Business Plan Part 2: Action Plan, health & medical homework help
Business Plan Part 2: Action Plan, health & medical homework help
6- Class Book and Electronic Resources Class Book Being Used: Read Chapter 9 of Moseley III, G. B. (2017). Managing Health Care Business Strategy. Jones & Bartlett Learning. https://books.google.de/books?hl=en&lr=&id=qrCgDgAAQBAJ&oi=fnd&pg=PP1&dq=Managing+Health+ Care+Business+Strategy&ots=eIWsNzY2vB&sig=IMvVTZ2n3aLw1vXn3iGGPE6szY#v=onepage&q=Managing%20Health%20Care%20Business%20Strategy&f=false Electronic Resource: Stakeholder Analysis – Winning Support for Your Projects Read “Stakeholder Analysis – Winning Support for Your Projects,” located on the Mind Tools website. In addition, view the video “Stakeholder Analysis Video: Stakeholder Management and Power Interest Grid Example” that accompanies the article. https://www.mindtools.com/pages/article/newPPM_07.htm Additional Material: Business Plan Review the “Business Plan” resource for guidance in completing the topic assignment. Running head: BUSINESS PLAN PART ONE Special Aid Center Student Name University Name Date 1 BUSINESS PLAN PART ONE 2 Special Aid Center The Special Aid Center (SAC) is a well-established health care facility. There is a wide variety of services that are offered at the facility. Due to this variety, the facility has employed many employees. The facility faces many challenges which it fights to deal with in the competitive health care service provision industry. A Strength, Weaknesses, Opportunities, and Threats (SWOT) analysis could come in handy towards the determination on what the facility may face. With the findings of the facility’s SWOT analysis, it is possible to formulate strategic goals which if accomplished the facility will have improved on the weak areas. Strengths The SWOT analysis yielded the following results. Firstly, as far as the strengths are concerned, it was discovered that SAC has employed a substantial number of employees; this enables it to provide good health care services. It also boasts of employing health practitioners that are highly educated. There are several consultants that work at the facility on a permanent basis. This has enabled the facility to offer specialized health care services to patients diagnosed with or seeking a diagnosis on critical and uncommon illnesses. The service delivery at the facility is patient focused. With this method of service delivery the patient is assured of good and quality services (Mirzaei et al., 2013). The facility also specializes on heart and brain illnesses and also doubles as a referral center. Weaknesses As far as the weaknesses are concerned, it has been determined that there is the unethical use of time at the facility by the staff members. It is noticeable that the staff members are wasting too much time doing non-essential activities and taking personal breaks. It has also been determined that SAC’s competitors are better at time management in the context of the staff BUSINESS PLAN PART ONE 3 members. There is need to improve on the time management skills of the staff members. It is also critical that as system is developed that will help the management to track the employee’s activity and performance. Notably, other companies consider the laxity and poor time management of the staff members to be a major weakness. Opportunities and Threats The SWOT analysis brought to light the opportunities available to the facility which include the ability and capacity to expand and accommodate more specialists. This capacity includes financial capability. Also, as a result of employing highly educated staff health practitioners, the facility is highly regarded by other facilities and considered to be a go to facility when it comes to complicated conditions. Nonetheless, it faces several threats such as remuneration packages. Often, they demand a raise and as a result this continually offers a great level of pressure on its financial sustainability. With continued competition on the services offered, the facility is at threat or running out of ways to stand and remain strategically placed before the client (Moseley, 2017). Also, there is no sustainable financial support for the facility. As such, the specialized health care services provided by the facility are not sustainable for the long term unless the facility secures sustainable finances. Strategic Goal One strategic goal that the organization could adopt is the development of a strategic salaries and remuneration policy. This policy could be developed to deal with the remuneration issues. When staff members are satisfied with their remuneration and they are convinced and well informed of their rightful remuneration, they are likely to function better and be more effective and settled (Mokaya, Musau, Wagoki, & Karanja, 2013). As such, this cannot go unattended. According to Terera and Ngirande (2014), there is a direct relationship between BUSINESS PLAN PART ONE 4 employee satisfaction and job retention as well as performance. Job satisfaction is affected by the employee remuneration. When the employee is given a remuneration package that coincides with their efforts at