Saudi Electronic University eCommerce Business Presentation

Saudi Electronic University eCommerce Business Presentation

Part 2

  1. Analysis of the Existing Systems

Over the past few years, a few clients who shop on Jumia had whined about the nature of the items they get. There are by all accounts a few varieties in the items particular on their site and the genuine items got by the purchaser. This is clear through a negative survey remark they say on a portion of the items that they purchase. One more is the cost of the items they sell. Clients at times grumble that their item is somewhat costly when contrasted with getting it at an alternate source. Once more, there are times that it requires a more extended investment for a client to get input when they make an impression on them (Jumia) using their web-based entertainment channel. This is generally inferable from a lot of messages they get through the stage. Last but not the least, a significant shortcoming of Jumia is the unfortunate strategies issue. Even though there has been a huge improvement, the organization can’t convey items to many parts of the nations in which they work. Saudi Electronic University eCommerce Business Presentation

One significant danger to Jumia is low confidence in web-based business concerning the purchasers. A few purchasers lately really like to see an item before they purchase or pay for it. Accordingly, purchasers sometimes resort to homegrown stores or organizations to purchase their items from for the explanation of being defrauded or getting an inferior quality item and the other. Despite the organization being recorded on the New York Stock Exchange, its notoriety has endured due to extortion and comparative sorts. Saudi Electronic University eCommerce Business Presentation

The items they offer available to be purchased have been sorted for simple ID. The client has the choice to look for a thing utilizing the inquiry base. On top of this, they continue to refresh their site with the items they have available and make them available for purchase. Jumia gives a correspondence stage on their site and versatile applications for their clients and possible clients to make some genuine memories in direct cooperation which the provisions and Jumia client assistance group. This has helped penetrated a significant prattle; a stream of data in deals. Jumia has thought of easy-to-understand portable applications which are upheld by the Android Operating System (AOS) and the iPhone Operating System (iOS). The constant messenger has additionally helped the organization in its mission to battle fake exercises as clients can report any dubious false or a deceitful movement to them progressively.

  1. System Evaluation

The company is a complete success. As a feature of Jumia’s strategy to build their piece of the pie and make client feels that they are important to them, they have various web-based entertainment stage including Facebook, LinkedIn, Instagram, and Twitter. Jumia has one LinkedIn Account, https://www.linkedin.com/organization/jumia-gathering/and they have been utilizing it to advance their items, have operations, and convey their business activities and news connected with their clients and possible clients. On top of this, clients can hold up any grumblings and complaints to them on the stage. One of the methodologies that Jumia utilizes on their online entertainment stage is the “offer procedure”. The effect of this procedure is the mindfulness that they have made about their business which has helped increment their clients. As a feature of the ways of empowering their items to contact more clients, Jumia advances its Facebook page through Facebook commercials sporadically.

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  1. Suggestions for the Company

Six internet advertising procedures can assist with growing a business. They are, responsive, cutting-edge web architecture which includes a firm guaranteeing that their site is refreshed consistently with regards to content, plan, and responsiveness. A site is a focal point of an organization’s presence trailed by promoting the business around the Web and long-range informal communication destinations, discussions, etc. Once more, the business ought to influence email advertising. Through this, they can keep in contact with their current and likely clients. Likewise, the business ought to set up a blog and regularly update it. The post ought to illuminate, teach and additionally engage peruses while telling them more about the association’s items as well as administrations. One more is site website streamlining which is planned to further develop indexed lists. Website streamlining incorporates both the specialized and the imaginative components expected to further develop rankings, advance catchphrase phrases, drive traffic, and increment mindfulness in web indexes. On top of this, internet searcher advertising is additionally another procedure that B2C organizations can take on. It is a paid publicizing on web indexes and it can assist a firm with becoming noticeable to likely clients. In conclusion, the business ought to run an online entertainment showcasing where they advance and promote their items on the different web-based entertainment stages.

  1. Conclusions

To conclude, an Internet business can assist with working on the existences of Africans through items procurement and furthermore business amazing open doors. Assuming organizations take benefits of web-based entertainment, they can advance their items and contact more clients. Assuming that organizations make their activities entirely adaptable, it will draw in additional clients. Assuming organizations endeavor to keep up with their old clients and observes new clients, it would build their development.

  1. References

Antwi Samuel, Bashir N. Peter, Musonda M. Rodwell, Magoshe M. Don. (2020). Assessment of Jumia’s E-Marketing Plan. Research Gate. DOI: 10.13140/RG.2.2.36241.86880. https://www.researchgate.net/publication/343655159_Assessment_of_Jumia’s_E-Marketing_Plan. Saudi Electronic University eCommerce Business Presentation

Golden Scent’s E-Commerce

Golden Scent’s eCommerce

Golden Scent is a company based in Saudi Arabia and was founded in 2014 by Malik Al-Shehab (CEO) and Ronny Froehlich (managing director). It is the leading company that retails perfume and cosmetics in Saudi Arabia. To be specific, it specializes in quality perfumes that are branded and used in the whole world, cosmetics, hair, and products for skin care. They ship their products to Kuwait, Saudi Arabia, and the United Arab Emirates (UAE). Furthermore, through mobile apps and their website (Goldenscent.com, 2022), they retail approximately perfumes more than 10,000 and over 300 brands of products of beauty. In Saudi, whenever a customer buys a product worth at least 300 Riyal in the country, they are offered free transport. Saudi Electronic University eCommerce Business Presentation

As we discuss Golden Scent’s eCommerce we cannot fail to mention these three points. One, it is popular because of the exclusive offers they provide to its customers. Two, million followers, and three feature is called Augmented reality. Through the feature which is contained in their app, customers can try a significant number of products before purchasing. In addition, it enables one to order different products wherever they are and at any time (Goldenscent.com, 2022).  Due to these advantages, the app has been downloaded by over 3 million people.

  1. Evaluating Golden Scent’s website design based on eight critical factors for having a site design that is successful and evaluating each factor

            For successful eCommerce website design, the following factors should be considered: A legible text, simple graphics, ease of buying the products, a website that is easy to use, detailed information about products, speed of loading, navigation redundancy, and a site that works well with other popular browsers (Li, 2014).

Legible Texts

For a text to be legible, it is recommended that either the text be black and have a white background or a white text with a background that is black. In Golden Scent, a black text on a white background is used and it is easy to read (Li, 2014).

Simple Graphics

            On this company’s website, a white background is used while the beauty products and perfumes are photographed using light of high quality. The graphics are very simple and easy to understand and description is added for explanation purposes (Li, 2014).

Ease of Buying the Products

In most cases, for a site to be easy to buy a product, a maximum of two clicks should be used. In Golden Scent, you click just below the product were written “add+” then add to cart, and then the next steps are very simple to follow (Li, 2014).

Ease of Using the Website

This website is very easy in using because there is a search bar on top where a customer can type what they want and it appears immediately instead of going left to right and top to bottom searching for the products they want (Li, 2014).

An Informational Website

Goldenscent.com is informational since when customers want a certain product but they do not know its exact name, they can go to the top and choose the category it belongs then follow the process until they get the exact product and order (Li, 2014).

Loading Speed (Functionality)

This company’s site loads fast since whenever a person types goldenscent.com into a browser like chrome within a second they are directed and the products on the site are loaded fast also (Li, 2014).

Navigation Redundancy

            Navigating over the web to get a new product is simple on this website. You just go to the top and click new and exclusive then you are taken to the page with actual products (Li, 2014).

The functionality of Other Browsers

This website works conveniently with other browsers that are popular like chrome and others.

What can be improved in the design of this website to make it more successful?

In the section “about us”, they should include the specific types of products they deal with. Secondly, they should add other methods used internationally for the payment of their products like Paypal and Payoneer. Thirdly, there should be regular updates, especially on the most current products (Li, 2019).

  1. Explanation of Various Types of Software Used in Golden Scent

First, Customer Relationship Management (CRM) software is used for understanding the company’s relationship with its customers and boosting its growth through the analysis of how they interact with them (Kordov & Eminov, 2018).

Secondly, time tracking software is used by this company in knowing the time a product takes from its stores to the customers. In addition, they use it to ensure that they deliver it to the customer at the time they had informed them. It is the one that is used in ensuring that time is managed well in a company (Kordov & Eminov, 2018).

Thirdly, data consolidation software is used for the consolidation of databases for products and prices. This software enables firms in breaking any barrier related to the information so that their data may be easily accessible. Whenever data is consolidated, data can be controlled well (Kordov & Eminov, 2018).

Fourthly, communication software is used for ensuring internal and external effectiveness and efficiency in communication. Through this software, the customer care for the company can communicate with their customers effectively in case they have questions or there is information they want. This eventually results in the company’s efficiency (Kordov & Eminov, 2018).

Fifthly, payment transactions software is also used in the company where it focuses on checking whether the customer has paid for the products they ordered. Furthermore, it can be used in paying their employees (Kordov & Eminov, 2018).

Sixthly, accounting software that combines tax, payroll, and bookkeeping software. Payroll one ensures that there is efficiency in the payment of salaries, bonuses, pay slips processing, and other transactions related to these. On the other hand, tax software is used to make sure the firm pays the required tax as well as employees and customers for the products they buy while bookkeeping stores each transaction in the company and they are critical in decision making (Kordov & Eminov, 2018).

What to do to Improve the Software?

The quality and performance of the software can be improved. Quality can be improved through the encouragement of innovations, implementation of quality control, effective communication, and the use of a risk register (Kordov & Eminov, 2018). On the other hand, performance can be made better by practicing coding warm-up, collaboration, and the use of efficient tools.

  1. Methods of payment available in Golden Scent

They include credit cards (specifically Visa and MasterCard), Apple Pay, Tabby, Cash on Delivery, STC Pay, and Tamara (Alotaibi  & Faleel,2021).

Other Methods With Explanation

            On top of the above methods of making payments, the company can add other methods such as Payoneer and Paypal. These are used internationally for making payments and since this company is expanding its wings to the rest of the world, it should include them for efficient payments of their products (Alotaibi  & Faleel,2021).

Technologies Used on the Website to Securing Transactions Done Online

            The firm uses encryption where the data a customer gives them is encrypted and making sure that is safe and no third party can have access to it. The information is only used for better service and processing orders in this company (Khari et al., 2019).

Other Technologies With Explanation

Other methods that can be used include signing digitally, detection of intrusion, hash, and use of a firewall. Combination of all these ways, online transactions can be highly protected (Khari et al., 2019).

Current Privacy Policy for Golden Scent

The policy is that customers’ information is seriously taken and their information is treated with confidentiality. The policy is related to how customers use their website, the data they give the company, and how it is used by the company (Goldenscent.com, 2022).

Outline on Information Collection and Usage

During shopping at the website, individuals are asked for their data such as name, date of birth addresses (delivery, email, and billing), the identity of their product, password, and phone number. When signing up so that they may receive the company’s email, they are asked to email and names (Goldenscent.com, 2022).

What can be added to the Privacy Policy? Explain why?

Security questions, photos, and digital signatures should be added. The reason is that they can protect customers’ information better.

  1. Explaining Current Online, Offline, and Social Media Marketing Strategies Used by the Company

            The company markets its products online through google ads. Offline they use billboards while on social media they do it through Facebook, YouTube, and Instagram and also through referrals by friends (Berthon et al., 2012).

How can we Improve the Marketing Aspects of the Chosen Company?

The advertisement should be extended to Tvs, Radio stations, and other social networks such as tweeter, tick-tock, and others (Berthon et al., 2012).

  1. Can you Choose a Competitor in an Industry Similar to the Company you Chose and Compare the two?

I am comparing Adore Beauty and Golden Scent. Both of them are private companies and deal with the same products. Their top executive is the CEO. Adore was started in 2000 while Golden was in 2014. The former has a funding of $192 million while the latter has %9 million (Zhao et al, 2012).

 Can you Indicate why the Website for Your Competitor is Worse or Better Than the Website for Your Chosen Company?

            Adore’s website is better since it uses the following tech stacks: ZoomInfo, Packet, YouTube, and NS1 while Golden uses Google Global Site Tag, Checkout.com, jsDelivr, and Jenkins (Zhao et al, 2012).

Can you Provide Screenshots with Explanations?

logo and logo.

 

What can be Done After Learning From the Experiences of Competitors?

The company should add more tech stacks like the other company.

  1. Conclusion

In summary, there are eight critical factors in determining an e-commerce design. For a business to be efficient, different types of software should be used. In addition, there are a significant number of methods of payment used internationally for smooth payments. Marketing strategies make the business known and comparing a company with its competitor enables it to know where it is in the market.

References

Alotaibi, A. R., & Faleel, J. (2021). INVESTIGATING THE PREFERRED METHODS OF       PAYMENT FOR ONLINE SHOPPING BY SAUDI CUSTOMERS. PalArch’s Journal          of Archaeology of Egypt/Egyptology18(13), 1041-1051.

Berthon, P. R., Pitt, L. F., Plangger, K., & Shapiro, D. (2012). Marketing meets Web 2.0, social    media, and creative consumers: Implications for international marketing            strategy. Business Horizons55(3), 261-271.

Goldenscent.com. (2022). Retrieved 28 April 2022, from https://www.goldenscent.com/.

Khari, M., Garg, A. K., Gandomi, A. H., Gupta, R., Patan, R., & Balusamy, B. (2019). Securing data in the Internet of Things (IoT) using cryptography and steganography       techniques. IEEE Transactions on Systems, Man, and Cybernetics: Systems50(1), 73-80.

Kordov, K., & Eminov, D. (2018). Applied software for managing a small business. Mathematical and Software Engineering4(1), 12-17.

Li, S. (2014). 8 Things for Successful E-Commerce Site Design. Retrieved 27 April 2022, from             https://selinali32.wordpress.com/2014/09/22/8-things-for-successful-e-commerce-site-        design/.

Zhao, J., Duan, Y., Wang, S., & Huo, J. (2012). Coordinated drop shipping commitment contract             in dual-distribution channel supply chain. Journal of Electronic Commerce in             Organizations (JECO)10(4), 19-30.

E-commerce business

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golden scent is a two-part compound word.

golden scent is an online retailer providing a wide range of perfume  items, including machines, grinders, and other perfume-related materials. At golden scent, you can find everything you need for your perfume capsule device, from the devices themselves to the accessories, replacement parts, and after-sales care goods, all under one roof. golden scent also offers the best customer support in the industry. golden scent offers a wide range of information and explanations to assist device owners in managing and maintaining their devices.

Machines, grinders, equipment and appliances that are used to make perfume  or to consume perfume  are included in this category.

Capsules – instant coffee capsules in this form are an innovative step forward for the industry.

Different types of perfume  and the goods made from it

Sweeteners, including as flavorings and syrups, are an important part of the coffee-brewing process.

Tools for distillation – a distillation instrument

When it comes to enjoying perfume  , nothing beats application from one of the finest perfume  mugs. Glasses of all shapes and sizes are available(Tarigan, W., Thamrin, T., Sembiring, L., Sembiring, I., Silalahi, H., & Sihaloho, T. P. (2021).

Parts for the shop’s machinery, tools, gadgets, and appliances are spare parts goods that may be used to supplement the shop’s inventory.

Customers may buy a variety of perfume  goods, equipment, and other ingredients for making perfume  online at golden scent Online Store. At golden scent , you can find everything you need for your perfume  capsule device, from the devices themselves to the accessories, replacement parts, and after-sales care goods, all under one roof. golden scent also offers the best customer support in the industry. golden scent offers a wide range of information and explanations to assist device owners in managing and maintaining their devices. They may get in touch with the company through a variety of methods, including email, a toll-free phone number, and social media. They adhere to the return and exchange policies, use local couriers and delivery services, and make payment alternatives more convenient by accepting Visa and MasterCard from worldwide partners as well as accepting payment via online payment centers.

Customers’ faith in us is our greatest achievement, and it is the key to our long-term success, and we work tirelessly to preserve and strengthen this trust as the foundation of our business.

We want to provide much more than simply perfume  ; we want to offer an experience!

We’re excited to keep expanding our store’s inventory and expanding the range of services we provide, so that you, our valued client, will be able to take advantage of more innovative items at rates that are always in line with the local market.

The money comes from the sales of its items, which are advertised on the company’s website and on social media.

Customers can expect to see more new goods in the shop, all of which will be provided at affordable pricing for the local market, as Simply golden scent continues to expand its product offerings and services.

Web/Direct Sales are the company’s primary income generators. Sales of their items that have been published online or for sale are the primary source of income for the company.

In terms of commodity markets, perfume is the second-largest after oil, and expansion is projected to continue for some time(Roy, U. K., & Tang, W. (2021). We are pleased about the prospects that golden scent has in the bigger and neighboring regional markets, given its expansion and the good opportunity it provides for new enterprises to join this market.

Customers may learn more about golden scent brand and products by following them on social media and visiting their website. As well as advertising, freebies, and mobile apps may be used on social media.

golden scent company may benefit from the use of social media by attracting new consumers, soliciting feedback from existing ones, and fostering a sense of community among existing clients.

expand your presence into new markets, especially foreign ones

lower marketing expenses by doing market research.

developing client networks and advertising are two ways to boost income.

Increase the visibility of your website and its search engine position by using job networking sites like LinkedIn to find and hire qualified employees. Keep an eye on the activities of your rivals.

  1. Describe the system’s layout.

The system’s design should be explained in depth (business objectives, system functionality, information provided)

By growing the goods and services we provide our customers and broadening the services we provide, golden scent System hopes to continue to grow its shop and the honorable client will see more new things in the store, which will always be supplied at reasonable pricing for the local market.

In addition to a wide variety of perfume  goods, golden scent Online Store offers perfume  machines and other perfume  essentials for purchase online. At golden scent, you can find everything you need for your perfume  capsule device, from the devices themselves to the accessories, replacement parts, and after-sales care goods, all under one roof. golden scent also offers the best customer support in the industry. golden scent offers a wide range of information and explanations to assist device owners in managing and maintaining their devices. They may get in touch with the company through a variety of methods, including email, a toll-free phone number, and social media. They adhere to the return and exchange policies, use local couriers and delivery services, and make payment alternatives more convenient by accepting Visa and MasterCard from worldwide partners as well as accepting payment via online payment centers.

Provided data includes: Simply There are a wide variety of perfume  items and equipment available for purchase online at golden scent golden scent. At golden scent, you can find everything you need for your perfume  capsule device, from the devices themselves to the accessories, replacement parts, and after-sales care goods, all under one roof. golden scent also offers the best customer support in the industry. golden scent offers a wide range of information and explanations to assist device owners in managing and maintaining their devices.

You may get a wide variety of various perfume  goods and other perfume  essentials in their online to digital catalog.

A dynamic collection of text and images: golden scent makes advantage of a traditional online catalog’s language and visual layout, which makes it simple and intuitive to use. Its goal is to make things as simple as possible for clients.

Can you think of any ways to make this system even better?

One of the most significant areas for development is the inclusion of more technical specifications of the company, detail, and more secure payment processing, and of course, the web design should be updated on a regular basis to deal with the newest, expanding, and competitive perfume  enterprises..

  1. Describe the existing aspects of company e-commerce

Do you know what’s currently available on the site?

On the current website you may see and purchase products as well as create a user account and get a discount.

These characteristics are irritating to consumers, what are some examples of them? Take a few photos.

Attached is a photo of the subject.

It’s the filter button that doesn’t function at all that’s frustrating.

The present elements of the website can be improved upon, so what can you do?

As a consumer, I should be able to save time by searching and sifting through all of the things that interest me.

  1. Describe the e-commerce procedure in company.

Describe in detail the whole process of a customer visiting a website and then making a purchase.

Visits the webpage of a customer

The customer inspected, selected, and searched for the thing he/she desired.

Performs a verification of the relevant technical requirements.

Include the number of items you’d like to purchase.

Add to cart.

Ensure that you include accurate contact and delivery information.

Phase of payment.

A receipt for the transaction.

a methodical approach

Product delivery.

Verifies the contents of the bag.

It’s possible to send it back or get a replacement (if there is an error to the ordered product)

What may be made better as a result of this process?

It is important to emphasize the product’s limited technical characteristics so that the client may give it a positive review and make an informed purchase decision

Designing the website is the fifth step in the process

Evaluate the website’s design based on the eight most critical aspects in effective e-commerce site design (ease of use, ease of purchase, simple graphics … etc.). You must take into account all of the variables.

  1. Usefulness: golden scent has benefited from this feature so far.

Technical specs aren’t paid much attention, therefore I’m not quite happy with the information.

  1. Ease of use: the interface is simple to understand and follow.

If the same goods appear in more than one product category, it’s considered duplicate navigation.

It’s simple to buy since the transaction takes place through the Internet.

Links to other social media networks are given for verification on many browsers.

Visually basic, yet nonetheless instructive and understandable

The content is readable and can be read, however the formatting is not very nice at all.

For e-commerce success, what has to be done to make this site one of the best?

Although the site’s content design may need some work to make it more appealing to online shoppers’ eyes, it nevertheless accomplishes its intended goal. Saudi Electronic University eCommerce Business Presentation

  1. Software for business

If you’re building an e-commerce website, you’ll need more interactive features, such as the capacity to process client orders, clear credit card transactions in real-time, consolidate pricing and product databases, or even alter advertising on the screen depending on user attributes (Chopra, A., Joshi, N., & Saxena, S. (2021).

Describe the various kinds of software utilized to carry out the existing functions of the website.

golden scent website has just a minimal amount of software installed.

