demonstrate quality management skills in the aftermath of this crisis so as to improve and maintain staff and resident morale. Partially at least one (1) way the administrator in this case must demonstrate quality leadership skills, and one (1) way the administrator must demonstrate quality management skills in the aftermath of this crisis so as to improve and maintain staff and resident morale. Satisfactorily at least one (1) way the administrator in this case must demonstrate quality leadership skills, and one (1) way the administrator must demonstrate quality management skills in the aftermath of this crisis so as to improve and maintain staff and resident morale. Thoroughly at least one (1) way the administrator in this case must demonstrate quality leadership skills, and one (1) way the administrator must demonstrate quality management skills in the aftermath of this crisis so as to improve and maintain staff and resident morale.
4. Recommend a strategy for BNH to use the Quality Indicator Survey to improve administrative practices and ensure future compliance at the facility. Justify your recommendation.

Weight: 20%

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 Did not submit or incompletely recommended a strategy for BNH to use the Quality Indicator Survey to improve administrative practices and ensure future compliance at the facility. Did not submit or incompletely justified your recommendation. Partially recommended a strategy for BNH to use the Quality Indicator Survey to improve administrative practices and ensure future compliance at the facility. Partially justified your recommendation. Satisfactorily recommended a strategy for BNH to use the Quality Indicator Survey to improve administrative practices and ensure future compliance at the facility. Satisfactorily justified your recommendation. Thoroughly recommended a strategy for BNH to use the Quality Indicator Survey to improve administrative practices and ensure future compliance at the facility. Thoroughly justified your recommendation.
5. 3 references

Weight: 10%

 No references provided Does not meet the required number of references; some or all references poor quality choices. Meets number of required references; all references high quality choices. Exceeds number of required references; all references high quality choices.
6. Clarity, writing mechanics, and formatting requirements

Weight: 10%

 More than 6 errors present 5-6 errors present 3-4 errors present 0-2 errors present

HCM 481 SCU Global Diabetes Education Program in CalvertHealth Center

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HCM 481 SCU Global Diabetes Education Program in CalvertHealth Center

For this project, you are to assess an existing service line or program (such as a diabetes management program, comprehensive oncology center, etc.) for a real healthcare organization (you may select a hospital, large medical group, nursing home, or an ambulatory care facility) in your community. For the purpose of the assignment, assume that you are the Director of Strategic Planning for this organization and the CEO has assigned you the responsibility for assessing where the program is in its life cycle, and whether the organization should expand the program, continue the current strategy and maintain the program as is, or close the program. The summary of your assessment will be presented to the Board of Directors.

Your presentation should be organized according to the following structure and must contain the following elements:

  • Introduction:
    • A brief description of the current program.
    • Alignment with the organization’s mission, vision and goals that support the project.
  • Assessment: An evaluation of various factors that affect the feasibility and project development.
    • Where the program is in its life cycle.
    • Whether the organization should expand the program, continue the current strategy and maintain the program as is, or close the program.
    • Justification via a robust assessment of the internal and external environment, using at least 2 tools discussed in our course; such as SWOT+PEST, Five Forces, BCG, etc.
    • Consideration of organizational restrictions and constraints, mission, vision, values, capabilities, strengths and weaknesses.
    • Relevant organizational issues and context, and multiple perspectives and dimensions are considered.
    • Consideration of relevant market forces.
  • Action Plan: Provide a summary of your recommendations and strategies for implementation.
    • Realistic strategies and tactics identified with sufficient detail for either growth, maintenance, or closure of the program.
    • Articulates the who, what, when, where and why.
  • Program Evaluation: A brief discussion of how you will evaluate and benchmark the project, post-implementation.
    • Specifies measures that would be tracked and trended post-implementation to ensure the action was effective and efficient.

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    • Relevant organizational issues and context, and multiple perspectives and dimensions are considered.
  • Conclusion: This summary should pull together your assessment and recommendations and leave the audience with a clear sense of what can be done.

The presentation must meet the following requirements:

  • 10-15 slides in length (excluding title and reference slides).
  • Be submitted as a PowerPoint file
  • Each slide must provide detailed speakers notes – a minimum of 75 words. Notes must draw from and cite relevant reference materials.
  • Presentations must adhere to academic integrity standards; limited use of direct quotes, proper paraphrasing, citing sources, etc.
  • Format citations and reference list according to the APA style
  • Include at least 10 current references from the peer-reviewed articles.