work, then they get motivated to perform better. BUSINESS PLAN PART ONE 5 SWOT Analysis: Special Aid Center Strengths ➢ ➢ ➢ ➢ ➢ The health care facility has employed a substantial number of employees enabling it to have a good patient to staff member ration that allows for prompt service delivery. It boasts of employing health practitioners that are highly educated. There are several consultants that work at the facility on a permanent basis. This has enabled the facility to offer specialized health care services to patients diagnosed with or seeking a diagnosis on critical and uncommon illnesses. The service delivery at the facility is patient focused. With this kind of service delivery methodology, the patient is assured of good and quality services (Mirzaei et al., 2013). The facility also specializes on heart and brain illnesses. These are areas that are covered by the specialists. It is important to note that most facilities do not offer such specialized services and patients diagnosed with such illnesses have to be referred to other hospital such as Special Aid Center. As such, other facilities consider the Special Aid Center to have this as a major strength. Weaknesses ➢ ➢ ➢ ➢ Opportunities ➢ ➢ The facility has the ability and capacity to expand and accommodate more specialists. This capacity includes financial capability. As a result of employing highly educated staff health practitioners, the facility is highly regarded by other facilities and considered to be ago to facility when it comes to complicated conditions. The identified areas of weaknesses include the unethical use of time at the facility by the staff members. It is noticeable that the staff members are wasting too much time doing non-essential activities and taking personal breaks. Competitors are better at time management in the context of the staff members. There is need to improve on the time management skills of the staff members. It is also critical that as system is developed that will help the management to track the employee’s activity and performance. Other companies consider the laxity and poor time management of the staff members to be a major weakness. Threats ➢ ➢ ➢ ➢ With the attitude that it has the best brains in the medical fraternity the staff members at the facility are often found to be on edge regarding their remuneration packages. Often, they demand a raise and as a result this continually offers a great level of pressure on its financial sustainability. With continues competition on the services offered, the facility is at threat or running out of ways to stand and remain strategically placed before the client (Moseley, 2017). There is no sustainable financial support for the facility. The specialized health care services provided by the facility are not sustainable for the long term unless the facility secures sustainable finances. BUSINESS PLAN PART ONE 6 References Mirzaei, M., Aspin, C., Essue, B., Jeon, Y. H., Dugdale, P., Usherwood, T., & Leeder, S. (2013). A patient-centered approach to health service delivery: improving health outcomes for people with chronic illness. BMC health services research, 13(1), 251. Mokaya, S. O., Musau, J. L., Wagoki, J., & Karanja, K. (2013). Effects of organizational work conditions on employee job satisfaction in the hotel industry in Kenya. International Journal of Arts and Commerce, 2(2), 79-90. Moseley, G., III. (2009). Managing health care business strategy. Sudbury, MA: Jones and Bartlett Publishers. ISBN-13: 9780763734169 Terera, S. R., & Ngirande, H. (2014). The impact of rewards on job satisfaction and employee retention. Mediterranean Journal of Social Sciences, 5(1), 481. Business Plan Strategic planning within organizations provides a plethora of benefits to the organization, including meeting goals specified in the plan and contributing to the long-term success of an organization. Corporate-level strategy is informed through an organization’s mission and vision statement. Portfolio management is driven by the mission, vision, and corporate-level strategy, and implemented at the Strategic Business Unit level. SBU-level strategies seek to develop resources and competencies. SBU’s also have mission and vision statements to set the strategic direction of the entire unit. The strategic direction of the SBU is related to corporate-level strategy. The functional area may include the following, but possibly on a smaller scale: clinical operations (for example, within this area you could have radiology), marketing and promotion, human resources, information and clinical technologies, and finance department. Within the SBUs, these functional areas also have strategies. Search for a strategic plan in a health care organization. After reviewing the strategic plan, select a business function or department within the selected health care organization to develop a business plan. The goal of the business plan is to help the organization implement the organizational mission and vision through setting a specific, measurable goal. Alignment between the organizational strategic plan and a business plan is key to successful implementation. The purpose of any department is to