How may the software be made better?

A data management service may help them handle order processing in a safe and efficient manner. Even more so in the area of payment processing, which is critical.

  1. Paying and Protecting Yourself

In the online shop, what payment options are available?

Maroof

Pay as You Go

Apple’s payment system, called Apple Pay, is

Visa

Mastercard

Mada’s Payroll

What additional options are available? What’s the rationale for this?

International payments could be made easier by including PayPal or Payoneer as a payment option.

In this digitally-driven industry, they should be able to keep up with the current trends and new financial marketplaces, so they may accept cryptocurrency as payment as well.

What are the security measures in place on the website?

None

What further innovations are possible? What’s the rationale for this?

Third-party authentication should be added to payments, notably for credit and debit card transactions. To protect both parties, an extra layer of protection has been added to the system.

What is the online store’s current privacy policy? Tell us how and why you gather and utilize that information?

There isn’t any such policy in place.

What more may be included in the privacy statement? What’s the rationale for this?

Adding an online privacy agreement form signed by the customer to ensure that the firm will be held accountable if a breach occurs is an extra data privacy policy.

Marketing and advertising strategies and methods may be categorized.

What are the e-commerce company’s current online, offline, and social media marketing strategies?

Using Discounts and Wholesale Prices in Online Marketing

No data is provided for offline strategies since the company now exclusively provides services over the internet.

Brand recognition, product launch, and significant market penetration are some of the goals of social media marketing strategies.

What can be done to enhance the company’s marketing efforts?

Creating a significant and visible campaign to establish the brand as the company’s flagship is a vital enhancement.

Be aware of your competition.

Look at the website of one of your selected company’s competitors in the same industry (locally or worldwide). Explain why the competitor’s website is better or worse than the one you’ve picked. An explanation should accompany the screenshots.

Competitive Website Selected: Starbucks

golden scent began out as a tiny and local firm; however, the competitor’s website is more polished since they are a worldwide corporation. It’s impossible for me to declare that golden scent website is worse, but comparing it, golden scent website could learn how to simplify and make it more user-friendly and adhere to clear formatting.

What can you accomplish by taking notes on what your competition has done?

Using a “benchmark,” we may learn that golden scent should embrace a concept of a good website characteristic, following the example of the rival but not precisely imitating it. Rather of copying their ideas, we should just follow in their footsteps and learn from them. 

References

Chopra, A., Joshi, N., & Saxena, S. (2021). Ecommerce Business Operations: Going Beyond Normal through Knowledge Management.

Roy, U. K., & Tang, W. (2021, July). Transformation the Business of eCommerce Through Blockchain. In International Conference on Human-Computer Interaction (pp. 85-91). Springer, Cham.

Tarigan, W., Thamrin, T., Sembiring, L., Sembiring, I., Silalahi, H., & Sihaloho, T. P. (2021). FP_Tree ASSOCIATION RULE MINING ECOMMERCE PRODUCT ADVERTISING EFFORTS TO IMPROVE PRODUCT BRAND SALES STRATEGY TO SUPPORT ECOMMERCE BUSINESS IN INDONESIA. International Journal of Social Science1(3), 225-232. Saudi Electronic University eCommerce Business Presentation

Community Care in Health Promotion Discussion

Community Care in Health Promotion Discussion

Please use 2 sources, along with in text citations. thank you!

The care of communities is vital to promoting health and preventing disease. Discuss the meaning of community as client.

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Academy for Practical Nursing Obese and Overweight Adolescents Summary

Academy for Practical Nursing Obese and Overweight Adolescents Summary

Scholarly Activity Summary

This document describes the scholarly activity elements that should be included in a five paragraph summary. You may use this resource to help guide the preparation of the Scholarly Activities assignment, due in Topic 10.

Overview

This section consists of a single paragraph that succinctly describes the scholarly activity that you attended/participated in, the target market for the activity, and the benefit of the activity to you.

Problem

This section consists of either a short narrative or a list of bullet points that concisely identifies the problems the scholarly activity is designed to solve. Educate: What is the current state of the activity topic? Explain why this is a problem, and for whom is it a problem? Inspire: What could a nurse achieve by participating in the scholarly activity? Use declarative sentences with simple words to communicate each point. Less is more.

Solution

This section consists of either a short paragraph or a list of bullet points that concisely describes the solution to a proposed practice problem that the scholarly activity addressed and how it addresses the problem outlined in the previous section.

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Opportunity

This section consists of short paragraphs that define the opportunity that the scholarly activity is designed to capture. It is important to cover the objectives and goals that were met. How will attending/participating in this scholarly activity help you grow as a nurse?

Program Competencies Addressed

This section consists of a list of program competencies that were addressed in this scholarly activity. Please use the list from the ISP.

Indiana University East Maslow Theory of Human Motivation Discussion

Indiana University East Maslow Theory of Human Motivation Discussion

DB 1 Reply b. Develop a step-by-step program to decrease the frequency of medical mistakes in a healthcare practice setting. Cite the principles or key concepts from your chosen learning theory that back each step of the program you develop. The learning theory that I have chosen from the assigned reading is Maslow’s Theory of Human Motivation. “There are at least five sets of goals, which we may call basic needs. These are briefly

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physiological, safety, love, esteem, and self-actualization.” (Zhou, Brown, &, 2015, p. 114) According to Maslow, once a goal is attained then a human can focus on another goal. (Zhou, Brown, &, 2015) For example, once someone has food and water then they can focus on safety and so on. I feel like this particular theory applies easily to a program that could decrease medical mistakes. Much of what medical professionals do relies on higher thinking and the ability to use sound clinical judgement. It makes sense that if a person is caught up in being hungry, fatigued, not in safe environment…etc. that their attention will split to those other concerns and not solely focused on the medical problem at hand. So, providers should: 1. Have a required 8 hours off between shifts and shifts should not exceed 12 hours- Maslow’s physiological needs 2. Providers should have sufficient time off throughout the day to eat and use the restroom-Maslow’s physiologic needs 3. There should be adequate security within a facility so a provider doesn’t have worry about his/her safety- Maslow’s safety needs 4. Providers should be recognized when their hard work leads to good patient outcomes- Maslow’s esteem needs These steps should help to ensure that providers can focus on the job at hand not on other factors that could contribute to splitting focus. 2. Reply 2 What are the 4 criteria presented here needed to finalize the diagnosis? The presentation of at least 4 of the 11 criteria for SLE has a LR+ 40 with a 98% specificity. This patient already presents with: (1) malar rash, (2) arthritis, (3) hematologic disorder (thrombocytopenia 120,000). Neurologic disorder is listed as a criteria but headache, seizures, or psychosis is listed as qualifiers. The patient presents with memory loss so to error on the side of caution this will be excluded. It would be most cost effective to further evaluate the patient for photosensitivity, oral ulcers. Sending a urinalysis and comprehensive metabolic panel can help identify renal disorder which is a criteria. The patient experiences dyspnea which could be a result of serositis (criteria) and could be identified by chest x ray. Also, a positive ANA is one of the eleven criteria (Stern et al., 2015).
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peer response essay

peer response essay

1 L————–Discuss why EBP is an essential component of the practice of a BSN-prepared RN. Identify two ways in which you will continue to integrate evidence into your practice and encourage it within your work environment. What obstacles could challenge this plan, and what steps will you take to minimize their impact?

EBP is an essential component of the practice of a BSN prepared RN. “EBP unifies research evidence with clinical expertise and encourages individualization of care through inclusion of patient preferences” (Nursing World, 2013). The purpose of EBP is to standardize healthcare practices to science and best evidence. This is to make nursing practices a standard and eliminates confusion. With standardized and evidence based care, nurses can continue to improve patient and have quality outcomes.

There are two way that I can continue to integrate evidence into my practice. They are both ways of communication. It is important to have ongoing communication with nurse leaders and managers. They are important resources within the institution. If there is a new initiative that needs to be discussed, they would have the means of obtaining approvals by management (Agency for Healthcare Research and Quality, 2014). Additionally it is important to maintain rapport with the floor nurses. They are the frontline staff and will give you the honest feedback you need to be able to tell if the outcomes are improving.

Obstacles that could challenge this plan are lack of time and resistance. I have found that even though a new practice has been proven to be more effective, faster, and has a better outcome, people will resist the change for the better. They would rather continue practice the old way because it’s what they know. Even if it takes them longer to do so. They do not want to take the time from their already busy day to learn something new. To overcome this, you may have to reintroduce the practice to the staff multiple times and have an open discussion about reasons and rationale of why they are resistant. Change takes time and you have to be patient.

2 J———“Increasingly, research findings are being used as the basis for clinical decisions” (McLaughlin & Sanchez, 2017, p. 91). Changes in nursing include using evidence-based research to care for patients in order to improve safety and provide quality care, while reducing health care costs. Bachelor prepared nurses are taught about the importance of using evidence-based practice, how to critically appraise research, and how to find the most up to date research for nursing practice. “Evidence-based practice has been highlighted recently because of changes in the health care environment, and it is imperative to educate nurses and future nurses to have competency in the EBP environment” (Oh et al., n.d., p. 390). Nurses need to have a bachelor’s degree or higher for this reason.

In order to integrate evidence into nursing practice, this nurse will need to continue learning throughout her career. Things are always changing in health care, so this nurse will need to read evidence-based journals and keep up with changes in nursing practice. Another way to integrate evidence into practice would be to stay involved with the American Nurses Association (ANA). The ANA provides webinars and important information regarding nursing practice. As this nurse learns about new evidence-based practices that could help her facility, she can share them with her fellow coworkers and leaders within the clinic. Now that this nurse has some practice writing proposals, she could submit a proposal to make a practice change to improve patient care.

Obstacles include the lack of support by leadership and funding for a research project. This nurse has a medical director that supports evidence-based practice and research at the clinic. If he thought that a project would improve patient care, he would help gather support for the project from leadership and medical staff. According to Cullen, Dawson, Hanrahan, & Dole (2014), “…. leadership support for evidence-based practice can be leveraged by outlining the similarities between evidence-based practice and existing quality improvement processes and structures and then synergistically blending them” (p. 278). Funding can be an issue but writing grants or asking for donations from the local tribes could be an option. “Obtaining money for research is becoming increasingly competitive, thus voluntary foundations and private and community-based organizations should be investigated as possible funding sources” (McLaughlin, R.A., & Sanchez, Z.V., 2017, p. 93).

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The clinic staff know that change is ongoing and is needed to improve patient care. If a change is needed, it will be important to educate, answer questions, develop written polices and workflows, and perform a pilot study on the change. Staff will need continuous support and frequent meetings to monitor compliance with the change.

 

Tags: nursing

Discussion Question. Discuss the use of Evidence-based Guidelines in Practice by Patient Provider, Healthcare Agency

Discussion Question. Discuss the use of Evidence-based Guidelines in Practice by Patient Provider, Healthcare Agency

3. Discussion Question. Discuss the use of Evidence-based Guidelines in Practice by Patient Provider, Healthcare Agency. (2 hours) • 250-word minimum • At least 1 reference (the course textbook must be a reference

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Tags: nursing

Florida National University Epidural Anesthesia Brochure

Florida National University Epidural Anesthesia Brochure

The Nursing Role in Providing Comfort During Labor and Birth For additional ancillary materials related to this chapter, please visit thePoint. Jonny Baranca is a primipara in early labor whom you admit to a birthing unit. Her cervix is 3 cm dilated. She tells you her sister had epidural anesthesia that completely obliterated her pain in labor for the birth of her baby 3 months ago. Based on her sister’s experience, Jonny expected to be given epidural anesthesia as soon as she arrived at the hospital as she “is in early labor.” Her physician, however,