Narrowing your Topic

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Respond to the following questions, and if it’s relevant, include your own personal experience:Statement: The most common major error that a speaker can make is to attempt to cover a topic that is too broad in scope.Imagine that you are preparing to speak to a group of high school students with the purpose of motivating the students to vote. Your topic for this speech is “Teens, Politics, and Social Media.”List the steps that you would take to narrow your topic.

Importance of Audience Analysis

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Read and analyze the case study below.Case study: You are preparing a persuasive speech. The goal of your speech is to convince an audience of the value of allowing employees to work from home at least one day per week.Audience analysis before the speech: As you are starting to prepare your speech, you decide to send a survey to the audience members to determine some information about them. Eighty percent of the audience members respond to your survey. Your compilation of the responses to the survey questions are indicated in the following table:Question% of Respondents Who Answered Yes% of Respondents Who Answered NoDo you live more than 10 miles from your workplace?70%30%Does the majority of the type of work that you do involve working on tasks that could be done from virtually any location?50%50%Is your work performance judged primarily on tasks you perform versus managing others?80%20%Do you believe conserving energy is an initiative that you should try to support?70%30%Does your work environment contain more potential distractions than your home environment?40%60%Audience analysis during the speech: While you are delivering your speech, you pay attention to the nonverbal signals the audience members provide. The following table summarizes the audience member behaviors that you notice:Your StatementAudience BehaviorAllowing workers to telecommute at least one day a week can lead to increased employee productivity.One audience member crossed their arms and looked at the clock on the wall.Telecommuting saves gasoline and helps reduce traffic and air pollution.A few audience members maintain eye contact with you and nod.Allowing employees to telecommute potentially allows employers to reduce their real estate footprint.About half the audience members look confused.Setting up a home office and adhering to a normal work schedule is one way to be productive when working from home.Most audience members look interested, and a few sit up straight and have questioning expressions.Audience analysis after the speech: After you finish your speech, you go into the lobby where refreshments are being served. As you wait in line, one of the audience members approaches you and says:”I enjoyed your speech. There are a few points that you made that I am not sure I agree with, but overall I can see some potential value in allowing employees to telecommute one day per week. Can you recommend any sources where I might be able to find data to show to some other managers at my company that support your claim that allowing workers to telecommute can lead to increased productivity?”Step 2 Answer the questions.Copy the following three sets of questions about the case study and paste them into a document, then address the following:BeforeWhich survey question and corresponding results provide the most evidence of audience support for your goal prior to the audience members hearing your speech? Justify your answer.Which question and corresponding results provide the most evidence that it might be difficult to achieve the goal for your speech? Justify your answer.What would you do during the speech preparation phase to maximize the likelihood of convincing this audience that your position is valid? Provide some specific steps you would take to prepare your speech to meet the needs of the audience based on the survey results.DuringWhich audience behaviors during the speech seem to indicate support for the statements you made? What could you do during your speech delivery to capitalize on the apparent support?Which audience behaviors during the speech seem to indicate opposition to the statements that you made? Describe what you would do during your speech delivery to try to overcome the apparent opposition.Do any of the listed audience behaviors imply anything other than support or opposition? If so, which behaviors? What would you do during your speech delivery to respond to this behavior or these behaviors?AfterAssume you are going to deliver the same speech to a different audience the following week. Based on the verbal feedback you receive after the speech from the audience member, what steps would you take to improve the speech for your next delivery?If none of the audience members approach you after the speech, what would you do? Why is it important to get feedback from audience members after you deliver a speech?

Developing Purpose and Thesis Statements

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Step 1 Consider the scenario.Imagine that you need to submit a proposal for an informative speech about one topic of your choice. If your proposal is accepted, you will have 30 minutes to present your speeches.Step 2 Choose a topic and create a title for your speech based on the chosen topic.Step 3 State the general purpose for this topic.Step 4 State the specific purposes for the topic.Step 5 Write the thesis statement.Step 6 Identify and generate a minimum of three (3) main points you will discuss in the speech.Step 7:  Generate a question that would reflect the audience’s concern about your topic.Step 8:  Enter the thesis statement, question, and main points into a Word document using the format in the example shown here:ExampleThesis Statement: The government should (or should not) provide health insurance coverage to all citizens.Question: Why should the government provide health insurance coverage to all citizens?Main Points:Health care is prohibitively expensive for citizens without health insurance.The first question you are asked when you call most doctors’ offices in the United States is, “What type of insurance do you have?”People without health insurance may be unable to get the health care they need.