achieve the organizational mission and carry out various strategic initiatives that meet the mission and vision. In other words, the business plan intends to make the organization better in the specific direction the company wants to move in. For this assignment, select either your own health care organization or one you know enough about to complete a business plan. The same health care organization will be used for the entire Business Plan assignment, including the following parts: • • • • • Part 1: SWOT Analysis – Topic 4 Part 2: Action Plan – Topic 6 Part 3: Stakeholder Analysis and Communication Plan – Topic 6 Peer Review – Topic 7 Part 4: Revision and Final Submission – Topic 8 Create a business plan of 1,500-2,000 words, excluding title page, abstract, and appendices according to the instructions provided below for each part. Part 1: SWOT Analysis A SWOT analysis is part of strategy formulation that leads to goal setting and then progresses to the development of a business plan. Complete a SWOT analysis using the “SWOT Analysis” template. Using the SWOT analysis results, develop at least one strategic goal. Submit both the completed SWOT analysis document and the strategic goal. Be sure to cite two or three sources. While APA format is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center. Part 2: Action Plan Address the following items: 1. Brief description of the project (must have instructor approval). 2. History or rationale (including industry trend data as appropriate). 3. Market analysis (including competition). 4. Goals and outcomes (relationship to strategic focus). 5. Structure (including alliances, contractual relationships, etc.). 6. Financial data overview: Include a summary of what financial data you examined or would examine. For each financial statement, describe the specific factors that informed you (net revenue, profit loss, balance sheet major). 7. Personnel/Staffing (including provider relationships as appropriate). 8. Implementation schedule: Develop an implementation schedule that identifies the resources and competences in your department and describe how they are matched to the strategic initiative. Identify how your action plan aligns to the organization’s strategic initiatives. While APA format is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center. Part 3: Stakeholder Analysis and Communication Plan 2 Complete a stakeholder analysis to identify and prioritize the various stakeholders. Refer to the “Stakeholder Analysis – Winning Support for Your Projects,” resource (located on the Mind Tools website) and complete all steps. Include a communication plan for disseminating your action plan for all of the stakeholders. Which strategies do you plan to utilize and why? Your plan should demonstrate how you plan to use various types of communication channels to implement the plan. In addition, explain how the communication plan addresses what you are hoping to achieve with your strategic goal. While APA format is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center. Peer Review The instructor will send you the first draft of another student’s Business Plan assignment through the classroom e-mail system. Use the feedback on your draft papers provided by your instructor to revise and complete your final change proposal for your Business Plan. The instructor will assign each student a Business Plan draft of a peer to critique. Review the draft Business Plan assigned to you. Critique the draft by analyzing the content and providing extensive comments evaluating scholarly discourse (grammar, theme development, transition, clarity, and appropriateness of content). Communicate your feedback in an encouraging, professional manner. All edits should be made on the actual document. APA format is not required, but solid academic writing is expected. You are not required to submit this assignment to Turnitin. Submit a copy of your peer-reviewed paper to the instructor and your classmate using the Individual Forum. Part 4: Revision and Final Submission Revise your final comprehensive Business Plan to include improvements as a result of developing a deeper understanding of the concepts and strategies, as well as peer review and instructor feedback. 3 While APA format is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center. 4 Business Plan Strategic planning within organizations provides a plethora of benefits to the organization, including meeting goals specified in the plan and contributing to the long-term success of an organization. Corporate-level strategy is informed through an organization’s mission and vision statement. Portfolio management is driven by the mission, vision, and corporate-level strategy, and implemented at the Strategic Business Unit level. SBU-level strategies seek to develop resources and competencies. SBU’s also have mission and vision statements to set the strategic direction of the entire unit. The strategic direction of the SBU is related to corporate-level strategy. The functional area may include the following, but possibly on a smaller scale: clinical operations (for example, within this area you could have radiology), marketing and