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asked her to wait until she is 4 cm dilated. When you enter her room, you find her lying on her back in a birthing bed, crying. Her husband shouts his “wife deserves better care than this.” The previous chapter discussed the process of labor and birth and nursing care responsibilities. This chapter adds information to your knowledge base about how to promote comfort during labor. Effective pain management in labor can change labor from an experience so negative it can result in a posttraumatic stress syndrome to a positive, forward-moving experience. Was the information Jonny received from her sister realistic? What are some immediate interventions you could do to help Jonny better cope with her pain? KEY TERMS analgesia anesthesia doula endorphins epidural anesthesia pain pressure anesthesia pudendal nerve block reflexology OBJECTIVES After mastering the contents of this chapter, you should be able to: 1. Describe the physiologic basis of contractions during labor and how nonpharmacologic therapies, as well as analgesia and anesthesia, can be used to promote a woman’s comfort during labor and birth. 2. Identify 2020 National Health Goals related to comfort and drug-free pain management measures effective in childbirth that nurses can help the nation achieve. 3. Assess the degree and type of discomfort a woman is experiencing during labor and birth, including her ability to cope with pain effectively and the maternal and fetal impact of pain management, including side effects and safety. 4. Formulate nursing diagnoses related to the effect of pain or pain management during labor and birth. 5. Establish expected outcomes to meet the needs of a woman experiencing discomfort during labor and birth and manage seamless transitions across differing healthcare settings. 6. Using the nursing process, plan nursing care that includes the six competencies of Quality & Safety Education for Nurses (QSEN): Patient-Centered Care, Teamwork & Collaboration, Evidence-Based Practice (EBP), Quality Improvement (QI), Safety, and Informatics. 7. Implement common complementary and pharmacologic measures for pain management during labor and birth. 8. Evaluate expected outcomes for effectiveness and achievement of care. 9. Integrate knowledge of pain management during labor and birth with the interplay of nursing process, the six competencies of QSEN, and Family Nursing to promote quality maternal and child health nursing care. Concerns about the discomfort and pain that accompany labor and birth can dominate a pregnant woman’s or couple’s thoughts during pregnancy; these can become particularly strong as the baby’s due date approaches. As discussed in Chapter 14, prepared childbirth classes provide couples with an opportunity to learn and practice a variety of pain management techniques, such as breathing patterns, to help reduce pain in labor. Often, however, the labor experience is so intense it becomes overwhelming, so administration of an analgesic or a regional anesthetic may be necessary to reduce discomfort sufficiently to allow a woman to regain control over herself and use breathing patterns. If the use of regional anesthesia makes labor a satisfying, positive experience, the intervention can ultimately promote the entire family’s health. Some women, however, may feel they have let down themselves, a partner, or childbirth educator by asking for anesthesia; if this happens, asking for pain medication can make labor a negative experience. Much has been written in nursing literature about using the neutral term contraction or other alternative reference instead of labor pain to keep from reminding a woman contractions are painful. The theory is a sound one, not only because a woman is experiencing a contracting sensation but also because calling it pain could magnify fear and tension; tension, in turn, magnifies pain. Remember, however, renaming it will not change its basic nature. Discomfort accompanies labor regardless of what term is used for it. Fortunately, many nursing interventions can help reduce pain, so labor is as fulfilling and rewarding an experience as a woman hoped it would be. Making labor and birth a memorable experience for families is so important that 2020 National Health Goals have been established to address this topic. These are shown in Box 16.1. BOX 16.1 Nursing Care Planning Based on 2020 National Health Goals Because administration of either analgesia or anesthesia during labor can prolong labor and can possibly increase the number of instruments used or risk for cesarean birth, several 2020 National Health Goals are related to the types of pain relief used in labor. Examples include: • Reduce the maternal mortality rate to no more than 11.4 deaths per 100,000 live births from a baseline of 12.7 per 100,000. • Reduce the fetal/newborn death rate during the perinatal period (28 weeks of gestation to 7 days after birth) to no more than 5.9 per 1,000 live births from a baseline of 6.6 per 1,000 live births (U.S. Department of Health and Human Services, 2010; see www.healthypeople.gov). Nurses can help the nation achieve these goals by educating women about the advantages of preparing for childbirth, helping them to use breathing patterns or other complementary and alternative therapies and techniques during labor so they need a minimum of analgesia and anesthesia, and conscientiously monitoring women who receive analgesics and anesthesia. Nursing Process Overview FOR PAIN RELIEF DURING LABOR AND CHILDBIRTH ASSESSMENT Pain, the sensation of discomfort, is a subjective, personal symptom; it is what the experiencing person says it is and present when the experiencing person says it is present (McCaffery, 1972). It is unique to each individual, so a woman is the only person who can describe or know the extent of her pain. To assess the amount of discomfort a woman is having in labor, listen carefully to not only what she says but also how she rates her discomfort level on a pain assessment scale. Also look for subtle signs such as facial tenseness, flushing or paleness, hands clenched in fists, rapid breathing, or rapid pulse rate. NURSING DIAGNOSIS Although pain related to labor contractions is the most obvious nursing diagnosis applicable to labor, it is not the only relevant one because pain can create other problems for the laboring woman that can negatively affect the childbirth experience. If not resolved, these problems can intensify pain. Some women, for example, may become more concerned with their reaction to the pain than to the pain itself. Because of this, applicable nursing diagnoses might include: Pain related to labor contractions Powerlessness related to the duration and intensity of labor Anxiety related to lack of knowledge about “normal” labor process Risk for situational low self-esteem related to ineffectiveness of prepared childbirth breathing exercises Decisional conflict related to use of analgesia or anesthesia during labor OUTCOME IDENTIFICATION AND PLANNING When developing realistic outcomes and planning interventions to manage discomfort during labor, consider the woman’s perceptions about childbirth, her past childbirth experiences (if any), and the amount and type of childbirth preparation she and her partner have made. For example, if a woman is using breathing exercises well, expecting she will need medication late in labor is probably not realistic. However, if a woman has not made any preparation as to how she will manage labor contractions, expecting that no medication will be used might be inappropriate. Be aware that pharmacologic agents used during labor and birth may pose risks for both the woman, such as hypotension, as well as the fetus or neonate, such as bradycardia or respiratory issues at birth. Therefore, when considering use of pharmacologic intervention, the benefit to the woman and the fetus must outweigh the risks of medication use. In addition, a decision to use analgesia or anesthesia may also affect family functioning if the method chosen limits the partner’s participation in the birth. Contrarily, the use of a pharmacologic agent may be what a woman could most benefit from, particularly if she has a history of sexual trauma (Nerum, Halvorsen, Straume, et al., 2013). IMPLEMENTATION Keeping a woman and her support person informed about their options and how they differ as labor progresses is important. For instance, simply knowing that birth is getting closer can make the next few contractions easier to withstand. Supporting and encouraging a woman to use methods of complementary and alternative therapies for pain management, such as a birthing ball, ambulation, relaxation, and breathing techniques, also are helpful. Offering analgesia or assisting with anesthesia administration during labor or birth requires nursing judgment and a caring presence to help one woman accept analgesia when she needs it and to encourage another to experience childbirth without pharmacologic intervention when that is what she desires. OUTCOME EVALUATION Evaluations are ongoing and typically must occur within a short time frame. Examples of short-term expected outcomes that would indicate successful achievement during labor are: Patient states pain during labor is within a tolerable level for her. Couple reports they feel control throughout the labor process. Patient and fetus remain physiologically stable with use of pharmacologic interventions. Patient verbalizes satisfaction with current pain control measures. A long-term evaluation should reveal a woman found labor and birth to be an experience not only endurable but also that it allowed her to grow in self-esteem and the family to grow through a shared experience. Asking a woman to describe her labor experience afterward in relation to pain not only aids an evaluation of whether pain management was adequate but also helps her work through this emotional period of life and integrate it into her previous experiences as well. Experience of Pain During Childbirth Pain accompanies labor contractions for several different reasons and manifests itself in different ways for each woman (Box 16.2). BOX 16.2 Nursing Care Planning Using Assessment ASSESSING A WOMAN FOR SYMPTOMS OF PAIN DURING LABOR AND CHILDBIRTH ETIOLOGY OF PAIN DURING LABOR AND BIRTH Normally, contractions of involuntary muscles, such as the heart, stomach, and intestine, do not cause pain. This concept makes uterine contractions unique because they do cause pain. Several explanations exist for why this happens. During contractions, blood vessels constrict, reducing the blood supply to uterine and cervical cells, resulting in anoxia to muscle fibers. This anoxia can cause pain in the same way blockage of the cardiac arteries causes the pain of a heart attack. As labor progresses and contractions become longer and more intense, the ischemia to cells increases, the anoxia increases, and the pain intensifies. Pain also probably results from stretching of the cervix and perineum. This phenomenon is the same as the intestinal pain that results when accumulating gas stretches the intestines. At the end of the transitional phase in labor, when stretching of the cervix is complete and the woman feels she has to push, pain from the contractions often disappears as long as the woman is pushing, until the fetal presenting part causes a final stretching of the perineum. Additional discomfort in labor may stem from the pressure of the fetal presenting part on tissues, including pressure on surrounding organs, such as the bladder, the urethra, and the lower colon. In addition to these factors, cultural expectations effect how pain is perceived (Box 16.3). All these factors make nursing support, in addition to a doula or a partner, important as it can have a positive influence on pain relief in all situations of labor. BOX 16.3 Nursing Care Planning to Respect Cultural Diversity Some women believe their expected role during labor is to be stoic and nonverbal even in the face of intense pain. Others believe expressing their discomfort by screaming or verbalizing their discomfort is what is expected. If a woman is not proficient in English, it may be particularly difficult for her to describe her level of discomfort and that she needs some assistance. Assess each woman individually to determine not only what level of comfort she feels is right for her during labor but also the manner in which she feels most able to express discomfort. Assessing individuals in this way rather than relying on a list of “typical” ways Hispanic women, Asian women, and so forth, react to pain achieves better individual care. Because of Americanization, a woman’s surname or her appearance may be not be indicative at all of how she wants to manage pain. The amount of analgesia women desire or will accept is dependent both on the situation and her culture. In a culture in which birth is seen as a “natural” process or if a woman has attended a class to prepare for birth, the less analgesia is generally desired. Any woman who has an effective support person with her generally needs less pharmacologic pain relief than one who does not. PHYSIOLOGY OF PAIN Pain is a basic protective mechanism that alerts a person that something threatening is happening somewhere in the body. The Melzack–Wall gate control theory of pain (Melzack & Wall, 1965), the most widely accepted theory of pain response, proposes pain can be halted at three points: • The peripheral end terminals • The synapse points in the dorsal horn of the spinal cord • The point at which the impulse is interpreted as pain in the brain cortex Pain in peripheral terminals is automatically reduced by the production of endorphins and encephalins, naturally occurring opiates that limit transmission of pain from the end terminals. Pain can be reduced further at these end points by mechanically irritating nerve fibers through an action such as rubbing the skin, which blocks nerve transmission. A major way to block spinal cord neurotransmitters (i.e., never allowing the pain impulse to cross to a spinal nerve) is by the administration of pain medications. In addition, the brain cortex can be distracted from sensing impulses as pain by such techniques as imagery, thought stopping, and perhaps aromatherapy or yoga. Sensory impulses of pain from the uterus and cervix synapse at the spinal column at the level of T10 through L1, whereas motor impulses register higher in the cord at T5 through T10. Anesthetic pain relief measures for the first stage of labor, therefore, are designed to stop pain by blocking the lower sensory sites, but not the upper motor sites, so strong contractions can continue. Sensory impulses from the perineum, which is involved in the second stage of labor, are carried by the pudendal nerve to join the spinal column at S2, S3, and S4. When the perineum is initiating the pain, anesthetic pain relief must block these lower receptor sites. This is an important point to remember when talking to a woman in labor about pain relief. Some interventions relieve pain for both the first and second stages of labor, whereas others work for one stage but not both. PERCEPTION OF PAIN The amount of discomfort a woman experiences during contractions differs according to her expectations of and preparation for labor; the length of her labor; the position of her fetus; the presence of fear, anxiety, worry, body image, and self-efficacy; and the availability of meaningful people around her to offer support (Fig. 16.1). As a rule, women who believe they can control their situation (have self-efficacy) are more apt to report a satisfactory birth experience than those who do not feel in control (Howarth, Swain, & Treharne, 2011). Figure 16.1 The discomfort a woman experiences during childbirth is related to the amount of support she receives from her family and healthcare providers. Here, the woman’s support person uses the palm of his hand to apply counter pressure to her lower back, helping to ease back pain. Fetal position is a physical variable that influences the degree of pain a woman experiences. If the fetus is in an occiput posterior position, the woman often reports intense or nagging back pain, even between contractions, much more than if a fetus is in an occipitoanterior position (Impey & Child, 2012). Pain is perceived differently by different individuals because of psychosocial, physiologic, and cultural responses. The body’s ability to produce and maintain endorphins may influence a person’s overall pain threshold and the amount of pain a person perceives at any given time. Women who come into the labor experience believing the pain will be horrible are usually surprised afterward to realize the agony they expected never materialized. However, women who thought pain would be minimal can be overwhelmed by its intensity. Unrealistic expectations of labor pain can make a woman so tense during labor her pain feels worse than it would have if she had been relaxed. A woman cannot relax simply because she is instructed to do so by another person, however. Some additional interventions must be used. Comfort and Nonpharmacologic Pain Relief Measures The pattern of interventions to promote comfort and manage pain in labor has swung from a philosophy of no intervention (none given because pain in labor was expected), to a philosophy that drug intervention was always required (excessive amounts were given), to the modern approach of empowering women and their partners with information so they can choose how to best relieve pain during labor within the limits of medical safety. Nurses play a key role in educating women and their support persons about the numerous comfort and pain relief strategies available and making sure certain couples understand the choices available to them along with the benefits and risks (L. Jones, Othman, Dowswell, et al., 2012). Throughout their decision-making process, couples need support for their choices so they can feel confident in the method they choose. SUPPORT FROM A DOULA OR COACH Although, historically, women have always attended other women in childbirth, in the past 45 years or so, the father or partner of a woman’s child has traditionally served as her chief support person in labor. Some partners or fathers, however, find it difficult to serve as effective coaches because they are so emotionally involved in the birth. Some women prefer to ask a sister, mother, or friend to serve as a coach. A doula is a woman who is experienced in childbirth and postpartum support. These support persons (who may hold certificates as birth or postpartum doulas) provide physical, emotional, and informational support prenatally, during labor and birth, and even at home in the postnatal period. Having an effective doula can increase a woman’s selfesteem, speed the labor process, and improve breastfeeding success as well as decrease rates of oxytocin augmentation, epidural anesthesia, cesarean birth, and postpartum complications (Hodnett, Gates, Hormeyr, et al., 2013). QSEN Checkpoint Question 16.1 PATIENT-CENTERED CARE Jonny Baranca is having a painful labor. She asks the nurse if she should have hired a doula. The nurse identifies which answer as best? a. “Definitely. Doulas time contractions and perform many tasks, taking the burden off you.” b. “Maybe. Doulas are good at telling you if you are doing everything correctly.” c. “That’s an individual choice, but a doula can serve as an important support person.” d. “No. A second person giving advice is apt to cause conflict.” Look in Appendix A for the best answer and rationale. COMPLEMENTARY AND ALTERNATIVE THERAPIES Complementary and alternative therapies for pain relief involve nonpharmacologic measures that may be used either as a woman’s total pain management program or to complement pharmacologic interventions. Most of these interventions are based on the gate control theory concept that distraction can be effective at preventing the brain from processing pain sensations coming into the cortex. Many of the same techniques may help the descent of a fetus. These may include the use of acupressure, position changes, imagery, and other relaxation techniques. Relaxation The technique of relaxation, as discussed in Chapter 14, is taught in most preparation for childbirth classes but can be taught in early labor as well. Relaxation keeps the abdominal wall from becoming tense, allowing the uterus to rise with contractions without pressing against the hard abdominal wall. It also serves as a distraction technique because, while concentrating on relaxing, a woman cannot concentrate on pain. Asking a woman to bring favorite music or aromatherapy with her to enjoy in the birthing room, although not evidence based, can help with relaxation. Remember, no aromatic candles should be used because of nearby oxygen outlets. Focusing and Imagery Concentrating intently on an object is another method of distraction, or another method of keeping sensory input from reaching the cortex of the brain (Smith, Levett, Collins, et al., 2011). For this technique, a woman uses a photograph of someone important to her or some setting she finds appealing such as a beautiful sunset. She concentrates on the photo during contractions (focusing). A woman can also concentrate on a mental image, such as waves rolling onto a beach (imagery), or chant a word or phrase such as the new baby’s name during contractions, all of which help prevent her from concentrating on the pain of contractions. If a woman has never used these techniques before, she may question how effective they are. Urge her to try one of them at least for a few contractions before she dismisses them entirely, as evidence supports their efficacy (Hodnett et al., 2013). Do not ask questions or talk while a woman is using focusing, imagery, or chanting because that is apt to break her concentration and let the sensation of pain break through. QSEN Checkpoint Question 16.2 EVIDENCE-BASED PRACTICE To investigate if listening to music can help women feel less pain and anxiety in labor, researchers assigned 30 primiparas expected to have normal spontaneous births to either an experimental group that received routine labor care or a control group that received routine care plus music therapy. Both women and their nurses assessed the degree of pain experienced during labor. Results of the study revealed women who listened to music had significantly lower pain during the latent phase of labor (Simavli, Gumus, Kaygusuz, et al., 2014). Based on this study, which statement by Jonny represents the best way to use music therapy in labor? a. “I’ve brought techno music to play during the second stage so I can push to a rhythm.” b. “I’ll need distraction most just before I have to push. I’ll save my music until then.” c. “I know music probably won’t make a difference but I’ll enjoy listening to it anyway.” d. “I brought some romantic music to play during early labor to help me relax.” Look in Appendix A for the best answer and rationale. Spirituality For many women, prayer may be the first measure they use to relieve a stress they are facing (Abbaspoor, Moghaddam-Banaem, Ahmadi, et al., 2014). Provide uninterrupted time as needed. Women may bring helpful worship objects such as a Bible or Qur’an into their birthing setting to use during prayer. Remember, these are sacred objects; be careful when changing sheets that you do not accidentally throw such important objects away or let them fall to the floor. Breathing Techniques Breathing patterns are taught in most preparation for childbirth classes and are well documented to decrease pain in labor (Dick-Read & Gaskin, 2013). They are largely distraction techniques because a woman concentrating on slow-paced breathing cannot concentrate on pain. Breathing strategies can be taught to a woman in labor if she is not familiar with their advantages before labor (see Chapter 14). Stay with her until she appreciates how useful slow-paced breathing can be and feels comfortable using this technique independently. Herbal Preparations Several herbal preparations have traditionally been used to reduce pain with dysmenorrhea or labor, although there is little evidence-based support for their effectiveness. Examples include chamomile tea for its relaxing properties; raspberry leaf tea (women freeze it into ice cubes to suck on), which is thought to strengthen uterine contractions; skullcap; and catnip, which are thought to help with pain. Black cohosh (squawroot), an herb that induces uterine contractions, is not recommended because of the risk of acute toxic effects such as cerebrovascular accident to the mother or fetus (Ulbricht & Windsor, 2015). Aromatherapy and Essential Oils Aromatherapy is the use of aromatic oils to complement emotional and physical well-being. Their use is based on the principle that the sense of smell plays a significant role in overall health. When an essential oil is inhaled, its molecules are transported via the olfactory system to the limbic system in the brain. The brain then responds to particular aromas with emotional responses such as relaxation. These oils should not be applied directly to the skin to avoid irritation but are used in a mister so they are inhaled and then carried throughout the body. The oils may be able to penetrate cell walls and transport nutrients or oxygen to the inside of cells. The effects of aromatherapy can range from reducing postcesarean incisional pain to reducing anxiety in the first stage of labor (Fakari, Tabatabaeichehr, Kamali, et al., 2015; Metawie, Amasha, Abdraboo, et al., 2015; Roozbahani, Attarha, Akbari Torkestani, et al., 2015). The evidence regarding the efficacy of aromatherapy continues to be studied with mixed results. QSEN Checkpoint Question 16.3 INFORMATICS The nurse offers to teach Jonny controlled breathing to help with pain management until she can receive her epidural. Which instruction by the nurse would be best? a. “Lie on your back and breathe in slowly while repeating, ‘I can do this.’” b. “Hold your breath as long as you possibly can before exhaling.” c. “Breathe in as slowly as you can and then breathe out just as slowly.” d. “Pant rapidly as this best lifts your abdominal wall off your expanding uterus.” Look in Appendix A for the best answer and rationale. Heat or Cold Application The application of heat and cold has always been used for pain relief after injuries such as minor burns or strained muscles. It is only lately that their use has been investigated as effective ways to help relieve the pain of labor. Women who are having back pain may find the application of heat to the lower back by a heating pad, instant hot pack, or warm moist compress extremely comforting. Heat applied to the perineum is proven to provide the dual benefits of soothing and softening the perineum and decreasing the risk of perineal tears (Aasheim, Nilsen, Lukasse, et al., 2011). Caution women if they are going to heat pads in a microwave to test the temperature of the pad on the forearm before applying it to their perineum. Pressure anesthesia (pressure to an area of the body that interferes with pain receptors) can dull sensation and, with an overheated pack, patients could sustain a perineal burn without realizing it. Women who become warm from the exertion of labor find a cool washcloth to the forehead, chest, or back of the neck comforting. Sucking on ice chips to relieve mouth dryness is also refreshing. Immediately following birth, an ice pack applied to the perineum feels soothing, and it helps reduce edema and swelling. Cultural differences exist with preference to heat and cold. This may be evident in dietary choices or compress application (Goyal, 2016). It is imperative that nurses to provide care that is culturally competent and respectful of the practices of their patients. Bathing or Hydrotherapy Standing under a warm shower or soaking in a tub of warm water, jet hydrotherapy tub, or whirlpool is another way to apply heat to help reduce the pain of labor (Fig. 16.2) (Harper, 2014). The temperature of water used should be 37°C to prevent hyperthermia of the woman and also the newborn at birth. Figure 16.2 A woman in labor enjoys the soothing effects of a warm water bath. Remind women that plastic or porcelain tubs are slippery, so they should ask for help stepping into and out of them. Do not leave women unsupervised in a tub as they could slip and have difficulty getting their head above water. A support person can join the woman in a tub or shower if she wishes and can continue with back massage or other measures she finds soothing. Timing of contractions, auscultation of fetal heart rate, and vaginal examinations can all be done without the woman needing to leave the water. The birth environment, including the use of hydrotherapy in labor, can help support physiologic birth (Stark, Remynse, & Zwelling, 2016). Therapeutic Touch and Massage In a classic work, Krieger (1990) defined therapeutic touch as the laying on of hands to redirect energy fields that lead to pain. It is based on the concept that everyone’s body contains energy fields that, when plentiful, lead to health or, when in low supply, result in illness. Effleurage, the technique of gentle abdominal massage often taught with Lamaze in preparation for childbirth classes is a classic example of therapeutic touch (see Chapter 14, Fig. 14.8). Reiki can also promote healing. The term Reiki consists of two Japanese words: rei, which means “God’s wisdom or the higher power,” and ki, which means “life force energy.” So Reiki is actually “spiritually guided life force energy.” The technique includes “laying on of hands” and is based on the theory that an unseen “life force energy” flows through us and is what causes us to be alive (Rakestraw, 2010). If one’s life force energy is low, then a person is more likely to get sick or feel stress. If it is high, a person is more capable of being happy and healthy. Although the effectiveness of therapeutic touch is not well documented, both touch and massage probably work to relieve pain by increasing the release of endorphins. Both techniques may also work because they serve as forms of distraction. Many women find massage, especially of the lower back or feet, helpful in the first and second stages of labor (L. Jones et al., 2012; Smith et al., 2012). QSEN Checkpoint Question 16.4 SAFETY Jonny asks the nurse if she could safely use warm water tub bathing during labor. Which answer by the nurse would be best? a. “No. The chilling that sometimes results can lead to hypothermia.” b. “Yes, as long as your membranes are not ruptured.” c. “No. This technique will separate you from your partner.” d. “Yes, as long as you know warm water has no significant effect.” Look in Appendix A for the best answer and rationale. Yoga and Meditation Yoga, a term derived from the Sanskrit word for “union,” describes a series of exercises that were originally designed to bring people closer to a divine power. It offers a significant variety of proven health benefits, including increasing the efficiency of the heart, slowing the respiratory rate, improving fitness, lowering blood pressure, promoting relaxation, reducing stress, and allaying anxiety. Exercises consist of deep breathing exercises, body postures to stretch and strengthen muscles, and meditation to focus the mind and relax the body. It may be helpful in reducing the pain of labor through its ability to relax the body and possibly through the release of endorphins. Mothers who engage in yoga prenatally have been shown to have a greater sense of self-efficacy and may experience fewer episodes of antenatal depression (Battle, Uebelacker, Magee, et al., 2015; Schwartz, Toohill, Creedy, et al., 2015). Meditation is a self-directed practice for relaxing the body and calming the mind. Mindfulness-based stress reduction (MBSR), an 8-week intervention program developed by Dr. John Kabat Zinn for patients dealing with issues of chronic pain, is based on the cultivation of intentional awareness of experiences in the present moment. Transcendental meditation (TM) is a simple, natural, and effortless activity done while resting comfortably with the eyes closed. Using one of these techniques, an individual experiences a state of deep rest that can change physical and emotional responses to stress (Chan, 2016). Women can meditate in any position. Do not interrupt a woman using meditation as a pain relief technique if at all possible in order to not break her concentration. Reflexology Reflexology is the practice of stimulating the hands, feet, and ears as a form of therapy (Smith, Levett, Collins, et al., 2012). Professional reflexologists apply pressure to specific areas of the hands, feet, and ears to alleviate common ailments such as headache, back pain, sinus colds, and stress. The theory behind reflexology holds that the body is divided into 