Case study healthcare administration
Case study healthcare administration
1 The Case of Mrs. FLYN The Case of Mrs. FLYN Faisal Alsulaiman HCMN413 2 The Case of Mrs. FLYN Background Statement Transitional health service care entails a wide range of the services and the environment intended to endorse an effective and efficient passage for the patients across different settings and between different healthcare levels. Older adults with complex therapeutic and certain chronic conditions require a higher quality health care services from the health practitioners and family caregivers. The old age patients typically receive health care from many caregivers and regularly move from one health care setting to another. The poor handling of these old high adults from hospital to home is mainly associated with several events, low patient satisfaction with the care, and high rate of the patients being readmission in the hospitals. Several factors facilitate the gap in healthcare during the exercise of serious transition. Some of these factors include; incomplete transfer of information, poor
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communication, lack of adequate education of the family caregivers and the old adults, absence of family members and caregivers to ensure the proper care and limited access to essential services all contribute. The health illiteracy issues and language worsen the situation. Identify the problem Mrs. Flynn’s situation is similar to a typical transition home for hospitalized older adults. Her condition is characterized by a lack of proper healthcare facilitated by the following; Mrs. Flynn does not have a good relationship with her daughters, who could help her to administer her home medication. She is illiterate; therefore, she does not know how to administer the medication properly. She is suffering from high blood pressure, which worsens her condition. She has limited access to the healthcare facilities, and she does not have anyone to contact about 3 The Case of Mrs. FLYN the matter. She does not have anyone to administer care services during her transition (Mary Helen Sweeney-Feld & Reid M Oetjen, 2012). Better communication during Mrs. Flynn transition would have facilitated quick recovery and satisfaction. The connection between the hospital staff would have led to close monitoring of her diet and medication strictly. The home-based care providers that are his son would not have left her without food if she communicated the condition she was incorrect. He could not have even requested for money till she recovered. If she disclosed well with her daughters, they could have provided the best home care for her. The community-based agency could have availed their services to facilitate her healing (Doyle-Brown, M. 2000). Your Role The family caregivers play an essential part in supporting the old adults during the healthcare transition, especially during hospitalization and recharge. In the case of Flynn, little attention was paid to her children caregivers’ different needs during her treatment period. The children could play an essential rule in decision making and arrangements about her hospitalization and discharge plan. The children could ensure quality preparation of their mother to acquire satisfaction in health care (Mary Helen Sweeney-Feld & Reid M Oetjen, 2012). Caregiving by family members is rewarding as the patient feels fully supported and well cared for. Mrs. Flynn’s children could be involved in providing care for their mother, especially when at home. Her daughters could have been informed about the incidence and be requested to join their mother to ensure that she was taking the right medication. The son could have been informed about the situation, and this could have led to his contribution in providing good nutritious food for his ailing mother. Her children could have contributed to mastering her 4 The Case of Mrs. FLYN medication and providing excellent health care once discharged. Her children could have determined when she was going to be entirely removed. Alternatives and Recommended Solutions The evaluations of the community based-agencies and organizations provide resources aimed to better the health care conditions of the older adults. The increased provision for community-based services for curbing the chronic illness is very beneficial, especially in the process of health care transition. The older age needs are addressed by the home-based care models such as home-based hospitalization, and the community-based agency is crucial in facilitating this (Doyle-Brown, M. 2000). The local community agency for seniors could have driven Mrs. Flynn for an appointment and get her delivered meal, but unfortunately, she did not know how to access the agency. The community agency could have taken care for Flynn condition until she recovered. Mrs. Flynn could not afford a good meal, and this worsened her situation. The continuous treatment raised a high medical bill which she was confused on how to settle it. The communitybased agency could have given Flynn transport means back home once discharged from healthcare. Evaluation Poor transition within healthcare, such as poor home-based care can have a devastating effect on the well-being of older adults. For example, serious inadequate medication during the transition period can lead to persistence or worsening of the condition. Mrs. Flynn has administered the medication poor is at risk of readmission in the hospital. 5 The Case of Mrs. FLYN Mrs. Flynn did not take her medication as prescribed by the medical practitioner. The home-based caregiver delayed in visiting Flynn, making her fail to take some drugs. Mrs. Flynn lacked someone to book for her appointment in the healthcare as she had no means to access the local community agency for the elders. Flynn was not in good terms with her daughters a condition which made her situation deteriorate. Her son did not do the shopping for her groceries since she did not give him money. She lacked healthcare literacy to know how to take the drugs correctly; these factors worsened her condition and having a chronic disease. Therefore, Flynn is at risk of readmission to the hospital (Omran, A. R. 2005). 6 The Case of Mrs. FLYN References Doyle-Brown, M., (2000). The transitional phase: the closing journey for patients and family caregivers. American Journal of Hospice and Palliative Medicine®, 17(5), 354-357. Retrieved from https://booksc.xyz/book/40073877/0dccc1 Mary Helen Sweeney-Feld & Reid M Oetjen (2012). Dimensions of long-term care management: an introduction. Omran, A. R. (2005). The epidemiologic transition: a theory of the epidemiology of population change. The Milbank Quarterly, 83(4), 731-757. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2690264/
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