promotion, human resources, information and clinical technologies, and finance department. Within the SBUs, these functional areas also have strategies. Search for a strategic plan in a health care organization. After reviewing the strategic plan, select a business function or department within the selected health care organization to develop a business plan. The goal of the business plan is to help the organization implement the organizational mission and vision through setting a specific, measurable goal. Alignment between the organizational strategic plan and a business plan is key to successful implementation. The purpose of any department is to achieve the organizational mission and carry out various strategic initiatives that meet the mission and vision. In other words, the business plan intends to make the organization better in the specific direction the company wants to move in. For this assignment, select either your own health care organization or one you know enough about to complete a business plan. The same health care organization will be used for the entire Business Plan assignment, including the following parts: • • • • • Part 1: SWOT Analysis – Topic 4 Part 2: Action Plan – Topic 6 Part 3: Stakeholder Analysis and Communication Plan – Topic 6 Peer Review – Topic 7 Part 4: Revision and Final Submission – Topic 8 Create a business plan of 1,500-2,000 words, excluding title page, abstract, and appendices according to the instructions provided below for each part. Part 1: SWOT Analysis A SWOT analysis is part of strategy formulation that leads to goal setting and then progresses to the development of a business plan. Complete a SWOT analysis using the “SWOT Analysis” template. Using the SWOT analysis results, develop at least one strategic goal. Submit both the completed SWOT analysis document and the strategic goal. Be sure to cite two or three sources. While APA format is not required for the body of this assignment, solid academic writing is expected, and
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documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center. Part 2: Action Plan Address the following items: 1. Brief description of the project (must have instructor approval). 2. History or rationale (including industry trend data as appropriate). 3. Market analysis (including competition). 4. Goals and outcomes (relationship to strategic focus). 5. Structure (including alliances, contractual relationships, etc.). 6. Financial data overview: Include a summary of what financial data you examined or would examine. For each financial statement, describe the specific factors that informed you (net revenue, profit loss, balance sheet major). 7. Personnel/Staffing (including provider relationships as appropriate). 8. Implementation schedule: Develop an implementation schedule that identifies the resources and competences in your department and describe how they are matched to the strategic initiative. Identify how your action plan aligns to the organization’s strategic initiatives. While APA format is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center. Part 3: Stakeholder Analysis and Communication Plan 2 Complete a stakeholder analysis to identify and prioritize the various stakeholders. Refer to the “Stakeholder Analysis – Winning Support for Your Projects,” resource (located on the Mind Tools website) and complete all steps. Include a communication plan for disseminating your action plan for all of the stakeholders. Which strategies do you plan to utilize and why? Your plan should demonstrate how you plan to use various types of communication channels to implement the plan. In addition, explain how the communication plan addresses what you are hoping to achieve with your strategic goal. While APA format is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center. Peer Review The instructor will send you the first draft of another student’s Business Plan assignment through the classroom e-mail system. Use the feedback on your draft papers provided by your instructor to revise and complete your final change proposal for your Business Plan. The instructor will assign each student a Business Plan draft of a peer to critique. Review the draft Business Plan assigned to you. Critique the draft by analyzing the content and providing extensive comments evaluating scholarly discourse (grammar, theme development, transition, clarity, and appropriateness of content). Communicate your feedback in an encouraging, professional manner. All edits should be made on the actual document. APA format is not required, but solid academic writing is expected. You are not required to submit this assignment to Turnitin. Submit a copy of your peer-reviewed paper to the instructor and your classmate using the Individual Forum. Part 4: Revision and Final Submission Revise your final comprehensive Business Plan to include improvements as a result of developing a deeper understanding of the concepts and strategies, as well as peer review and instructor feedback. 3 While APA format is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center. 4
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