10 zones that run in longitudinal lines from the top of the head to the tips of the toes. Each of the body’s organs and glands is linked to corresponding areas of the hands and feet. Application of pressure to a specific area aims to restore energy to the body and improve the overall condition. The point that corresponds to the uterus is located on the inside ankle about halfway between the ankle bone (malleolus) and the heel. Massaging this area is believed to begin labor or hurry labor, thus creating less pain. Hypnosis Hypnosis is yet another method that can be used for pain relief in labor. A woman who wants to use this modality needs to meet with her hypnotherapist during pregnancy. At these visits, she is evaluated for and conditioned for susceptibility to hypnotic suggestion. Close to her last weeks of pregnancy, she is given a posthypnotic suggestion that she will experience a reduction in or absence of pain during labor. Fully awake and able to participate in labor, the woman who is susceptible to hypnotic suggestion may find this may provide a very satisfactory and drug-free method of pain relief (Streibert, Reinhard, Yuan, et al., 2015). A woman who wants to use this system but began labor before the posthypnotic suggestion was given may be very disappointed to find herself in labor without the help she envisioned. Some hypnotists may visit during labor or supply the suggestion over the telephone so a woman can still use the method. Further research is needed to determine the effectiveness of the effects of hypnosis on pain relief in labor (Madden, Middleton, Cyna, et al., 2016). Biofeedback Biofeedback is based on the belief that people have control and can regulate internal events such as heart rate and pain responses. Women who are interested in using biofeedback for pain relief in labor must attend several sessions during pregnancy to condition themselves to regulate their pain response. During these sessions, a biofeedback apparatus is used to measure muscle tone or the woman’s ability to relax. Evidence is continuing to emerge that shows biofeedback is an effective method for reducing the pain of labor (Janula & Mahipal, 2015). Transcutaneous Electrical Nerve Stimulation Transcutaneous electrical nerve stimulation (TENS) works to relieve pain by applying counterirritation to nociceptors (Santana, Gallo, Ferreira, et al., 2016). When two pairs of electrodes are attached to a woman’s back to coincide with the T10 through L1 nerve pathways, low-intensity electrical stimulation is given continuously or is applied by the woman herself as a contraction begins. This stimulation blocks the afferent fibers, preventing pain from traveling to the spinal cord synapses from the uterus. As labor and descent progress, the electrodes are moved to stimulate the S2 through S4 level. High-intensity stimulation is generally needed to control the pain at this stage. TENS can be as effective as epidural anesthesia for pain relief in labor, although some women object to being “tied down” to the equipment. Women with extreme back pain may benefit most from a TENS unit because this type of pain is difficult to relieve with controlled breathing exercises (Santana et al., 2016). This method may not only reduce the need for epidural anesthesia but also postpone the use of pharmacologic agents (Santana et al., 2016). TENS is further discussed in Chapter 24 as it applies to postoperative pain of a cesarean birth. Intracutaneous Nerve Stimulation Intracutaneous nerve stimulation (INS) is a technique of counterirritation involving the intradermal injection of sterile water or saline along the borders of the sacrum to relieve low back pain during labor (Derry, Straube, Moore, et al., 2012). Although some women find the technique helpful, there is little evidence as to its effectiveness; other women prefer to bear back pain or relieve it by massage rather than submit to injections. Acupuncture and Acupressure Acupuncture is based on the concept that illness results from an imbalance of energy. To correct the imbalance, needles are inserted into the skin at designated susceptible body points (tsubos) located along meridians that course throughout the body to supply the organs of the body with energy. Activation of these points (which are not necessarily near the affected organ) results in a release of endorphins, which makes this system helpful, especially in the first stage of labor (Ozgoli, Mobarakabadi, Heshmat, et al., 2016). Acupuncture may also decrease the duration of labor (Asadi, Maharlouei, Khalili, et al., 2015). Acupressure is the application of pressure or massage at these same points. It seems to be most effective for low back pain. A common point used for women in labor is Co4 (Hoku or Hegu point), which is located between the first finger and thumb on the back of the hand. Women may report their contractions feel lighter when a support person holds and squeezes their hand because the support person is accidentally triggering this point. Acupressure can reduce maternal anxiety as well as the length of labor when specific pressure points are used (Akbarzadeh, Masoudi, Zare, et al., 2015). What If . . . 16.1 The nurse had met Jonny during pregnancy and discovered she did not attend any preparation for childbirth classes because she planned to rely totally on epidural anesthesia for pain relief. Would the nurse have supported her plan? Now that she is in early labor, what are some complementary and alternative therapies the nurse could teach her to use while she waits for anesthesia? PHARMACOLOGIC MEASURES FOR PAIN RELIEF DURING LABOR The discovery of ether and chloroform in the 1800s led to the determination that childbirth could be managed relatively pain free. Unfortunately, this goal was achieved by means of complete anesthesia or unconsciousness for the woman during labor and birth. Women, afterward, had difficulty believing the birth was over and that the infant was their child. This led to an era (late 1960s to the 1980s) in which women refused pharmacologic pain relief in labor and depended entirely on prepared childbirth measures such as breathing patterns. Since the advent of epidural anesthesia, women now have more options regarding how much or what kind of pain relief they want in labor (Anim-Somuah, Smyth, & Jones, 2011). Pharmacologic management of pain during labor and birth includes analgesia, which reduces or decreases awareness of pain, and anesthesia, which causes partial or complete loss of pain sensation. For the best results, be certain women are included in the selection of these methods and understand any fetal effects or maternal side effects that might occur. Virtually all medications given during labor cross the placenta and have some effect on the fetus, which makes it important to do regular assessments of maternal and fetal responses to the administration of systemic medication. However, labor should not test a woman to the limit of her endurance because both analgesia and anesthesia are available. Be sure to caution women not to take acetylsalicylic acid (aspirin) for pain in labor as aspirin interferes with blood coagulation, increasing the risk for bleeding in the newborn or herself. In addition, the manufacturers of pain relief patches such as Salonpas, Absorbine Jr., and Icy Hot caution women not to use these in labor because of the potentially teratogenic effect of the menthol ingredient. The best approach to pain management for women in labor is to always aid any pharmacologic intervention with a complementary or alternative therapy measure. For example, an intramuscular analgesic can be linked with breathing exercises to make both more effective. Goals of Pharmacologic Pain Management During Labor The ideal or goal of medications used during labor is to relax a woman and relieve her discomfort and yet have minimal systemic effects on uterine contractions, her pushing effort, or the fetus (Box 16.4). Whether a drug affects a fetus depends on its ability to cross the placenta and that depends on its molecular weight. Drugs with a molecular weight of less than 600 Da cross very readily; drugs with a molecular weight of more than 1,000 Da cross poorly. Drugs with highly charged molecules or molecules strongly bound to protein also tend to cross more slowly than others. Fat-soluble drugs cross the easiest. BOX 16.4 Nursing Care Planning Based on Family Teaching Q. Jonny asks you, “Can I choose what medicine I want to use in labor for pain or do I have to do whatever my doctor says?” A. A number of helpful rules about pain in labor are: • You have the right to choose how much pharmacologic pain relief you want to use. • It’s best if analgesia and anesthesia are begun after labor is well established, although this should be balanced against the need for pain relief. • Any drug used should provide maximum relief for you and have minimal effect on your fetus. • Constant fetal and maternal monitoring should be available, although periodic monitoring is acceptable. • Any medicine given should not interfere with the ability of your uterus to contract during labor or interfere with contraction after labor to prevent uterine hemorrhage. If a drug causes a systemic response, such as hypotension in a woman, it can result in a decreased oxygen (PO2) gradient across the placenta, causing the indirect result of fetal hypoxia. If a drug causes confusion or disorientation, a woman may be unable to work effectively with contractions, thus prolonging labor and increasing discomfort for her. A preterm fetus, which has an immature liver and is unable to metabolize or inactivate drugs, is generally more affected by drugs than a term fetus. If a medication causes changes in a fetus, such as a decreased heart rate or central nervous system (CNS) depression, it may be difficult for the newborn infant to initiate respirations at birth, severely compromising the infant in the important first minutes of life. In addition, if a drug reduces or eliminates the bearing down reflex, a woman may have difficulty pushing effectively, which may prolong the second stage and increase the risk for a cesarean birth. Lastly, because pain is a subjective sensation, some women are most aware of pain early in labor, whereas some report the second stage of labor as the most difficult. The point at which pain medication is needed, therefore, differs from one individual to another and should be given at whatever point an individual woman feels she needs it. When labor is in the active phase of the first stage, medication to relieve discomfort tends to speed labor progress because, with the pain gone, a woman can relax and work with, not against, her contractions. In contrast, at the second stage, epidural anesthesia or a drug that disorients a woman can slow progress and may result in more instrumentation or cesarean births. For all these reasons, no perfect analgesic agent exists for labor or birth that has no effect on labor, the mother, or the fetus. Preparation for Medication Administration The type of medication used during labor varies among different healthcare providers and also changes based on new research as the effectiveness and safety of new drugs for use during labor are tested. To be safe, follow The Joint Commission’s 2016 National Patient Safety Goals (The Joint Commission, 2016) and remember the criteria a drug must fulfill to be used in pregnancy at any point. Never give a drug to a pregnant woman unless you know the benefit outweighs the risk for both of your patients: the mother and the fetus. Be certain to ask about allergies to all medications before administering them during labor as women in distress from pain can be too distracted to mention this unless directly asked. Prepare a woman for the type of agent prescribed, how it will be administered with an explanation such as “You’ll need to lie on your side” as well as what she can expect to happen after administration (“I’ll be taking your blood pressure frequently”). Women in labor are under a lot of stress. That can make experiencing surprising body sensations from a drug without preparation about the effects that may occur so frightening it can defeat their individual coping ability and any relaxation potential associated with it. Opioid (Narcotic) Analgesics Narcotics may be given during labor because of their potent effect, but all drugs in this category cause maternal respiratory depression as well as fetal CNS depression to some extent and so should be used cautiously (Brimdyr, Cadwell, Widström, et al., 2015). Timing the administration of narcotics during labor is especially important as, if given too early (before 3 cm cervical dilatation), they tend to slow labor. If given close to birth, because the fetal liver takes 2 to 3 hours to activate a drug, the effect will not be registered in the fetus for 2 to 3 hours after birth. For this reason, narcotics are preferably given when the mother is more than 3 hours away from birth. This allows the peak action of the drug in the fetus to have passed by the time of birth so the newborn breathes easily. It can be puzzling to see a sleepy baby born to a woman who was given butorphanol tartrate 2 hours before birth, for example, and an alert baby delivered to a woman who had the same drug within 1 hour of birth. In the second instance, the peak action or peak effect has not yet occurred in the infant. This newborn needs careful assessment for the next 4 hours until the drug does reach its peak. Common opioid analgesics used in labor traditionally include butorphanol tartrate (Stadol), morphine sulfate, nalbuphine (Nubain), meperidine (Demerol), and fentanyl (Sublimaze). None of these drugs completely eliminate the pain of contractions, but they do reduce pain sensation to a level where other nonpharmacologic methods of pain relief can begin to be effective. They all begin to work 15 to 30 minutes after intramuscular administration or about 5 minutes after intravenous (IV) administration. A drawback to all these opioids is they may cause nausea and vomiting in some women. These effects appear to be doserelated (Armstrong & Fernando, 2016). They also produce a feeling of euphoria, so women often report they feel as if they are “floating”; because of this sensation, they may feel they have lost control or are unable to breathe effectively with contractions. Routes of administration and common side effects are shown in Table 16.1. TABLE 16.1 ANALGESICS AND ANESTHETICS COMMONLY USED IN LABOR AND BIRTH Typ Drug Method of e Administration Effect on Mother Effect on Labor Progress Effect on Fetus or Newb orn Narc otic anal gesic Butor Intramuscular or phano intravenous l tartrat e (Stad ol) Effective analgesic; withdrawal symptoms if woman is opiate dependent Possible slowing of labor if given early Result s in some respira tory depres sion Nalbu Intramuscular or phine intravenous (Nub ain) Effective analgesic; slowing of respiratory rate Mild maternal sedation Result s in some respira tory depres sion Morp Intrathecal prior to hine epidural anesthesia sulfat e Pruritus; effective analgesia Possible slowing of labor contraction s Some respira tory depres sion Fenta Intravenous nyl (Subli maze) Lum Local Injected by bar anest anesthesiologist or epid hetic nurse anesthetist at ural L3–L4 for first stage bloc of labor; with k continuous block, anesthesia will last through birth; fentanyl or morphine possibly added to cerebral spinal fluid first Bupiv acain e (Marc aine) Ropiv acain e (Naro pin) Hypotension; Slowing of May respiratory labor if result depression given early in respira tory depres sion Rapid onset in minutes lasting 60–90 min; loss of pain perception for labor contractions and birth; possible maternal hypotension Slowing of labor if given too early; pushing feeling is obliterated, resulting in possible prolonged second stage May be some differe nces in respon se in first few days of life Pude Local Administered just ndal anest before birth for bloc hetic perineal anesthesia; k injected through vagina Rapid None anesthesia of apparent perineum None appare nt Anesthesia of None perineum apparent almost immediately None appare nt Lidoc aine (Xylo caine) Loca Local Injected just before l anest episiotomy incision infilt hetic ratio n of perin eum Lidoc aine (Xylo caine) Gene ral anest hetic Thiop Intravenous by ental anesthesiologist or sodiu nurse-anesthetist m Rapid anesthesia; also rapid recovery Forceps required because abdominal pushing is no longer possible Result s in infant being born with central nervou s system depres sion Source: Karch, A. M. (2013). 2013 Lippincott’s nursing drug guide. Philadelphia, PA: Lippincott Williams & Wilkins. Because of the fetal effects, whenever a narcotic is given during labor, a narcotic antagonist such as naloxone hydrochloride (Narcan) should be available for administration to the infant at birth if needed (Box 16.5). Carefully observe any infant who received naloxone hydrochloride in the immediate postpartum period because the infant’s respirations may become severely depressed again when the drug’s effect wears off (Karch, 2013). If severe infant respiratory depression is anticipated, naloxone hydrochloride can be given to a woman just before birth. It readily crosses the placenta and, because it interferes with or competes for narcotic binding sites, may increase the chance for spontaneous respiratory activity in the newborn. BOX 16.5 Nursing Care Planning Based on Responsibility for Pharmacology NALOXONE HYDROCHLORIDE (NARCAN) Action: Naloxone hydrochloride is a narcotic antagonist that counteracts the effect of narcotic analgesics (Karch, 2013). It is used to counteract respiratory depression in newborns when a woman has received a narcotic analgesic during labor. Pregnancy Risk Category: B Dosage: 0.01 mg/kg, administered either intravenously via umbilical vein, subcutaneously, or intramuscularly; repeated at 2- to 3-minute intervals until a response is obtained Possible Adverse Effects: Hypotension, hypertension, tachycardia, diaphoresis, tremulousness Nursing Implications • Anticipate the need for newborn resuscitative measures including the use of naloxone hydrochloride; have resuscitative equipment and emergency drugs readily available. • If no intravenous access is available, prepare for possible administration via endotracheal tube. • If no response is seen after two or three doses, question whether the respiratory depression is caused by maternal narcotic administration. • Continuously monitor all vital signs for changes. • Remember that the pain-relieving effect of a narcotic will be reversed as the narcotic is cleared from the baby’s system; assess for pain in the neonate if a narcotic was given for pain relief. What If . . . 16.2 Jonny receives no narcotics during labor, yet her newborn is born very sleepy. Would the nurse administer naloxone hydrochloride? Would asking Jonny if she uses recreational drugs be warranted in order to discover the cause of newborn respiratory depression? Additional Drugs Additional drugs, such as tranquilizers, may be administered during labor to reduce anxiety or potentiate the action of a narcotic. An example of such a drug is hydroxyzine hydrochloride (Vistaril). These drugs do not relieve pain, so the woman in labor needs pain management measures in addition to these drugs. Nitrous Oxide Nitrous oxide inhalation has been widely used in Europe for effective pain relief in labor. In the United States, it is beginning to be used more prevalently. In the past, this method had resulted in adverse neonatal outcomes such as brain cell apoptosis leading to developmental impairment. There was also concern about caregiver and maternal exposure. Over the past decade, nitrous oxide has made a comeback in the United States. Research by Rooks (2011) has shown that in appropriate doses (≤50% blend with oxygen) and with a proper and now standard delivery system, nitrous oxide can be safe for mother, fetus, neonate, and caregivers. It does not affect the pattern or intensity of contractions and does not interfere with normal labor. Apgar scores in neonates whose mothers used nitrous oxide do not significantly differ from those who used other forms of pharmacologic pain relief, or no analgesia (Likis, Andrews, Collins, et al., 2014). Regional (Local) Anesthesia Regional anesthesia is the injection of a local anesthetic such as chloroprocaine (Nesacaine) or bupivacaine (Marcaine) to block specific nerve pathways (Anim-Somuah et al., 2011). This achieves pain relief by blocking sodium and potassium transport in the nerve membrane, thereby stabilizing the nerve in a polarized resting state so the nerve is unable to conduct sensations. Various regional anesthetic injection sites are shown in Figure 16.3. Any woman with a bleeding defect, such as those that may occur with preeclampsia, need to be assessed carefully before regional anesthesia is administered to prevent bleeding at the injection site. Figure 16.3 Anatomy of the spinal canal and sites of injection for regional anesthesia. Regional anesthetics have the potential to result in fetal bradycardia. This is not due to the transmission of the drug from maternal to fetal circulation but rather secondary to the effects of maternal hypotension following administration of the medication. This may resolve spontaneously, with position change or with the administration of additional medication (Mohta, Aggarwal, Sethi, et al., 2016). The effects of epidurals on breastfeeding show mixed and contradictory results in the literature (French, Cong, & Chung, 2016). Most importantly, regional anesthesia is able to completely eliminate pain yet allow a woman to be completely awake and aware of what is happening during birth. It can make pushing with second stage labor more difficult, but it does not depress uterine tone, so the uterus remains capable of optimal contraction after birth, thereby helping to prevent postpartal hemorrhage. In the rare event an infant is born with symptoms of toxicity from a regional anesthetic, an exchange transfusion at birth will remove the anesthetic from the infant’s bloodstream. Gastric lavage also will remove a great deal of anesthetic because anesthetics have a strong affinity for acid media, such as stomach acid. Epidural Anesthesia The nerves in the spinal cord are protected by several tissue layers. • The pia mater is the membrane adhering to the nerve fibers. • Surrounding this is the cerebrospinal fluid (CSF). • Next comes the arachnoid membrane and, outside that, the dura mater. • Outside the dura mater is a vacant space (the epidural space). • Beyond it is the ligamentum flavum, yet another protective shield for the vulnerable spinal cord (see Fig. 16.3). An anesthetic agent introduced into the CSF in the subarachnoid space is spinal injection or spinal anesthesia. An anesthetic agent placed just inside the ligamentum flavum in the epidural space is called epidural anesthesia. Anesthetic agents placed in the epidural space at the L4–L5, L3–L4, or L2–L3 interspace block not only spinal nerve roots in the space but also the sympathetic nerve fibers that travel with them. Therefore, these blocks can provide pain relief during both labor and birth. Because a woman no longer experiences pain, the release of catecholamines (epinephrine) with a β-blocking effect from a pain response is decreased, making this a very effective pain relief measure for labor (Impey & Child, 2012). Epidural blocks are suitable for almost all women. They are advantageous for women with heart disease, pulmonary disease, diabetes, and sometimes severe gestational hypertension because they make labor virtually pain free and thereby reduce stress from the discomfort of labor. Because the woman does not feel contractions, her physical energy is preserved. Epidural blocks are acceptable for use in preterm labor because the drug has scant effect on a fetus and allows for a controlled and gentle birth with lessened trauma to an immature fetal skull. Because the woman receives no systemic medication, the infant responds more quickly after birth than if systemic narcotic analgesics were used. The chief concern with epidural anesthesia is its tendency to cause hypotension because of its blocking effect on the sympathetic nerve fibers in the epidural space. This blocking leads to decreased peripheral resistance in the woman’s circulatory system. Decreased peripheral resistance causes blood to flow freely into peripheral vessels, and a pseudohypovolemia develops, which registers as hypotension. This risk can be reduced by being certain a woman is well hydrated with 500 to 1,000 ml of IV fluid, such as Ringer’s lactate, before the anesthetic is administered. Ringer’s lactate is preferable to a glucose solution because too much maternal glucose can cause hyperglycemia with rebound hypoglycemia in the newborn. Be certain a woman does not lie supine after an epidural block but remains on her side to help prevent supine hypotension syndrome. If hypotension should occur, raising the woman’s legs and administering oxygen and additional IV fluid along with an antihypotensive agent such as ephedrine to elevate blood pressure may be necessary to stabilize cardiovascular status. This is an emergency because if the woman is severely hypotensive, blood is shunted away from the uterus and leads to poor perfusion of the placenta, eventually causing fetal distress. A disadvantage of epidural anesthesia is that the bearing down reflex may be reduced or absent, making it difficult for a woman to push effectively. This may delay fetal descent, thus prolonging the second stage of labor and leading to an increased number of instrument-assisted births (Schrock & Harraway-Smith, 2012). A second stage delay this way occurs primarily when the fetus is in an occipitoposterior position. Changing the woman’s position (e.g., to all fours) to help fetal rotation can be helpful to aid descent. For both of these situations, allowing an epidural to wear off by the second stage of labor so that a woman can push with contractions is another option. If this is unsuccessful, an oxytocin IV to help strengthen contractions can be administered. Many women are understandably overwhelmed and disappointed if the epidural is allowed to wear off; the excellent pain control they had may make the return of contraction pain seem extreme. Encouragement and use of nonpharmacologic methods will be critical nursing interventions at this time. In rare instances, the anesthetic enters the woman’s blood circulation instead of settling into the epidural space. Drowsiness, a metallic taste on the tongue, slurred speech, blurred vision, unconsciousness, and seizure, which may lead to cardiac arrest, are alerts this has happened and, again, is an emergency situation. The woman needs oxygen and an anticonvulsant, such as diazepam (Valium) or thiopental sodium (Pentothal) IV, followed by the prompt birth of the fetus to protect the health of the woman and the fetus. Technique for Administration Epidural blocks are usually delayed until a woman’s cervix is dilated 3 to 5 cm as earlier administration may slow the first stage of labor. Be certain an infusion of Ringer’s lactate solution is begun preprocedure and that equipment for blood pressure monitoring is in place and functioning. Help position the woman on her side on her birthing bed. If she curves her back outward, this increases the intravertebral spaces and allows easier access to the injection site. An epidural block may consist of only an anesthetic injection into the epidural space or a combined method where a low-dose anesthetic is injected into the epidural space and a small dose of an analgesic such as fentanyl is also injected into the CSF space. This combination of drugs and technique is advantageous because it results in a “walking” or “mobile” block, which produces anesthesia up to the level of the umbilicus in 10 to 15 minutes that will last for approximately 40 minutes to 2 hours (Schrock & Harraway-Smith, 2012). Its second advantage is that it allows a woman to move about and walk while anesthesia is in effect. A catheter is left in place attached to a syringe to allow for repeated injections without further injection pain (Fig. 16.4). Figure 16.4 Epidural anesthesia. (A) A needle is inserted into the epidural space. (B) A catheter is threaded into the space; the needle is then removed. The catheter allows medication to be administered intermittently or continuously to relieve pain during labor and childbirth. Assess a woman’s pulse and blood pressure following the injection. Observe for toxic symptoms of hypotension, slurred speech, and rapid pulse, which would occur if the anesthetic was accidentally placed into a blood vessel and not the hollow epidural space. Be certain to review agency policy regarding catheter care before caring for a person with a catheter in place to prevent infection at the site. Proper gowning is encouraged prior to administration for colonization reduction (Siddiqui, Davies, McGeer, et al., 2014). An epidural block provides anesthesia for uterine contractions but not perineal relaxation. Close to birth, if the woman sits up and an additional dose of anesthesia is added to the catheter, perineal anesthesia will result as well. Leaving the lower anesthesia for late in labor this way is thought to allow for better internal rotation of the fetal head because the perineal muscle is not lax, creating a lessened need for forceps for rotation. Aftercare for the Woman With an Epidural Anesthesia Following anesthetic administration, be certain a woman lies on her side, or if on her back, she should place a firm towel under her left hip to avoid hypotension from poor blood return to the heart. To keep her free from discomfort during the duration of labor, anesthetic can be continually infused by an infusion pump, or other doses of anesthetic, termed “top-ups,” can be added at intervals. Both techniques are equal in their effect on length of labor, although continuous administration may result in more cesarean births because of difficulty pushing and fetal descent (Siddiqui et al., 2014). Each time, before an additional top-up dose is administered, ask the woman to say out loud a phrase such as “I can do it” three times. If she is unable to do this, question the dose; lack of fine motor coordination and slurred speech can indicate a slowly occurring toxic reaction. Yet another technique used to maintain epidural anesthesia is selfadministration or patient-controlled epidural analgesia (PCEA). With this technique, following a lockout period when no more anesthetic can be administered to avoid overdosing, an analgesic mixture is delivered whenever the patient presses a button on a PCEA pump (Jokinen, Weibel, Afshari, et al., 2015). This method of administration is advantageous because less anesthetic is required compared with continuous epidural infusion (CEI) and can give the woman a feeling of empowerment as she controls her own pain management. A nurse should be in continuous attendance as long as epidural anesthesia is being used. When recording vital signs, be aware epidural anesthesia can cause a temporary elevation in temperature, which is not serious unless it rises above 101°F (Sultan, David, Fernando, et al., 2016). Possible complications that can occur from epidural blocks include hypotension, pruritus (especially if morphine was used), urinary retention, nausea and vomiting, and, rarely, a postpartal dural puncture headache (PDPH) (because the subarachnoid space was entered for the analgesic injection). To detect if hypotension is occurring, continuously monitor blood pressure for the first 20 minutes after each new injection of anesthetic. Continue to periodically monitor blood pressure throughout the time the anesthetic is in effect to be certain the woman’s systolic pressure does not fall to less than 100 mmHg or decrease by 20 mmHg or more in a hypertensive woman. A drop greater than this could be life-threatening to a fetus unless prompt and effective corrective measures are taken, such as repositioning and administering an antihypotensive agent (e.g., ephedrine) to ensure the fetal outcome will not be compromised. After an epidural block, a woman loses sensation of bladder filling. Remind her to void every 2 hours, monitor intake and output, and observe and palpate for bladder distention to avoid overfilling, especially if labor is prolonged. Be aware of the standards and policies of the healthcare agency related to who may add additional anesthesia or remove the catheter. To assess after birth whether the anesthesia is wearing off, touch a woman’s leg and ask if she can feel your touch. Ask her to raise her knees and observe whether she can do this easily. Even after feeling in her legs returns, walking may be difficult for her. Be certain to stay with the woman the first time she is out of bed following