Db 10

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Box 10-5 db question All plans in the state exchanges must offer the following benefits:Ambulatory patient servicesEmergency servicesHospitalizationMaternity and newborn careMental health services and substance use disorder services, including behavioral health treatmentPrescription drugsRehabilitative and habilitative services and devices (rehabilitative therapies improve, maintain, or prevent deterioration of functions that have been acquired [e.g., after an adult has surgery], whereas habilitative therapies are provided to achieve functions and skills never acquired [e.g., as with a developmentally disabled child])Laboratory servicesPrevention and wellness services and chronic disease management servicesPediatric services, including vision and dental services

C-Diff

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C-DiffYou are caring for a patient with C.diff as part of your workload assignment. Discuss what C.diff is and how it is transmitted (how you can get it)?What actions will you take as a nurse to protect yourself and the other patients on the unit when taking care of your patient?You should include a minimum of 3 scholarly references. Include a title page, in-text citations, and a reference page in APA format. Formal academic assignments should be written in the perspective of “the nurse” and not in a first or second person point of view unless specified.

Rapid Critical Appraisal for reviewing articles.

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The purpose of this is to determine the validity of a study (article) for supporting use for your capstone project.  The better the articles you choose for your literature review, the stronger your evidence for your clinical practice will be.

What is the difference between service-based and population-based applications for information systems in public health organizations

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What is the difference between service-based and population-based applications for information systems in public health organizations? Present an example of each application and justify your rationale. .

week 5 Health Organization Case Study

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Research a health care organization or a network that spans several states within the U.S. (Example: United Healthcare, Vanguard, Banner Healthcare, etc.).Harvard Business Review Online and Hoover’s Company Records, found in the GCU Library, are useful sources. You may also find pertinent information on your organization’s webpage.Review “Singapore Airlines Case Study.”Prepare a 1,000-1250-word paper that focuses on the organization or network you have selected.Your essay should assess the readiness of the health care organization or network in addressing the health care needs of citizens in the next decade, and include a strategic plan that addresses issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction. Provide a comparison to the health care organization or network and the Singapore Airlines. Include any cultural issues that may influence the practices listed above.Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.You are required to submit this assignment toLopesWrite.Rubric1. Case study assesses the readiness of the health care organization or network in addressing the health care needs of citizens in the next decade is offered in detail, while demonstrating higher level thinking by incorporating prior learning or reflective thought. 30%2. Case study including a strategic plan that addresses issues pertaining to network growth; is offered in detail, while demonstrating higher level thinking by incorporating prior learning or reflective thought. 10%3. Case study including a strategic plan that addresses issues pertaining to nurse staffing is offered in detail, while demonstrating higher level thinking by incorporating prior learning or reflective thought. 10%4. Case study including a strategic plan that addresses issues pertaining to resource management is offered in detail, while demonstrating higher level thinking by incorporating prior learning or reflective thought. 10%5. Case study including a strategic plan that addresses issues pertaining to patient satisfaction is offered in detail, while demonstrating higher level thinking by incorporating prior learning or reflective thought. 10%6. A detailed and clear discussion is presented comparing a health care organization or network and Singapore Airlines. 5%7. Cultural issues influencing proposed practices are thoroughly discussed. Detailed information and support is provided to establish how these influence the proposed practices. 5%8. Thesis and/or main claim are comprehensive; contained within the thesis is the essence of the paper. Thesis statement makes the purpose of the paper clear. 5%9. There is a sophisticated construction of paragraphs and transitions. Ideas progress and relate to each other. Paragraph and transition construction guide the reader. Paragraph structure is seamless. 5%10. Writer is clearly in command of standard, written, academic English. 5%11. All format elements are correct. 2%12. In-text citations and a reference page are complete. The documentation of cited sources is free of error. 3%