regional block anesthesia to prevent her from falling. Spinal (Subarachnoid) Anesthesia Spinal anesthesia is not used frequently in preference to epidural blocks, but it may be used in an emergency or for a cesarean birth because the administration technique is simpler than that of an epidural and can be accomplished more rapidly. Before spinal anesthesia, as a guard against hypotension, an IV fluid such as Ringer’s lactate solution is usually begun to ensure good hydration. Be certain the fluid is infusing well before the anesthesia is administered. For spinal anesthesia, a local anesthetic agent such as bupivacaine (Marcaine) is injected using lumbar puncture technique into the subarachnoid space (into the CSF) at the L3 and L4 interspace. A narcotic agonist such as morphine or fentanyl may be added for additional pain relief. For administration, the woman is usually asked to sit on the side of the bed with legs dangling and head bent. Ask her to bend her head forward so her back curves and the intravertebral spaces open. Be sure either you or her support person steadies her in this sitting position because she is very “front heavy” as a result of her pregnancy and could easily fall forward if not well supported. After injection, the anesthetic normally rises to the level of T10. Anesthesia up to the umbilicus and including both legs will be achieved. Spinal anesthetic agents may be “loaded” or “weighted” with glucose to make them heavier than CSF. This helps prevent them from rising too high in the spinal canal and interfering with the motor control of the uterus or with respiratory muscles (Drasner & Larson, 2011). Following the anesthetic injection, if the woman was sitting, the anesthesiologist will ask the woman to lie down. It’s important a woman lies down at this time because if she continues to sit upright, the anesthetic will not rise high enough in the canal to achieve pain relief. She must not lie down before this time, however, or the anesthetic could rise too high in the canal. Lying with a pillow under the head is another method to help ensure the anesthesia will be confined to the lower spinal canal. As mentioned, hypotension from sympathetic blockage in the lower extremities may occur immediately after spinal anesthetic administration. This leads to vasodilation and a decrease in central blood pressure. If hypotension occurs, placental blood perfusion can be compromised. Turn the woman to her left side to reduce vena cava compression. Expect the anesthesiologist to quickly increase the rate of IV fluid administration to increase blood volume; ephedrine to increase blood pressure and oxygen also may be administered. Never place a woman in a Trendelenburg position (head lower than her body) to help restore blood pressure after spinal anesthesia. This could make the anesthetic rise high in her spinal column, causing uterine or respiratory function to cease. A late complication of spinal anesthesia is a PDPH or “spinal headache.” This occurs because of CSF leakage from the needle insertion site and also possibly from the irritation of a small amount of air that entered at the injection site. It has been demonstrated that the type of needle used may be a significant factor in whether or not a woman will have a spinal headache (Genç, Sahin, Maral, et al., 2016). The shift in pressure of the CSF causes strain on the cerebral meninges, initiating the pain. The incidence of such headaches is reduced if a woman is well hydrated before injection. If a headache occurs, the postpartum woman can be encouraged to drink a large quantity of fluid because a high fluid intake rapidly provides replacement of spinal fluid. A spinal headache can be relieved by the administration of hydrocortisone to reduce inflammation (Hanling, Lagrew, Colmenar, et al., 2016). Having the woman lie flat and administering an analgesic also helps. Some women find a cold cloth applied to their forehead helpful. If a headache is incapacitating, it can be treated with a blood patch technique. For this, 10 to 20 ml of blood is withdrawn from an accessible vein and then immediately injected into the epidural space over the spinal injection site. The injected blood clots and seals off any further leakage of CSF (Hanling et al., 2016). QSEN Checkpoint Question 16.5 TEAMWORK & COLLABORATION Jonny has chosen to have epidural anesthesia, and the nurse has consequently informed the anesthesiologist. What are two risks that are potentially associated with this form of anesthesia? a. Hypotension and a prolonged second stage of labor can occur. b. Severe headache and peripheral cyanosis can occur. c. Women have increased back pain and abrupt transitions between stages of labor. d. Maternal hypertension and a reduced red blood cell count can occur. Look in Appendix A for the best answer and rationale. MEDICATION FOR PAIN RELIEF DURING BIRTH Stretching of the perineum causes pain that occurs during the birth. The simplest form of relief for this type of pain is the natural pressure anesthesia that results from the fetal head pressing against the stretched perineum. This natural anesthesia is often adequate to allow the fetal head to be born with only momentary pain, which, although intense and hot, occurs suddenly and is over quickly. Often, after the hours of hard contractions a woman has come through, this flash of pain seems insignificant. For some women, however, additional medication is needed to reduce the pain of birth. Local Anesthetics Local anesthesia reduces the ability of local nerve fibers to conduct pain. Local Infiltration Local infiltration is the injection of an anesthetic such as lidocaine (Xylocaine) into the superficial nerves of the perineum along the vulva. The effect lasts for approximately 1 hour, allowing for a less painful birth and suturing of an episiotomy (a cut to enlarge the vagina opening; discussed in Chapter 24). Pudendal Nerve Block A pudendal nerve block is the injection of a local anesthetic such as bupivacaine (Marcaine) through the vagina to anesthetize the pudendal nerve. It is used for a woman who has not had an epidural to provide a pain-free birth and, if the woman should have an episiotomy, painless surgical suturing and repair. Although a pudendal nerve block is local, assess the fetal heart rate and the mother’s blood pressure immediately after the injection to be certain maternal hypotension does not occur. General Anesthesia General anesthesia is never preferred for childbirth because it carries the dangers of hypoxia and possible inhalation of vomitus during administration. Because it is used so rarely, you probably will not see this used; if it is used, there are special precautions you need to be aware of. Pregnant women are particularly prone to gastric reflux and aspiration because of increased stomach pressure from the weight of the full uterus beneath it. The gastroesophageal valve at the top of the stomach also may be displaced and possibly functioning improperly. Despite these risks, general anesthesia may be necessary in emergency situations, such as if the placenta loosens before the fetus is born (placental abruption), spinal anesthesia is contraindicated, or an immediate cesarean birth is required. For complete and rapid anesthesia during childbirth, thiopental sodium (Pentothal), a short-acting barbiturate, is usually the drug of choice. It causes rapid induction of anesthesia and, because it has a short half-life, allows for good uterine contraction afterward and so prevents postpartal hemorrhage. All women who receive a general anesthetic, however, must be observed closely in the postpartal period for uterine relaxation and the risk of uterine atony and postpartal hemorrhage. For the procedure, after induction with thiopental sodium, the woman is intubated, and anesthesia is then maintained by administration of nitrous oxide and oxygen. Thiopental sodium crosses the placenta rapidly, so an infant born to a woman anesthetized by this method may be slow to respond at birth and may need resuscitation. Some women comment that their throat feels raw or sore after general anesthesia administration; this is from the insertion and maintenance of an endotracheal tube. Using an anesthetic throat spray or gargle, sipping cold liquids, or sucking on ice chips (as soon as this is safe after general anesthesia) can help to relieve the discomfort. Preparation for the Safe Administration of General Anesthesia To ensure safe general anesthesia administration, an anesthesiologist or nurse anesthetist needs a minimum of six drugs readily available: • Ephedrine to use in the event blood pressure falls • Atropine sulfate to dry oral and respiratory secretions to prevent aspiration • Thiopental sodium (Pentothal) for rapid induction • Succinylcholine (Anectine) to achieve laryngeal relaxation for intubation • Diazepam (Valium) to control seizures, a possible reaction to anesthetics • Isoproterenol (Isuprel) to reduce bronchospasm, should aspiration occur In addition to these medications, an adult laryngoscope, an endotracheal tube, a breathing bag with a source of 100% oxygen, and a suction catheter and suction source should be at hand. Aspiration of Vomitus There is a danger of vomiting with a general anesthetic; this can be fatal if a woman’s airway becomes occluded by foreign matter. In addition, stomach contents have an acid pH that can cause chemical pneumonitis and secondary infection of the respiratory tract. Some anesthesiologists may prescribe IV ranitidine (Zantac) or an oral antacid such as sodium citrate to be given before general anesthesia is administered to reduce the level of acid in stomach contents should aspiration occur. Metoclopramide (Reglan) increases gastric emptying and may also be prescribed. For general anesthesia administration, the woman is asked to lie on her back with a wedge under her left hip to displace the uterus from the vena cava. To reduce the occurrence of hypotension and to establish a line for emergency medications, IV fluid administration is begun. The woman is then given a rapid-induction IV agent, followed by intubation with a cuffed endotracheal tube. The moments of induction of general anesthesia before the endotracheal tube is safely in place are critical ones for the anesthesiologist. Respect his or her need to concentrate by not talking until the task is achieved. If aspiration of vomitus should occur following administration, prompt attention is essential. The anesthesiologist suctions the woman’s trachea to remove as much foreign material as possible. The woman is intubated, if she was not previously, and given 100% oxygen. IV isoproterenol to reduce bronchospasm and a corticosteroid to reduce inflammation may be given. Positive-pressure ventilation may be initiated. Blood gas analysis and a chest X-ray usually are obtained to determine how much aeration the woman is still capable of achieving. The woman may receive mechanical ventilation until her overall clinical condition improves, as shown by X-ray films and blood gas concentrations. She may be critically ill at the time of aspiration and, after the cesarean birth, often will be transferred to an intensive care unit for the special care she needs to survive this emergency. QSEN Checkpoint Question 16.6 QUALITY IMPROVEMENT There is no reason to think Jonny will need a general anesthetic. But if she did, what type of drug would the nurse want to ensure is readily available on a birthing unit to help minimize the risk of aspiration of vomitus? a. An anticonvulsant such as diazepam (Valium) b. A nerve relaxant such as phenobarbital c. Metoclopramide (Reglan) to speed gastric emptying d. Oxytocin to increase the effectiveness of labor Look in Appendix A for the best answer and rationale. Nursing Diagnoses and Related Interventions Nursing Diagnosis: Anxiety related to more pain than expected from labor contractions Outcome Evaluation: Patient identifies beginning and end of contractions, expresses confidence rather than confusion about ongoing process, states she feels less anxious, and is able to concentrate on controlled breathing. In addition to causing local discomfort, pain can evoke a general stress response (fight-or-flight syndrome). This releases epinephrine, which causes peripheral and uterine vasoconstriction. This can increase the degree of pain experienced because of the resulting increase in tissue anoxia. Reducing anxiety through relaxation techniques such as spaced breathing exercises or through administration of medication to reduce anxiety can reduce vasoconstriction and help reduce pain. Reduce Anxiety With Explanations of the Labor Process. Planning with women their options for pain relief during labor should begin prenatally (Box 16.6). BOX 16.6 Nursing Care Planning to Empower a Family PAIN RELIEF DURING LABOR Q. Jonny tells you, “I know my friends have told me pain during labor would be horrible, but what can I do so I won’t hurt so much?” A. Here are some common suggestions to help with pain relief: • Ask your primary healthcare provider early in pregnancy about pain management options for labor. The options your care provider suggests may actually influence your decision as to whether this is the optimal care provider for you. • Attend childbirth preparation classes during pregnancy and conscientiously practice breathing or other relaxation exercises. These measures can be adequate all by themselves; if not, they may complement pharmacologic methods of pain relief. • Make a birth plan detailing what position you choose for labor and other options you want to use. This helps give you a greater sense of control in the face of pain. • Be certain a support person will be with you during labor. Name a second person or investigate using a doula if you are uncertain whether your usual support person will be available or can fill this role. • Late in pregnancy, if you are still concerned, let your primary healthcare provider know. In addition to medication for pain relief during labor, medication to reduce anxiety is also available. • On admission to the hospital, let the medical and nursing staff know you are concerned so they can work with you to find satisfactory pain management. • The most commonly used options today are oral, intramuscular, or intravenous administration of narcotics or injection of regional anesthesia by epidural block. Ask questions about any method suggested if necessary so you’re aware of action and side effects. • Be aware the choice of receiving analgesia or anesthesia is yours. However, if a complication occurs, be ready to compromise in the interest of safety for yourself and your child. During labor, use a standard method of pain assessment, such as asking a woman to rate her pain level on a scale of 1 to 10 or show her a paper with a line marked 1 to 10 if she’s more visually oriented, so she can rate her pain. Based on her response, evaluate whether pain relief is adequate and effective. Introduce natural methods based on the gate control theory of pain relief such as massage or imagery. Be sure to offer careful explanations of what is happening or what will happen during labor because this can help alleviate anxiety and thereby reduce some discomfort. Be certain to explain the characteristics of contractions (e.g., labor contractions are rhythmic and come and go repeatedly) and reinstruct as necessary. Do not assume a woman is aware of this simply because she is experiencing the contractions. Her pain may be so intense and the intensity so unexpected that she is unaware of any relief between contractions (Box 16.7). BOX 16.7 Nursing Care Planning Tips for Effective Communication Jonny stated early in labor that she didn’t want to use any medication for pain relief. As soon as her contractions became 30 seconds in length, however, she requested some analgesia. Her physician prescribed intramuscular butorphanol tartrate (Stadol). Her contractions are now 40 seconds in duration and only moderately strong. She looks increasingly uncomfortable with each contraction. Tip: Ask the patient to rate her pain on a scale of 1 to 10 rather than just asking how she feels. Assess whether she has a clear understanding of the nature of labor contractions to make it easier for her to manage them. Because women in labor are under stress, they may not hear instructions when they are given. Nurse: How are you feeling, Jonny? Is there anything I can do for you? Jonny: I need something stronger for pain. Nurse: On a scale of 1 to 10, with 1 being little pain and 10 being the worst pain ever, how would you rate the pain you’re having? Jonny: Two, but I know it’ll be 10 in another half hour when my contractions get so strong that they’re constant. Nurse: I can assist you with relaxation techniques to lessen your discomfort. Contractions aren’t constant and resting in-between contractions is helpful. This on/off effect of labor contractions differentiates the pain from that of a toothache or headache, which is continuous. Sometimes, just knowing this can help a woman tolerate the pain even as it increases in intensity. Do not assume a woman knows such things like when membranes rupture it is painless, that a pink-stained show is normal, or that contractions change in character during labor. A woman having her first child may not know these things. A woman having her second child may not remember what her labor was like the last time, or she may find this time so different (even if it is well within usual limits) she is frightened by it. Be certain to give explanations to a woman’s partner or support person as well because it’s hard to support someone when you need support yourself. Unless the support person’s anxiety and fear are relieved, he or she may start to convey anxiety back to the woman in labor rather than help her relax. Nursing Diagnosis: Ineffective coping related to combination of uterine contractions and anxiety Outcome Evaluation Patient demonstrates effective coping by expressing confidence in her ability to maintain active participation during labor, using continued breathing techniques, expressing the need to change position, and verbalizing confidence in healthcare providers. Help the Woman Identify Coping Strategies. Because pain is not a new phenomenon for a woman of childbearing age, it can be helpful to ask her to recall methods she usually uses to combat pain or anxiety, such as meditation or applying a cool cloth. Associating labor pain with usual circumstances can go a long way toward helping her collect her resources and decide on a workable pain relief strategy. Box 16.8 shows an interprofessional care map illustrating both nursing and team planning for helping reduce anxiety to manage discomfort during labor. BOX 16.8 Nursing Care Planning AN INTERPROFESSIONAL CARE MAP FOR A WOMAN REQUIRING COMFORT MEASURES DURING LABOR AND BIRTH Jonny Baranca is a primipara in early labor whom you admit to a birthing unit. Her contractions are 7 minutes apart, and her cervix is 3 cm dilated. She tells you her sister had epidural anesthesia that completely obliterated her pain in labor for the birth of her baby 3 months ago. Based on her sister’s experience, Jonny expected to be given epidural anesthesia as soon as she arrived at the hospital. As she is in early labor, her physician asked her to wait until she is 4 cm dilated. When you enter her room, you find her lying on her back in a birthing bed, crying from pain. Her husband shouts at you that his “wife deserves better care than this.” Family Assessment: Gravida 1, para 0; accompanied by husband who will act as support person and coach. Patient works as clerk in clothing store; husband is physical education major at local university. Patient Assessment: Contractions are of moderate intensity, every 6 to 7 minutes, with a duration of 35 seconds. Cervix dilated 3 cm, 80% effaced, −1 station. Membranes intact. Fetal heart rate (FHR), 148 beats/min; fetus in right occiput anterior (ROA) position. Attended childbirth education classes but did not practice breathing exercises. Last meal: 3 hours ago; last voided, 2 hours ago. Nursing Diagnosis: Pain related to effects of uterine contractions and pressure on pelvic structures Outcome Criteria: Patient confirms discomfort is controlled (pain is a 3 or less on a 1 to 10 pain scale) with either nonpharmacologic or pharmacologic methods; responds to questions and instructions; identifies need for additional pain relief measures if required. Team Member Responsible Assessment Intervention Rationale Activities of Daily Living, Including Safety Expected Outcome Nurse Assess what birth plan the woman wants to follow. Inspect her suprapubic area and palpate for bladder distention. Remind patient she does not need to remain in bed. Encourage her to void every 2 hours. Ambulation can increase comfort and progress. A full bladder contributes to discomfort and may impede fetal descent, possibly prolonging labor. Patient ambulates in early labor. Has no signs of bladder distention; voids every 2 hours during labor. Respecting patient’s wishes is a prime method of encouraging self-efficacy. Pain management team supports patient’s wish for pharmacolog ic intervention; encourages nonpharmaco logic measures until epidural anesthetic is appropriate. Teamwork and Collaboration Nurse/primar Locate the y healthcare on-call provider healthcare provider to provide anesthetic pain relief when patient reaches 4 cm dilation. Notify nurseanesthetist concerning patient’s wish to receive an epidural block as soon as possible. Procedures/Medications for Quality Improvement Nurse Assess how patient’s husband views his role in labor. Assess if patient will try controlled breathing exercises learned in preparation for labor class. Refresh controlled breathing and imagery with support of husband. Allow husband occasional breaks. Stay with the patient during this time to provide support. A support person increases satisfaction with labor; controlled breathing and imagery can be learned during labor. Support person helps patient with imagery and controlled breathing. Patient allows healthcare providers to substitute for husband so husband can take occasional breaks. Determine what patient would like to eat or drink while in labor. Provide patient with a beverage at least every hour; food as desired. Fluid maintains hydration; ice chips or hard candy can relieve mouth dryness from breathing exercises. Patient states she has no mouth discomfort from breathing; drinks fluid every hour. Nutrition Nurse Patient-Centered Care Nurse/nurse anesthetist Assess if patient still desires epidural anesthesia for pain management. Provide information on epidural anesthesia as needed; update the couple on labor progress. Frequent updates on progress help alleviate anxiety and fears that may exacerbate pain. Couple confirms they are certain epidural anesthesia is their method of choice; receive frequent updates on labor progress. Praise can instill a sense of control and motivation to continue to use alternative methods of pain control. Patient rates her level of pain from labor contractions not above 3 on a 1 to 10 scale. Psychosocial/Spiritual/Emotional Needs Nurse Assess level of patient’s pain by verbal, pain scale, and nonverbal indicators. Use 1 to 10 scale and evaluate response to techniques used. Support patient in her ability to manage pain until her epidural can be given. Nurse Assess what nonpharmaco logic measures (such as music, touch, environment al calm) patient thinks would help complement epidural block and aid comfort. Provide a comfortable environment: clean sheets, cool washcloth to forehead, closed room door. Refrain from intervening with patient during a contraction. A comfortable environment aids in relaxation, promoting effective coping. Interrupting the patient’s breathing can make the technique ineffective as a pain relief measure. Patient reports she feels environment is comfortable and complements other pain relief measures. Informatics for Seamless Healthcare Planning Nurse Ask patient and husband to evaluate their labor experience. Review with patient pain relief measures used and determine which were most effective. Reviewing a possibly traumatic experience helps to put it into perspective among life events. Patient and support person state labor and birth were, at worst, a tolerable experience and, at best, a highlight of their lives. Provide Comfort Measures. Usually, anyone can tolerate a little discomfort from a backache, being thirsty, having dry lips, or having a leg cramp. However, few people can tolerate having all of these discomforts simultaneously or feeling even one of them while experiencing a labor contraction. Assist the woman’s support person to provide the usual comfort measures that are helpful for anyone with pain, such as reassurance, massage, or a change in position. For dry lips, ice chips to suck on, moistening the lips with a wet cloth, or using a moisturizing jelly or balm can be helpful. A cool cloth to wipe perspiration from the forehead, neck, and chest can keep a woman from feeling overheated. A woman’s sheets and clothing may wrinkle rapidly and stick to her skin if she is perspiring. The waterproof pad under her buttocks will become soiled with vaginal secretions and will begin to feel hot and sticky. Never apply sanitary pads in labor because, although they absorb vaginal secretions well, they also tend to slip out of place, possibly carrying pathogens from the rectal area forward to the vaginal opening. Instead, change waterproof pads frequently. At least halfway through the first stage of labor, or more frequently as indicated by the woman’s condition, change her sheets, offer her a clean gown, and ask if she’d like to bathe or take a shower. These measures can help her feel clean and refreshed, with a ready-to-go-again feeling. Think of comfort measures for the woman’s support person as well. Is the chair by the side of the bed comfortable? Does he or she need to stretch or take a beverage or bathroom break? Could you serve as the coach while the support person makes some phone calls? Breaks such as these allow a partner to come back rested and ready to give support again. Nursing Diagnosis: Pain related to labor contractions Outcome Evaluation: Patient states pain is reduced to a tolerable level with techniques used so she is able to handle or “work with” contractions and demonstrates ability to listen and respond to questions and instructions. Assist the Woman With Prepared Childbirth Method. Depending on the type of childbirth preparation a woman and her support person have had, the method used may include breathing exercises, distraction by focusing on an external object, acupressure, therapeutic touch, music therapy, guided imagery, self-hypnosis, or a combination of these methods. The use of biofeedback is not well documented in labor but may also be effective. Even though a woman conscientiously practiced breathing or focusing in a relaxed, fun setting of an antepartal class, the discomfort and stress of labor may make it easy for her to forget what she learned. As necessary, review previously learned breathing techniques with her. Urge her to begin using these early in labor, before contractions become strong, so she gains confidence that they can be effective at diminishing pain. If a woman has had no prior training in breathing exercises, sit with her and teach her a simple breathing pattern, so she can begin to utilize this to relieve some of her pain. Massage is another pain relief method that can be taught to a woman and her support person during labor. This may be especially useful if a woman is experiencing back pain because rubbing or massaging the sacral area often alleviates that. Firm massage on her shoulders can provide a relaxing distraction from the sensation of internal pressure and pain. Encourage Comfortable Positioning. An upright position, sitting, walking, or swaying with a partner may be most comfortable for a woman in early labor and aids contractions and descent through gravity (see Chapter 15). If a woman wants to walk and has no support person, walk with her as she may need support during a contraction. Leaning forward against a birthing ball or pelvic rocking between contractions may relieve tense back muscles. If a woman must remain in bed because of a situation such as her membranes have ruptured and the fetal head is not engaged, urge her to keep active within the limits of bed rest and especially not to lie on her back to avoid supine hypotension syndrome. Move bedclothes or monitor leads, if any are attached, as needed to allow her to be able to turn and remain active. Position changes during the second stage of labor help fetal descent and may shorten labor. Urge a woman to sit, stand, kneel on hands and knees, lie in a lateral recumbent position, squat, or use whatever position she prefers (see Chapter 15). Keep in mind that maintaining these positions often requires assistance from one or two support people to keep an unbalanced woman from falling. Provide Pharmacologic Pain Relief. Helping a woman decide if and when medication for pain relief should be used requires an in-depth understanding of the available drugs, their effects on the mother and the fetus, and their mechanism and duration of action. It also requires sympathetic listening and counseling skills. Many women come into labor wishing to avoid drugs entirely. Once in labor, they may change their minds but hesitate to say so, especially if their partners also believe a birth without the use of drugs is ideal. Other women come into labor asking to receive something immediately to avoid experiencing any pain. In both instances, provide information about the use of drugs and their ultimate effects. Maintain a supportive presence to help a woman make the best decision for herself and her baby. Some women require analgesia or anesthesia because of a complication. Helping these women and their support persons understand why the medication is necessary calls for equal care and skill. As a rule, record a baseline fetal heart rate and maternal blood pressure and pulse before administering medication; reassess 15 minutes later for fetal and maternal safety. What If . . . 16.3 Jonny, who is still in early labor, tells the nurse if she can’t have an epidural immediately, she wants a general anesthesia. If she can’t have that, she will leave the hospital. Her physician has said she cannot justify a general anesthesia for uncomplicated labor. The nurse finds Jonny crying because her doctor won’t give her anything for pain. How would the nurse handle this situation? The Woman With Unique Needs THE MORBIDLY OBESE WOMAN Morbidly obese women may have more difficulty using some nonpharmacologic measures for pain relief than other women. For example, be certain a portable birthing tub (looks like a child’s plastic pool) will be sturdy enough to support her weight as she leans against the side. Check to be certain the labor room shower is wide enough if she wishes to use warm water sprays for pain management. Remember, birthing beds are not very wide; be cautious when you ask her to turn that she has adequate space to do that. Straddling a chair and leaning against the back may be unsafe if the chair is not strong enough to support her weight. Analgesic administration may also pose a problem as a usual dose may not be as effective in extremely obese women. Question doses for women who might need a larger amount so they can achieve pain relief. Anesthetic administration may also cause concern as it may be more difficult for an anesthetist to identify the L3–L4 intravertebral space for injection. Although women who are classified as obese do have higher risk of labor complications, they are also at greater risk for procedures such as induction of labor, resulting in cesarean birth (Kerrigan, Kingdon, & Cheyne, 2015). THE WOMAN WITH CULTURAL CONCERNS Because of cultural traditions, some women are very opposed to the use of analgesia or anesthesia in labor. Be certain to respect this concern by aiding women in any way possible to use the methods they have chosen for pain control and to not interrupt distraction techniques such as controlled breathing, meditation, or chanting. Mark a nursing care plan as to the woman’s preference so other team members don’t suggest analgesia. Caution other team members as well to remain quiet while the baby is …
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Socratic Problem-Solving Approach The Socratic Method is a teaching style in which teachers ask students questions designed to stimulate more complete thinking and deeper insight. It also relates to the steps of performing scientific research. When the Socratic approach is applied, students are prompted to look more closely at your ideas, question your assumptions and accepted premises, and view your choices through a rigorous lens. Apply the Socratic

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approach Applying the Socratic approach to problem solving helps you identify gaps and improve your thinking when writing papers or completing projects. The questions may be used to spark new insights when responding to discussion topics and posts. • • • • • • Identify the elements of the problem, issue, or question Analyze, define, and frame the problem, issue, or question Consider solutions, responses, or answers Choose a solution, response, or answer Implement your choice Evaluate the results Socratic problem-solving references Paul, R., & Elder., L. (2006) The miniature guide to critical thinking concepts & tools (4th ed.). Dillon Beach, CA: The Foundation for Critical Thinking. Wertheim, E. G. (n.d.). A model for case analysis and problem solving. College of Business Administration, Northeastern University. Retrieved August 7, 2007, from http://web.cba.neu.edu/ewertheim/introd/cases.htm (Material no longer available at this link.) *Source: Dictionary.com RELATED RESOURCES Apply critical thinking Learn more about applying the Socratic approach when creating discussion posts. Socratic problem-solving approach Identify gaps and improve your thinking when writing a course paper or completing a project. Practice Activity Use the Socratic approach when responding to a discussion question. Running head: APPLYING RESEARCH SKILLS Applying Research Skills Learner’s Name Capella University Developing a Health Care Perspective Applying Research Skills February, 2018 Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. 1 Comment [A1]: You effectively used the APA Template paper format. APPLYING RESEARCH SKILLS 2 Applying Research Skills With the advent of new technologies and treatment methods, health care organizations are facing many challenges. Patient safety is one such challenge that needs to be addressed not only by health care professionals but also by other stakeholders in the business. Ensuring patient safety is essential for providing quality health care. As a medical transcriptionist, I am responsible for converting voice-recorded reports of health care professionals into text. Although I am not directly involved in treating patients, any errors that occur during the transcription process could result in inaccurate documentation of medical data. For example, one of my colleagues documented the dosage of Lasix as 400 mg instead of 40 mg in a discharge summary. When the health care professional who had dictated the report reviewed it, he was able to spot the error in the dosage and correct it, which helped prevent the patient from having a dangerous reaction to the incorrect dosage. This incident helped me realize the importance of preparing accurate documents for ensuring patient safety and delivering quality care. I developed a keen interest in issues relating to patient safety ever since. Identifying Academic Peer-Reviewed Journal Articles Using Summon, Capella University Library’s search engine, I accessed databases relating to health care, such as ProQuest Central and PubMed Central. I used keywords such as health care issues, patient safety, and quality of care to search for peer-reviewed literature relevant to patient safety. Using the advanced search option, I limited my search to scholarly and peerreviewed journals, choosing journal article as the publication type, medicine and nursing as the subjects, and articles published within the last five years as the publication date range. Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A2]: You effectively summarized a health care problem and described an interest in the topic, and provided an informative example. APPLYING RESEARCH SKILLS 3 Assessing Credibility and Relevance of Information Sources Comment [A3]: Sub-headers are a helpful resource to use to organize your writing! To ensure credibility, I selected peer-reviewed journal articles that were published within the past five years. I made sure that the selected sources were published by authors who were well-known in the field of health care and had extensive professional experience. Comment [A4]: As you noted, it is best to select current peer-reviewed academic journal articles to ensure current practices. To ensure that the chosen sources of information were relevant to the topic, I confirmed that they contained accepted facts and opinions on issues relating to patient safety and quality care. I also checked whether each information source had a clearly defined purpose and contained pertinent information about patient safety and quality care. Annotated Bibliography Kronick, R., Arnold, S., & Brady, J. (2016, August 2). Improving safety for hospitalized patients: Much progress but many challenges remain. The JAMA Network, 316(5), 489–490. Retrieved from https://jamanetworkcom.library.capella.edu/journals/jama/fullarticle/2528945 This article provides a viewpoint on the progress that hospitals have made toward reducing patient harm and understand the factors that have led to this progress. The authors cite reports released by the Agency for Healthcare Research and Quality (AHRQ) and the National Healthcare Safety Network (NHSN) to analyze the occurrence of issues relating to patient safety in hospitals. The authors hypothesize that improvement in health care safety for hospitalized patients may have been possible because of reasons such as an awareness of the importance of improving safety culture with evidence-based suggestions. The authors conclude by expressing the need for finding ways to maintain or accelerate the rate of decline in adverse events relating to patient harm. They believe that Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A5]: In your annotation, you effectively identified the purpose of the article. APPLYING RESEARCH SKILLS 4 investing in patient safety research programs and ensuring that patient safety remains a high priority for hospital leadership teams can help reduce the number of adverse events. This article is relevant to patient safety because it examines evidence of reduction in patient harms in hospitals and offers approaches to reduce such harms. Morris, S., Otto, N. C., & Golemboski, K. (2013). Improving patient safety and healthcare quality in the 21st century—Competencies required of future medical laboratory science practitioners. Clinical Laboratory Science, 26(4), 200–204. Retrieved from https://searchproquestcom.library.capella.edu/docview/1530677721/fulltextPDF/CF6F9C5B900402CPQ/1?acc ountid=27965 In this article, the authors express their concern about health care professionals, particularly medical laboratory science (MLS) practitioners, being insufficiently trained to achieve the five core competencies that the Institute of Medicine (IOM) identified in 2002. The authors discuss ways to incorporate patient safety practices and concepts in the MLS curricula to ensure that future MLS practitioners are well-versed in the abovementioned competencies identified by the IOM. The authors conclude that by focusing on the aims and competencies identified by the IOM, future practitioners will be better equipped to deal with patient safety concerns while practicing MLS. This article was chosen because it offers a solution for dealing with patient safety issues and explains how patient safety concepts can be incorporated in the curricula for courses pertaining to Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A6]: In your annotation, you clearly summarized the main argument and the topics covered. APPLYING RESEARCH SKILLS 5 health care, such as MLS, to enable future health care practitioners to provide effective health care. Parand, A., Dopson, S., Renz, A., & Vincent, C. (2014). The role of hospital managers in quality and patient safety: A systematic review. BMJ Open, 4(9). http://dx.doi.org/ 10.1136/bmjopen-2014-005055 This article provides a systematic review of available empirical literature to understand how health care managers are involved in delivering quality health care and ensuring patient safety. Based on the literature review, the authors suggest that board-level managers should spend more than 25% of their time on patient safety and quality to ensure positive outcomes; however, most of the reviewed studies indicate that they spend much less time than that. The authors also present a quality management input process output (IPO) model, a framework that will help managers function effectively and achieve health care quality and safety. The authors conclude that there is a need to make certain changes in hospitals to ensure the active involvement of managers in quality improvement. The article is relevant to patient safety because it discusses the role of health care managers in influencing patient safety and quality care outcomes and also Comment [A7]: In your annotation, you effectively included the conclusions and findings of the article. proposes a model to help managers understand this role. Ulrich, B., & Kear, T. (2014). Patient safety and patient safety culture: Foundations of excellent health care delivery. Nephrology Nursing Journal, 41(5), 447–456, 505. Retrieved from https://search-proquest- Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A8]: You listed the full reference for the source in APA format (author, date, title, publisher, et cetera) and used APA format for the annotated bibliography. An impressive application of APA formatting! APPLYING RESEARCH SKILLS 6 com.library.capella.edu/docview/1617932572/fulltextPDF/1486CC30B3624B3CPQ/1?ac countid=27965 This article provides a general understanding of the concepts of patient safety and patient safety culture. The authors explain that the health care system is complex and patient safety is the responsibility of every individual in a health care organization. They discuss some tools that can be used to measure patient safety culture, for example, the Safety Attitudes Questionnaire and the Patient Safety Culture Improvement Tool. They also examine several strategies to encourage a patient safety culture, such as ensuring that patient safety is given as much importance as other core business functions. This article was chosen because it offers strategies for preventing adverse events relating to patient safety and emphasizes the importance of teamwork within a health care organization to ensure safe patient care. Learnings From the Research I gathered important facts and scholarly opinions about patient safety by going through peer-reviewed journal articles. This research enriched my knowledge about patient safety. For Comment [A9]: Peer-reviewed journal articles are validated sources. Outstanding article choices! example, after reading the article on improving safety for hospitalized patients by Kronick, Arnold, and Brady (2016), I learned about patient harms (such as catheter-associated urinary tract infections and pressure ulcers) that I was unaware of before this research. Further, by creating an annotated bibliography, I was able to build a repository of scholarly resources relating to patient safety. This will make it easier for me to choose relevant resources while writing the paper on issues concerning patient safety. Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A10]: You effectively summarized the main points learned from your research. APPLYING RESEARCH SKILLS 7 References Kronick, R., Arnold, S., & Brady, J. (2016, August 2). Improving safety for hospitalized patients: Much progress but many challenges remain. The JAMA Network, 316(5), 489–490. Retrieved from https://jamanetworkcom.library.capella.edu/journals/jama/fullarticle/2528945 Morris, S., Otto, N. C., & Golemboski, K. (2013). Improving patient safety and healthcare quality in the 21st century—Competencies required of future medical laboratory science practitioners. Clinical Laboratory Science, 26(4), 200–204. Retrieved from https://searchproquestcom.library.capella.edu/docview/1530677721/fulltextPDF/CF6F9C5B900402CPQ/1?acc ountid=27965 Parand, A., Dopson, S., Renz, A., & Vincent, C. (2014). The role of hospital managers in quality and patient safety: A systematic review. BMJ Open, 4(9). http://dx.doi.org/ 10.1136/bmjopen-2014-005055 Ulrich, B., & Kear, T. (2014). Patient safety and patient safety culture: Foundations of excellent health care delivery. Nephrology Nursing Journal, 41(5), 447–456, 505. Retrieved from https://search-proquestcom.library.capella.edu/docview/1617932572/fulltextPDF/1486CC30B3624B3CPQ/1?ac countid=27965 Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Chose one of the following topic, For this assessment, you will research best practices related to a current health care problem. Your selected problem or issue will be utilized again in Assessment 3. Topic 1: Limited Access to Healthcare Short Description: Consumers face barriers to healthcare access for assorted reasons. For example: due to geographic location, provider availability, transportation issues and mobility. Potential Intervention Approaches: • • • – Healthcare information online – Telemedicine – In–home healthcare services Keywords for Articles: online health information seeking, health care access, health information systems, consumer health information, chronic disease, health information search, health seeking behavior, rural nursing References: Bhandari, N. (2014). Seeking health information online: does limited healthcare access matter? Journal of the American Medical Informatics Association: JAMIA (1067-5027), 21 (6), p. 1113. https://wwwncbi-nlm-nih-gov.library.capella.edu/pmc/articles/PMC4215038/ Lee, K., Hoti, K., Hughes, J. D., & Emmerton, L. (2014). Dr Google and the Consumer: A Qualitative Study Exploring the Navigational Needs and Online Health Information-Seeking Behaviors of Consumers with Chronic Health Conditions. Journal of Medical Internet Research, 16(12), e262. http://doi.org.library.capella.edu/10.2196/jmir.3706 Ware, P., Bartlett, S. J., Paré, G., Symeonidis, I., Tannenbaum, C., Bartlett, G., … Ahmed, S. (2017). Using eHealth Technologies: Interests, Preferences, and Concerns of Older Adults. Interactive Journal of Medical Research, 6(1), e3. http://doi.org.library.capella.edu/10.2196/ijmr.4447 Pratt, D. (2015). Telehealth and telemedicine. Albany Law Journal of Science & Technology. (10594280), 25 (3), p. 495. http://www.lexisnexis.com.library.capella.edu/hottopics/lnacademic/?shr=t&csi=148364&sr=TITLE( %22Telehealth+telemedicine+in+2015%22)+and+date+is+2015 Topic 2: Healthcare Disparities Short Description: In 2010, the Federal Department of Human and Health Service (DHHS) launched the Healthy People 2020 goals to include a goal to eliminate health inequality/disparity. Healthy People 2020 defines a health disparity as “a particular type of health difference that is closely linked with social, economic, and/or environmental disadvantage. Health disparities adversely affect groups of people who have systematically experienced greater obstacles to health based on their racial or ethnic group; religion; socioeconomic status; gender; age; mental health; cognitive, sensory, or physical disability; sexual orientation or gender identity; geographic location; or other characteristics historically linked to discrimination or exclusion” (Office of Disease Prevention and Health Promotion, 2017, p.1). Potential Intervention Approaches: • • • • – Federal goals – Community health improvement plans – Patient advocacy efforts – “Triple Aim” for populations Keywords for Articles: health disparities, community health assessment, community health improvement plan, strategic planning, local health departments, health inequities References: Office of Disease Prevention and Health Promotion. (2017). Disparities. Retrieved from https://www.healthypeople.gov/2020/about/foundation-health-measures/disparities Shah G.H., & Sheahan J.P. (2016). Local health departments’ activities to address health disparities and inequities: Are we moving in the right direction? International Journal of Environmental Research and Public Health. 2016; 13(1):44. http://www.mdpi.com/1660-4601/13/1/44 Institute for Healthcare Improvement. (2017). Triple Aim for Populations. http://www.ihi.org/Topics/TripleAim/Pages/Overview.aspx Assessment 2 Instructions: Applying Research Skills Content • PRINT • Create a 3-5-page annotated bibliography and summary based on your research related to best practices addressing a current health care problem or issue of interest to you. Introduction In your professional life you will need to find credible evidence to support your decisions and your plans of action. You will want to keep abreast of best practices to help your organization adapt to the ever-changing health care environment. Being adept at research will help you find the information you need. For this assessment, you will select and research a current health care problem or issue faced by a health care organization. Demonstration of Proficiency By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: • Competency 1: Apply information literacy and library research skills to obtain scholarly information in the field of health care. Identify academic peer-reviewed journal articles relevant to a health care problem or issue and describe the criteria used for the literature search. Competency 2: Apply scholarly information through critical thinking to solve problems in the field of health care. o Assess the credibility and relevance of information sources. o Summarize what was learned from developing an annotated bibliography. o Analyze academic peer-reviewed journal articles using the annotated bibliography organizational format. Competency 4: Communicate in a manner that is scholarly, professional, and respectful of the diversity, dignity, and integrity of others, and that is consistent with expectations for health care professionals. o Summarize a health care problem or issue and describe a personal interest in it and experience with it. o Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. o Write following APA style for in-text citations, quotes, and references. o • • Instructions Note: The requirements outlined below correspond to the grading criteria in the scoring guide. At a minimum, be sure to address each point. In addition, you are encouraged to review the performance level descriptions for each criterion to see how your work will be assessed. For this assessment, you will research best practices related to a current health care problem. Your selected problem or issue will be utilized again in Assessment 3. To explore your chosen topic, you should use the first two steps of the Socratic Problem-Solving Approach to aid your critical thinking. 4. View the Assessment Topic Areas | Transcript media piece and select one of the health care problems or issues in the media piece to research. Write a brief overview of the selected topic. In your overview: 0. Describe the health care problem or issue. 1. Describe your interest in the topic. 2. Describe any professional experience you have with this topic. 5. Conduct a search for scholarly or academic peerreviewed literature related to the topic and describe the criteria you used to search for articles, including the names of the databases you used. 0. You will want to access the applicable Undergraduate Library Research Guide related to your degree (found at the NHS Learner Success Lab) for tips to help you in your search. 1. Use keywords related to the health care problem or issue you are researching to select relevant articles. 6. Assess the credibility of the information sources you find. 0. Determine if the source is from an academic peer-reviewed journal. 1. Determine if the publication is current. 2. Determine if information in the academic peer-reviewed journal article is still relevant. 7. Select four current scholarly or academic peer-reviewed journal articles published during the past three to five years that relate to your topic. 8. Explain the relevance of the information sources. 0. Describe how the health care problem or issue is addressed in each source. 1. Discuss what kind of contribution each source provides on your selected topic. 9. Analyze the scholarly literature or academic peerreviewed journal articles using the annotated bibliography organizational format. 0. The purpose of an annotated bibliography is to document a list of references along with key information about each one. The detail about the reference is the annotation. Developing this annotated bibliography will create a foundation of knowledge about the selected topic. 1. List the full reference for the source in APA format (author, date, title, publisher, et cetera) and use APA format for the annotated bibliography. 2. Make sure the references are listed in alphabetical order, are doublespaced, and use hanging indents. 3. Follow the reference with the annotation. 10. In your annotation: 0. Identify the purpose of the article. 1. Summarize the source: o What are the main arguments? o What topics are covered? 2. Include the conclusions and findings of the article. 3. Write your annotation in a paragraph form. The annotation should be approximately 150 words (1 to 3 paragraphs) in length. 11. In a separate paragraph or two at the end of the paper, summarize what you learned from your research. 0. List the main points you learned from your research. 1. Summarize the main contributions of the sources you chose and how they enhanced your knowledge about the topic. Example Assessment: You may use the following to give you an idea of what a Proficient or higher rating on the scoring guide would look like: • Assessment 2 Example [PDF]. Additional Requirements 13. Length: At least 3–5 typed, double-spaced pages, not including the title page and reference page. 14. Font and font size: Times New Roman, 12 point. 15. APA Template: Use the APA template linked in the resources. Use the APA Style Paper Template [DOCX] as the paper format and the APA Style Paper Tutorial [DOCX] for guidance. 16. Written communication: Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. 17. Content: Provide a title page and reference page following APA style. 18. References: Use at least four scholarly or academic peer-reviewed journal articles. 19. APA format: Follow current APA guidelines for in-text citation of outside sources in the body of your paper and also on the reference page. Note: Review the Applying Research Skills Scoring Guide for the grading criteria applied to this assessment. If you would like assistance in organizing your assessment, or if you simply have a question about your assessment, please do not hesitate to ask faculty or the teaching assistants in the NHS Learner Success Lab for guidance and suggestions. Note: Your instructor may also use the Writing Feedback Tool to provide feedback on your writing. In the tool, click the linked resources for helpful writing information. • SCORING GUIDE Use the scoring guide to understand how your assessment will be evaluated. Assessment 2 Instructions: Applying Research Skills Content • PRINT • Create a 3-5-page annotated bibliography and summary based on your research related to best practices addressing a current health care problem or issue of interest to you. Introduction In your professional life you will need to find credible evidence to support your decisions and your plans of action. You will want to keep abreast of best practices to help your organization adapt to the ever-changing health care environment. Being adept at research will help you find the information you need. For this assessment, you will select and research a current health care problem or issue faced by a health care organization. Demonstration of Proficiency By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: • Competency 1: Apply information literacy and library research skills to obtain scholarly information in the field of health care. o Identify academic peer-reviewed journal articles relevant to a health care problem or issue and describe • • the criteria used for the literature search. Competency 2: Apply scholarly information through critical thinking to solve problems in the field of health care. o Assess the credibility and relevance of information sources. o Summarize what was learned from developing an annotated bibliography. o Analyze academic peer-reviewed journal articles using the annotated bibliography organizational format. Competency 4: Communicate in a manner that is scholarly, professional, and respectful of the diversity, dignity, and integrity of others, and that is consistent with expectations for health care professionals. o Summarize a health care problem or issue and describe a personal interest in it and experience with it. o Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. o Write following APA style for in-text citations, quotes, and references. Instructions Note: The requirements outlined below correspond to the grading criteria in the scoring guide. At a minimum, be sure to address each point. In addition, you are encouraged to review the performance level descriptions for each criterion to see how your work will be assessed. For this assessment, you will research best practices related to a current health care problem. Your selected problem or issue will be utilized again in Assessment 3. To explore your chosen topic, you should use the first two steps of the Socratic Problem-Solving Approach to aid your critical thinking. 4. View the Assessment Topic Areas | Transcript media piece and select one of the health care problems or issues in the media piece to research. Write a brief overview of the selected topic. In your overview: 0. Describe the health care problem or issue. 1. Describe your interest in the topic. 2. Describe any professional experience you have with this topic. 5. Conduct a search for scholarly or academic peerreviewed literature related to the topic and describe the criteria you used to search for articles, including the names of the databases you used. 0. You will want to access the applicable Undergraduate Library Research Guide related to your degree (found at the NHS Learner Success Lab) for tips to help you in your search. 1. Use keywords related to the health care problem or issue you are researching to select relevant articles. 6. Assess the credibility of the information sources you find. 0. Determine if the source is from an academic peer-reviewed journal. 1. Determine if the publication is current. 2. Determine if information in the academic peer-reviewed journal article is still relevant. 7. Select four current scholarly or academic peer-reviewed journal articles published during the past three to five years that relate to your topic. 8. Explain the relevance of the information sources. 0. Describe how the health care problem or issue is addressed in each source. 1. Discuss what kind of contribution each source provides on your selected topic. 9. Analyze the scholarly literature or academic peerreviewed journal articles using the annotated bibliography organizational format. 0. The purpose of an annotated bibliography is to document a list of references along with key information about each one. The detail about the reference is the annotation. Developing this annotated bibliography will create a foundation of knowledge about the selected topic. 1. List the full reference for the source in APA format (author, date, title, publisher, et cetera) and use APA format for the annotated bibliography. 2. Make sure the references are listed in alphabetical order, are doublespaced, and use hanging indents. 3. Follow the reference with the annotation. 10. In your annotation: 0. Identify the purpose of the article. 1. Summarize the source: o What are the main arguments? o What topics are covered? 2. Include the conclusions and findings of the article. 3. Write your annotation in a paragraph form. The annotation should be approximately 150 words (1 to 3 paragraphs) in length. 11. In a separate paragraph or two at the end of the paper, summarize what you learned from your research. 0. List the main points you learned from your research. 1. Summarize the main contributions of the sources you chose and how they enhanced your knowledge about the topic. Example Assessment: You may use the following to give you an idea of what a Proficient or higher rating on the scoring guide would look like: • Assessment 2 Example [PDF]. Additional Requirements 13. Length: At least 3–5 typed, double-spaced pages, not including the title page and reference page. 14. Font and font size: Times New Roman, 12 point. 15. APA Template: Use the APA template linked in the resources. Use the APA Style Paper Template [DOCX] as the paper format and the APA Style Paper Tutorial [DOCX] for guidance. 16. Written communication: Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. 17. Content: Provide a title page and reference page following APA style. 18. References: Use at least four scholarly or academic peer-reviewed journal articles. 19. APA format: Follow current APA guidelines for in-text citation of outside sources in the body of your paper and also on the reference page. Note: Review the Applying Research Skills Scoring Guide for the grading criteria applied to this assessment. If you would like assistance in organizing your assessment, or if you simply have a question about your assessment, please do not hesitate to ask faculty or the teaching assistants in the NHS Learner Success Lab for guidance and suggestions. Note: Your instructor may also use the Writing Feedback Tool to provide feedback on your writing. In the tool, click the linked resources for helpful writing information.
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3 pages annotated bibliography

3 pages annotated bibliography

Assessment 2 Instructions: Applying Research Skills Content • PRINT • Create a 3-5-page annotated bibliography and summary based on your research related to best practices addressing a current health care problem or issue of interest to you. Introduction In your professional life you will need to find credible evidence to support your

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decisions and your plans of action. You will want to keep abreast of best practices to help your organization adapt to the ever-changing health care environment. Being adept at research will help you find the information you need. For this assessment, you will select and research a current health care problem or issue faced by a health care organization. Demonstration of Proficiency By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: • Competency 1: Apply information literacy and library research skills to obtain scholarly information in the field of health care. o Identify academic peer-reviewed journal articles relevant to a health care problem or issue and describe • • the criteria used for the literature search. Competency 2: Apply scholarly information through critical thinking to solve problems in the field of health care. o Assess the credibility and relevance of information sources. o Summarize what was learned from developing an annotated bibliography. o Analyze academic peer-reviewed journal articles using the annotated bibliography organizational format. Competency 4: Communicate in a manner that is scholarly, professional, and respectful of the diversity, dignity, and integrity of others, and that is consistent with expectations for health care professionals. o Summarize a health care problem or issue and describe a personal interest in it and experience with it. o Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. o Write following APA style for in-text citations, quotes, and references. Instructions Note: The requirements outlined below correspond to the grading criteria in the scoring guide. At a minimum, be sure to address each point. In addition, you are encouraged to review the performance level descriptions for each criterion to see how your work will be assessed. For this assessment, you will research best practices related to a current health care problem. Your selected problem or issue will be utilized again in Assessment 3. To explore your chosen topic, you should use the first two steps of the Socratic Problem-Solving Approach to aid your critical thinking. 4. View the Assessment Topic Areas | Transcript media piece and select one of the health care problems or issues in the media piece to research. Write a brief overview of the selected topic. In your overview: 0. Describe the health care problem or issue. 1. Describe your interest in the topic. 2. Describe any professional experience you have with this topic. 5. Conduct a search for scholarly or academic peerreviewed literature related to the topic and describe the criteria you used to search for articles, including the names of the databases you used. 0. You will want to access the applicable Undergraduate Library Research Guide related to your degree (found at the NHS Learner Success Lab) for tips to help you in your search. 1. Use keywords related to the health care problem or issue you are researching to select relevant articles. 6. Assess the credibility of the information sources you find. 0. Determine if the source is from an academic peer-reviewed journal. 1. Determine if the publication is current. 2. Determine if information in the academic peer-reviewed journal article is still relevant. 7. Select four current scholarly or academic peer-reviewed journal articles published during the past three to five years that relate to your topic. 8. Explain the relevance of the information sources. 0. Describe how the health care problem or issue is addressed in each source. 1. Discuss what kind of contribution each source provides on your selected topic. 9. Analyze the scholarly literature or academic peerreviewed journal articles using the annotated bibliography organizational format. 0. The purpose of an annotated bibliography is to document a list of references along with key information about each one. The detail about the reference is the annotation. Developing this annotated bibliography will create a foundation of knowledge about the selected topic. 1. List the full reference for the source in APA format (author, date, title, publisher, et cetera) and use APA format for the annotated bibliography. 2. Make sure the references are listed in alphabetical order, are doublespaced, and use hanging indents. 3. Follow the reference with the annotation. 10. In your annotation: 0. Identify the purpose of the article. 1. Summarize the source: o What are the main arguments? o What topics are covered? 2. Include the conclusions and findings of the article. 3. Write your annotation in a paragraph form. The annotation should be approximately 150 words (1 to 3 paragraphs) in length. 11. In a separate paragraph or two at the end of the paper, summarize what you learned from your research. 0. List the main points you learned from your research. 1. Summarize the main contributions of the sources you chose and how they enhanced your knowledge about the topic. Example Assessment: You may use the following to give you an idea of what a Proficient or higher rating on the scoring guide would look like: • Assessment 2 Example [PDF]. Additional Requirements 13. Length: At least 3–5 typed, double-spaced pages, not including the title page and reference page. 14. Font and font size: Times New Roman, 12 point. 15. APA Template: Use the APA template linked in the resources. Use the APA Style Paper Template [DOCX] as the paper format and the APA Style Paper Tutorial [DOCX] for guidance. 16. Written communication: Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. 17. Content: Provide a title page and reference page following APA style. 18. References: Use at least four scholarly or academic peer-reviewed journal articles. 19. APA format: Follow current APA guidelines for in-text citation of outside sources in the body of your paper and also on the reference page. Note: Review the Applying Research Skills Scoring Guide for the grading criteria applied to this assessment. If you would like assistance in organizing your assessment, or if you simply have a question about your assessment, please do not hesitate to ask faculty or the teaching assistants in the NHS Learner Success Lab for guidance and suggestions. Note: Your instructor may also use the Writing Feedback Tool to provide feedback on your writing. In the tool, click the linked resources for helpful writing information. Socratic Problem-Solving Approach The Socratic Method is a teaching style in which teachers ask students questions designed to stimulate more complete thinking and deeper insight. It also relates to the steps of performing scientific research. When the Socratic approach is applied, students are prompted to look more closely at your ideas, question your assumptions and accepted premises, and view your choices through a rigorous lens. Apply the Socratic approach Applying the Socratic approach to problem solving helps you identify gaps and improve your thinking when writing papers or completing projects. The questions may be used to spark new insights when responding to discussion topics and posts. • • • • • • Identify the elements of the problem, issue, or question Analyze, define, and frame the problem, issue, or question Consider solutions, responses, or answers Choose a solution, response, or answer Implement your choice Evaluate the results Socratic problem-solving references Paul, R., & Elder., L. (2006) The miniature guide to critical thinking concepts & tools (4th ed.). Dillon Beach, CA: The Foundation for Critical Thinking. Wertheim, E. G. (n.d.). A model for case analysis and problem solving. College of Business Administration, Northeastern University. Retrieved August 7, 2007, from http://web.cba.neu.edu/ewertheim/introd/cases.htm (Material no longer available at this link.) *Source: Dictionary.com RELATED RESOURCES Apply critical thinking Learn more about applying the Socratic approach when creating discussion posts. Socratic problem-solving approach Identify gaps and improve your thinking when writing a course paper or completing a project. Practice Activity Use the Socratic approach when responding to a discussion question. Chose one of the following topic, For this assessment, you will research best practices related to a current health care problem. Your selected problem or issue will be utilized again in Assessment 3. Topic 1: Limited Access to Healthcare Short Description: Consumers face barriers to healthcare access for assorted reasons. For example: due to geographic location, provider availability, transportation issues and mobility. Potential Intervention Approaches: • • • – Healthcare information online – Telemedicine – In–home healthcare services Keywords for Articles: online health information seeking, health care access, health information systems, consumer health information, chronic disease, health information search, health seeking behavior, rural nursing References: Bhandari, N. (2014). Seeking health information online: does limited healthcare access matter? Journal of the American Medical Informatics Association: JAMIA (1067-5027), 21 (6), p. 1113. https://wwwncbi-nlm-nih-gov.library.capella.edu/pmc/articles/PMC4215038/ Lee, K., Hoti, K., Hughes, J. D., & Emmerton, L. (2014). Dr Google and the Consumer: A Qualitative Study Exploring the Navigational Needs and Online Health Information-Seeking Behaviors of Consumers with Chronic Health Conditions. Journal of Medical Internet Research, 16(12), e262. http://doi.org.library.capella.edu/10.2196/jmir.3706 Ware, P., Bartlett, S. J., Paré, G., Symeonidis, I., Tannenbaum, C., Bartlett, G., … Ahmed, S. (2017). Using eHealth Technologies: Interests, Preferences, and Concerns of Older Adults. Interactive Journal of Medical Research, 6(1), e3. http://doi.org.library.capella.edu/10.2196/ijmr.4447 Pratt, D. (2015). Telehealth and telemedicine. Albany Law Journal of Science & Technology. (10594280), 25 (3), p. 495. http://www.lexisnexis.com.library.capella.edu/hottopics/lnacademic/?shr=t&csi=148364&sr=TITLE( %22Telehealth+telemedicine+in+2015%22)+and+date+is+2015 Topic 2: Healthcare Disparities Short Description: In 2010, the Federal Department of Human and Health Service (DHHS) launched the Healthy People 2020 goals to include a goal to eliminate health inequality/disparity. Healthy People 2020 defines a health disparity as “a particular type of health difference that is closely linked with social, economic, and/or environmental disadvantage. Health disparities adversely affect groups of people who have systematically experienced greater obstacles to health based on their racial or ethnic group; religion; socioeconomic status; gender; age; mental health; cognitive, sensory, or physical disability; sexual orientation or gender identity; geographic location; or other characteristics historically linked to discrimination or exclusion” (Office of Disease Prevention and Health Promotion, 2017, p.1). Potential Intervention Approaches: • • • • – Federal goals – Community health improvement plans – Patient advocacy efforts – “Triple Aim” for populations Keywords for Articles: health disparities, community health assessment, community health improvement plan, strategic planning, local health departments, health inequities References: Office of Disease Prevention and Health Promotion. (2017). Disparities. Retrieved from https://www.healthypeople.gov/2020/about/foundation-health-measures/disparities Shah G.H., & Sheahan J.P. (2016). Local health departments’ activities to address health disparities and inequities: Are we moving in the right direction? International Journal of Environmental Research and Public Health. 2016; 13(1):44. http://www.mdpi.com/1660-4601/13/1/44 Institute for Healthcare Improvement. (2017). Triple Aim for Populations. http://www.ihi.org/Topics/TripleAim/Pages/Overview.aspx Assessment 2 Instructions: Applying Research Skills Content • PRINT • Create a 3-5-page annotated bibliography and summary based on your research related to best practices addressing a current health care problem or issue of interest to you. Introduction In your professional life you will need to find credible evidence to support your decisions and your plans of action. You will want to keep abreast of best practices to help your organization adapt to the ever-changing health care environment. Being adept at research will help you find the information you need. For this assessment, you will select and research a current health care problem or issue faced by a health care organization. Demonstration of Proficiency By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: • Competency 1: Apply information literacy and library research skills to obtain scholarly information in the field of health care. Identify academic peer-reviewed journal articles relevant to a health care problem or issue and describe the criteria used for the literature search. Competency 2: Apply scholarly information through critical thinking to solve problems in the field of health care. o Assess the credibility and relevance of information sources. o Summarize what was learned from developing an annotated bibliography. o Analyze academic peer-reviewed journal articles using the annotated bibliography organizational format. Competency 4: Communicate in a manner that is scholarly, professional, and respectful of the diversity, dignity, and integrity of others, and that is consistent with expectations for health care professionals. o Summarize a health care problem or issue and describe a personal interest in it and experience with it. o Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. o Write following APA style for in-text citations, quotes, and references. o • • Instructions Note: The requirements outlined below correspond to the grading criteria in the scoring guide. At a minimum, be sure to address each point. In addition, you are encouraged to review the performance level descriptions for each criterion to see how your work will be assessed. For this assessment, you will research best practices related to a current health care problem. Your selected problem or issue will be utilized again in Assessment 3. To explore your chosen topic, you should use the first two steps of the Socratic Problem-Solving Approach to aid your critical thinking. 4. View the Assessment Topic Areas | Transcript media piece and select one of the health care problems or issues in the media piece to research. Write a brief overview of the selected topic. In your overview: 0. Describe the health care problem or issue. 1. Describe your interest in the topic. 2. Describe any professional experience you have with this topic. 5. Conduct a search for scholarly or academic peerreviewed literature related to the topic and describe the criteria you used to search for articles, including the names of the databases you used. 0. You will want to access the applicable Undergraduate Library Research Guide related to your degree (found at the NHS Learner Success Lab) for tips to help you in your search. 1. Use keywords related to the health care problem or issue you are researching to select relevant articles. 6. Assess the credibility of the information sources you find. 0. Determine if the source is from an academic peer-reviewed journal. 1. Determine if the publication is current. 2. Determine if information in the academic peer-reviewed journal article is still relevant. 7. Select four current scholarly or academic peer-reviewed journal articles published during the past three to five years that relate to your topic. 8. Explain the relevance of the information sources. 0. Describe how the health care problem or issue is addressed in each source. 1. Discuss what kind of contribution each source provides on your selected topic. 9. Analyze the scholarly literature or academic peerreviewed journal articles using the annotated bibliography organizational format. 0. The purpose of an annotated bibliography is to document a list of references along with key information about each one. The detail about the reference is the annotation. Developing this annotated bibliography will create a foundation of knowledge about the selected topic. 1. List the full reference for the source in APA format (author, date, title, publisher, et cetera) and use APA format for the annotated bibliography. 2. Make sure the references are listed in alphabetical order, are doublespaced, and use hanging indents. 3. Follow the reference with the annotation. 10. In your annotation: 0. Identify the purpose of the article. 1. Summarize the source: o What are the main arguments? o What topics are covered? 2. Include the conclusions and findings of the article. 3. Write your annotation in a paragraph form. The annotation should be approximately 150 words (1 to 3 paragraphs) in length. 11. In a separate paragraph or two at the end of the paper, summarize what you learned from your research. 0. List the main points you learned from your research. 1. Summarize the main contributions of the sources you chose and how they enhanced your knowledge about the topic. Example Assessment: You may use the following to give you an idea of what a Proficient or higher rating on the scoring guide would look like: • Assessment 2 Example [PDF]. Additional Requirements 13. Length: At least 3–5 typed, double-spaced pages, not including the title page and reference page. 14. Font and font size: Times New Roman, 12 point. 15. APA Template: Use the APA template linked in the resources. Use the APA Style Paper Template [DOCX] as the paper format and the APA Style Paper Tutorial [DOCX] for guidance. 16. Written communication: Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. 17. Content: Provide a title page and reference page following APA style. 18. References: Use at least four scholarly or academic peer-reviewed journal articles. 19. APA format: Follow current APA guidelines for in-text citation of outside sources in the body of your paper and also on the reference page. Note: Review the Applying Research Skills Scoring Guide for the grading criteria applied to this assessment. If you would like assistance in organizing your assessment, or if you simply have a question about your assessment, please do not hesitate to ask faculty or the teaching assistants in the NHS Learner Success Lab for guidance and suggestions. Note: Your instructor may also use the Writing Feedback Tool to provide feedback on your writing. In the tool, click the linked resources for helpful writing information. • SCORING GUIDE Use the scoring guide to understand how your assessment will be evaluated. Running head: APPLYING RESEARCH SKILLS Applying Research Skills Learner’s Name Capella University Developing a Health Care Perspective Applying Research Skills February, 2018 Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. 1 Comment [A1]: You effectively used the APA Template paper format. APPLYING RESEARCH SKILLS 2 Applying Research Skills With the advent of new technologies and treatment methods, health care organizations are facing many challenges. Patient safety is one such challenge that needs to be addressed not only by health care professionals but also by other stakeholders in the business. Ensuring patient safety is essential for providing quality health care. As a medical transcriptionist, I am responsible for converting voice-recorded reports of health care professionals into text. Although I am not directly involved in treating patients, any errors that occur during the transcription process could result in inaccurate documentation of medical data. For example, one of my colleagues documented the dosage of Lasix as 400 mg instead of 40 mg in a discharge summary. When the health care professional who had dictated the report reviewed it, he was able to spot the error in the dosage and correct it, which helped prevent the patient from having a dangerous reaction to the incorrect dosage. This incident helped me realize the importance of preparing accurate documents for ensuring patient safety and delivering quality care. I developed a keen interest in issues relating to patient safety ever since. Identifying Academic Peer-Reviewed Journal Articles Using Summon, Capella University Library’s search engine, I accessed databases relating to health care, such as ProQuest Central and PubMed Central. I used keywords such as health care issues, patient safety, and quality of care to search for peer-reviewed literature relevant to patient safety. Using the advanced search option, I limited my search to scholarly and peerreviewed journals, choosing journal article as the publication type, medicine and nursing as the subjects, and articles published within the last five years as the publication date range. Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A2]: You effectively summarized a health care problem and described an interest in the topic, and provided an informative example. APPLYING RESEARCH SKILLS 3 Assessing Credibility and Relevance of Information Sources Comment [A3]: Sub-headers are a helpful resource to use to organize your writing! To ensure credibility, I selected peer-reviewed journal articles that were published within the past five years. I made sure that the selected sources were published by authors who were well-known in the field of health care and had extensive professional experience. Comment [A4]: As you noted, it is best to select current peer-reviewed academic journal articles to ensure current practices. To ensure that the chosen sources of information were relevant to the topic, I confirmed that they contained accepted facts and opinions on issues relating to patient safety and quality care. I also checked whether each information source had a clearly defined purpose and contained pertinent information about patient safety and quality care. Annotated Bibliography Kronick, R., Arnold, S., & Brady, J. (2016, August 2). Improving safety for hospitalized patients: Much progress but many challenges remain. The JAMA Network, 316(5), 489–490. Retrieved from https://jamanetworkcom.library.capella.edu/journals/jama/fullarticle/2528945 This article provides a viewpoint on the progress that hospitals have made toward reducing patient harm and understand the factors that have led to this progress. The authors cite reports released by the Agency for Healthcare Research and Quality (AHRQ) and the National Healthcare Safety Network (NHSN) to analyze the occurrence of issues relating to patient safety in hospitals. The authors hypothesize that improvement in health care safety for hospitalized patients may have been possible because of reasons such as an awareness of the importance of improving safety culture with evidence-based suggestions. The authors conclude by expressing the need for finding ways to maintain or accelerate the rate of decline in adverse events relating to patient harm. They believe that Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A5]: In your annotation, you effectively identified the purpose of the article. APPLYING RESEARCH SKILLS 4 investing in patient safety research programs and ensuring that patient safety remains a high priority for hospital leadership teams can help reduce the number of adverse events. This article is relevant to patient safety because it examines evidence of reduction in patient harms in hospitals and offers approaches to reduce such harms. Morris, S., Otto, N. C., & Golemboski, K. (2013). Improving patient safety and healthcare quality in the 21st century—Competencies required of future medical laboratory science practitioners. Clinical Laboratory Science, 26(4), 200–204. Retrieved from https://searchproquestcom.library.capella.edu/docview/1530677721/fulltextPDF/CF6F9C5B900402CPQ/1?acc ountid=27965 In this article, the authors express their concern about health care professionals, particularly medical laboratory science (MLS) practitioners, being insufficiently trained to achieve the five core competencies that the Institute of Medicine (IOM) identified in 2002. The authors discuss ways to incorporate patient safety practices and concepts in the MLS curricula to ensure that future MLS practitioners are well-versed in the abovementioned competencies identified by the IOM. The authors conclude that by focusing on the aims and competencies identified by the IOM, future practitioners will be better equipped to deal with patient safety concerns while practicing MLS. This article was chosen because it offers a solution for dealing with patient safety issues and explains how patient safety concepts can be incorporated in the curricula for courses pertaining to Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A6]: In your annotation, you clearly summarized the main argument and the topics covered. APPLYING RESEARCH SKILLS 5 health care, such as MLS, to enable future health care practitioners to provide effective health care. Parand, A., Dopson, S., Renz, A., & Vincent, C. (2014). The role of hospital managers in quality and patient safety: A systematic review. BMJ Open, 4(9). http://dx.doi.org/ 10.1136/bmjopen-2014-005055 This article provides a systematic review of available empirical literature to understand how health care managers are involved in delivering quality health care and ensuring patient safety. Based on the literature review, the authors suggest that board-level managers should spend more than 25% of their time on patient safety and quality to ensure positive outcomes; however, most of the reviewed studies indicate that they spend much less time than that. The authors also present a quality management input process output (IPO) model, a framework that will help managers function effectively and achieve health care quality and safety. The authors conclude that there is a need to make certain changes in hospitals to ensure the active involvement of managers in quality improvement. The article is relevant to patient safety because it discusses the role of health care managers in influencing patient safety and quality care outcomes and also Comment [A7]: In your annotation, you effectively included the conclusions and findings of the article. proposes a model to help managers understand this role. Ulrich, B., & Kear, T. (2014). Patient safety and patient safety culture: Foundations of excellent health care delivery. Nephrology Nursing Journal, 41(5), 447–456, 505. Retrieved from https://search-proquest- Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A8]: You listed the full reference for the source in APA format (author, date, title, publisher, et cetera) and used APA format for the annotated bibliography. An impressive application of APA formatting! APPLYING RESEARCH SKILLS 6 com.library.capella.edu/docview/1617932572/fulltextPDF/1486CC30B3624B3CPQ/1?ac countid=27965 This article provides a general understanding of the concepts of patient safety and patient safety culture. The authors explain that the health care system is complex and patient safety is the responsibility of every individual in a health care organization. They discuss some tools that can be used to measure patient safety culture, for example, the Safety Attitudes Questionnaire and the Patient Safety Culture Improvement Tool. They also examine several strategies to encourage a patient safety culture, such as ensuring that patient safety is given as much importance as other core business functions. This article was chosen because it offers strategies for preventing adverse events relating to patient safety and emphasizes the importance of teamwork within a health care organization to ensure safe patient care. Learnings From the Research I gathered important facts and scholarly opinions about patient safety by going through peer-reviewed journal articles. This research enriched my knowledge about patient safety. For Comment [A9]: Peer-reviewed journal articles are validated sources. Outstanding article choices! example, after reading the article on improving safety for hospitalized patients by Kronick, Arnold, and Brady (2016), I learned about patient harms (such as catheter-associated urinary tract infections and pressure ulcers) that I was unaware of before this research. Further, by creating an annotated bibliography, I was able to build a repository of scholarly resources relating to patient safety. This will make it easier for me to choose relevant resources while writing the paper on issues concerning patient safety. Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A10]: You effectively summarized the main points learned from your research. APPLYING RESEARCH SKILLS 7 References Kronick, R., Arnold, S., & Brady, J. (2016, August 2). Improving safety for hospitalized patients: Much progress but many challenges remain. The JAMA Network, 316(5), 489–490. Retrieved from https://jamanetworkcom.library.capella.edu/journals/jama/fullarticle/2528945 Morris, S., Otto, N. C., & Golemboski, K. (2013). Improving patient safety and healthcare quality in the 21st century—Competencies required of future medical laboratory science practitioners. Clinical Laboratory Science, 26(4), 200–204. Retrieved from https://searchproquestcom.library.capella.edu/docview/1530677721/fulltextPDF/CF6F9C5B900402CPQ/1?acc ountid=27965 Parand, A., Dopson, S., Renz, A., & Vincent, C. (2014). The role of hospital managers in quality and patient safety: A systematic review. BMJ Open, 4(9). http://dx.doi.org/ 10.1136/bmjopen-2014-005055 Ulrich, B., & Kear, T. (2014). Patient safety and patient safety culture: Foundations of excellent health care delivery. Nephrology Nursing Journal, 41(5), 447–456, 505. Retrieved from https://search-proquestcom.library.capella.edu/docview/1617932572/fulltextPDF/1486CC30B3624B3CPQ/1?ac countid=27965 Copyright ©2018 Capella University. Copy and distribution of this document are prohibited.
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Socratic Problem-Solving Approach The Socratic Method is a teaching style in which teachers ask students questions designed to stimulate more complete thinking and deeper insight. It also relates to the steps of performing scientific research. When the Socratic approach is applied, students are prompted to look more closely at your ideas, question your assumptions and accepted premises, and view your choices through a rigorous lens. Apply the Socratic

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approach Applying the Socratic approach to problem solving helps you identify gaps and improve your thinking when writing papers or completing projects. The questions may be used to spark new insights when responding to discussion topics and posts. • • • • • • Identify the elements of the problem, issue, or question Analyze, define, and frame the problem, issue, or question Consider solutions, responses, or answers Choose a solution, response, or answer Implement your choice Evaluate the results Socratic problem-solving references Paul, R., & Elder., L. (2006) The miniature guide to critical thinking concepts & tools (4th ed.). Dillon Beach, CA: The Foundation for Critical Thinking. Wertheim, E. G. (n.d.). A model for case analysis and problem solving. College of Business Administration, Northeastern University. Retrieved August 7, 2007, from http://web.cba.neu.edu/ewertheim/introd/cases.htm (Material no longer available at this link.) *Source: Dictionary.com RELATED RESOURCES Apply critical thinking Learn more about applying the Socratic approach when creating discussion posts. Socratic problem-solving approach Identify gaps and improve your thinking when writing a course paper or completing a project. Practice Activity Use the Socratic approach when responding to a discussion question. Top Write a 4-6-page analysis of a current problem or issue in health care, including a proposed solution and possible ethical implications. Introduction In your health care career you will be confronted with many problems that demand a solution. By using research skills you can learn what others are doing and saying about similar problems. Then you can analyze the problem and the people and systems it affects. You can examine potential solutions and their ramifications. This assessment allows you to practice this approach with a real world problem. Demonstration of Proficiency By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: • o • o o • o • o o Competency 1: Apply information literacy and library research skills to obtain scholarly information in the field of health care. Use scholarly information to describe and explain a health care problem or issue and identify possible causes for it. Competency 2: Apply scholarly information through critical thinking to solve problems in the field of health care. Analyze a health care problem or issue by describing the context, explaining why it is important, and identifying populations affected by it. Discuss potential solutions for a health care problem or issue and describe what would be required to implement a solution. Competency 3: Apply ethical principles and academic standards to the study of health care. Analyze the ethical implications if a potential solution to a health care problem or issue was implemented. Competency 4: Communicate in a manner that is scholarly, professional, and respectful of the diversity, dignity, and integrity of others, and that is consistent with expectations for health care professionals. Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. Write following APA style for in-text citations, quotes, and references. Instructions Note: The requirements outlined below correspond to the grading criteria in the scoring guide. At a minimum, be sure to address each point. In addition, you are encouraged to review the performance-level descriptions for each criterion to see how your work will be assessed. 1. Describe the health care problem or issue you selected for use in Assessment 2 (from the Assessment Topic Areas | Transcript media piece) and provide details about it. 2. To explore your chosen topic, you should use the first four steps of the Socratic ProblemSolving Approach to aid your critical thinking. This approach was introduced in the second assessment. 3. Identify possible causes for the problem or issue. 4. Use scholarly information to explain the health care problem or issue. 5. Identify at least three scholarly or academic peer-reviewed journal articles about the topic. o You may use articles you found while working on Assessment 2 or you may search the Capella Library for other articles. o You may find the applicable Undergraduate Library Research Guide helpful in your search. 6. Assess the credibility of the information sources. 7. Assess the relevance of the information sources. 8. Analyze the problem or issue. 0. Describe the setting or context for the problems or issues. 1. Describe why the problem or issue is important to you. 2. Identify groups of people affected by the problem or issue. 9. Discuss potential solutions for the problem or issue. 0. Compare your opinion with other opinions you find in sources from the Capella Library. 1. Provide the pros and cons for one of the solutions you are proposing. 10. Analyze the ethical implications if the potential solution (the one for which you provide pros and cons) were to be implemented. 0. Discuss the pros and cons of implementing the proposed solution from an ethical principle point of view. 1. Provide examples from the literature to support the points you are making. 11. Describe what would be necessary to implement the proposed solution. • Example Assessment: You may use the following to give you an idea of what a Proficient or higher rating on the scoring guide would look like: Assessment 3 Example [PDF]. Additional Requirements 1. Length: At least 4–6 typed, double-spaced pages, not including the title page and reference page. 2. Font and font size: Times New Roman, 12 point. 3. APA Template: Use the APA Style Paper Template [DOCX] as the paper format and the APA Style Paper Tutorial [DOC] for guidance. 4. Written communication: Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. 5. Using outside sources: Integrate information from outside sources into academic writing by appropriately quoting, paraphrasing, and summarizing, following APA style. 6. References: Integrate information from outside sources to include at least three scholarly or academic peer-reviewed journal articles and three in-text citations within the paper. 7. APA format: Follow current APA guidelines for in-text citations of outside sources in the body of your paper and also on the reference page. Organize your paper using the following structure and headings: • • • • • • • • • Title page. A separate page. Introduction. A brief one-paragraph statement about the purpose of the paper. Elements of the problem/issue. Identify the elements of the problem or issue or question. Analysis. Analyze, define, and frame the problem or issue. Considering options. Consider solutions, responses, or answers. Solution. Choose a solution, response, or answer. Ethical implications. Ethical implications of implementing the solution. Implementation. Implementation of the potential solution. Conclusion. One paragraph. Note: Read the Analyze a Current Health Care Problem or Issue Scoring Guide to fully understand how your paper will be graded. If you would like assistance in organizing your assessment, or if you simply have a question about your assessment, do not hesitate to ask faculty or the teaching assistants in the NHS Learner Success Lab for guidance and suggestions. Note: Your instructor may also use the Writing Feedback Tool to provide feedback on your writing. In the tool, click the linked resources for helpful writing information. Topic 1: Limited Access to Healthcare Short Description: Consumers face barriers to healthcare access for assorted reasons. For example: due to geographic location, provider availability, transportation issues and mobility. Potential Intervention Approaches: • • • – Healthcare information online – Telemedicine – In–home healthcare services Keywords for Articles: online health information seeking, health care access, health information systems, consumer health information, chronic disease, health information search, health seeking behavior, rural nursing References: Bhandari, N. (2014). Seeking health information online: does limited healthcare access matter? Journal of the American Medical Informatics Association: JAMIA (1067-5027), 21 (6), p. 1113. https://wwwncbi-nlm-nih-gov.library.capella.edu/pmc/articles/PMC4215038/ Lee, K., Hoti, K., Hughes, J. D., & Emmerton, L. (2014). Dr Google and the Consumer: A Qualitative Study Exploring the Navigational Needs and Online Health Information-Seeking Behaviors of Consumers with Chronic Health Conditions. Journal of Medical Internet Research, 16(12), e262. http://doi.org.library.capella.edu/10.2196/jmir.3706 Ware, P., Bartlett, S. J., Paré, G., Symeonidis, I., Tannenbaum, C., Bartlett, G., … Ahmed, S. (2017). Using eHealth Technologies: Interests, Preferences, and Concerns of Older Adults. Interactive Journal of Medical Research, 6(1), e3. http://doi.org.library.capella.edu/10.2196/ijmr.4447 Pratt, D. (2015). Telehealth and telemedicine. Albany Law Journal of Science & Technology. (10594280), 25 (3), p. 495. http://www.lexisnexis.com.library.capella.edu/hottopics/lnacademic/?shr=t&csi=148364&sr=TITLE( %22Telehealth+telemedicine+in+2015%22)+and+date+is+2015 Topic 2: Healthcare Disparities Short Description: In 2010, the Federal Department of Human and Health Service (DHHS) launched the Healthy People 2020 goals to include a goal to eliminate health inequality/disparity. Healthy People 2020 defines a health disparity as “a particular type of health difference that is closely linked with social, economic, and/or environmental disadvantage. Health disparities adversely affect groups of people who have systematically experienced greater obstacles to health based on their racial or ethnic group; religion; socioeconomic status; gender; age; mental health; cognitive, sensory, or physical disability; sexual orientation or gender identity; geographic location; or other characteristics historically linked to discrimination or exclusion” (Office of Disease Prevention and Health Promotion, 2017, p.1). Potential Intervention Approaches: • • • • – Federal goals – Community health improvement plans – Patient advocacy efforts – “Triple Aim” for populations Keywords for Articles: health disparities, community health assessment, community health improvement plan, strategic planning, local health departments, health inequities References: Office of Disease Prevention and Health Promotion. (2017). Disparities. Retrieved from https://www.healthypeople.gov/2020/about/foundation-health-measures/disparities Shah G.H., & Sheahan J.P. (2016). Local health departments’ activities to address health disparities and inequities: Are we moving in the right direction? International Journal of Environmental Research and Public Health. 2016; 13(1):44. http://www.mdpi.com/1660-4601/13/1/44 Institute for Healthcare Improvement. (2017). Triple Aim for Populations. http://www.ihi.org/Topics/TripleAim/Pages/Overview.aspx CONTINUE TO Topic 3: Medication Errors Short Description: A medication error is a preventable adverse effect of a patient taking the wrong medication or dosage, whether or not it is evident or harmful to the patient. Medication errors can be a source of serious patient harm, including death. Potential Intervention Approaches: • • • – Medical staff education – Packaging improvements – Patient medication safety training Keywords for Articles: medication administration, medication errors, medication safety References: Cohen, M. (2016). Medication errors (miscellaneous). Nursing. 46(2):72, February 2016. DOI: 10.1097/01.NURSE.0000476239.09094.06 Institute for Healthcare Improvement. (2017). Improve Core Processes for Administering Medications. http://www.ihi.org/resources/Pages/Changes/ImproveCoreProcessesforAdministeringMedications.as px Agency for Healthcare Research and Quality. (2012). Table 6: Categories of Medication Error Classification. http://www.ahrq.gov/professionals/quality-patient-safety/patient-safetyresources/resources/match/matchtab6.html Schmidt, K., Taylor, A., & Pearson, A. (2017). Reduction of medication errors: A unique approach. Journal of Nursing Care Quality. 32(2), April/June 2017, 150–156. Topic 4: Healthcare System Errors Short Description: The health care system in the United States has been the subject of much debate as experts try to determine the best way to deliver high-quality care. In Crossing the Quality Chasm, the Institute of Medicine (2001) called for the redesign of health care delivery systems and their external environments to promote care that is safe, effective, patient-centered, timely, efficient, and equitable. Potential Intervention Approaches: • • • – Systemwide transformation – Process redesign – Electronic health records Keywords for Articles: multi-stakeholder collaboration, healthcare system redesign References: Institute of Medicine (US) Committee on Quality of Health Care in America. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century. Washington (DC): National Academies Press (US).Agency for Healthcare Research and Quality. (2017). Hospitals and Health Systems. http://www.ahrq.gov/professionals/systems/index.html Analyze a Current Health Care Problem or Issue Scoring Guide CRITERIA NONPERFORMANCE Use scholarly information to describe and explain a health care problem or issue and identify possible causes for it. BASIC PROFICIENT DISTINGUISHED Does not use scholarly information to describe and explain a health care problem or issue and identify possible causes for it. Describes a health care problem or issue but does not explain it or identifies possible causes for a problem or issues but the identification is incomplete or inaccurate. Uses scholarly information to describe and explain a health care problem or issue and identify possible causes for it. Uses scholarly information to describe and explain a health care problem or issue and identify possible causes for it. Indicates which causes are the most likely. Analyze a health care problem or issue by describing the context, explaining why it is important, and identifying populations affected by it. Does not analyze a health care problem or issue by describing the context, explaining why it is important, and identifying populations affected by it. Identifies a health care problem or issue but does not analyze it. Analyzes a health care problem or issue by describing the context, explaining why it is important, and identifying populations affected by it. Analyzes a health care problem or issue by describing the context, explaining why it is important, and identifying populations affected by it. Provides examples that support the analysis. Discuss potential solutions for a health care problem or issue and describe what would be required to implement a solution. Does not discuss potential solutions for a health care problem or issue and describe what would be required to Incompletely or inaccurately discusses potential solutions for a health care problem or issue and what would be required to Discusses potential solutions for a health care problem or issue and describes what would be required to implement a solution. Discusses potential solutions for a health care problem or issue and describes what would be required to implement a solution and describes CRITERIA NONPERFORMANCE BASIC PROFICIENT DISTINGUISHED implement a solution. implement a solution. potential consequences of ignoring the problem or issue. Analyze the ethical implications if a potential solution to a health care problem or issue was implemented. Does not analyze the ethical implications if a potential solution to a health care problem or issue was implemented. Identifies ethical implications if a potential solution to a health care problem or issue was implemented but does not analyze the implications. Analyzes the ethical implications if a potential solution to a health care problem or issue was implemented. Analyzes the ethical implications if a potential solution to a health care problem or issue was implemented and uses examples from the literature to support the analysis. Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. Does not write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. Writes clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics with some errors and lapses. Writes clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. Writes clearly and logically, using evidence to support a central idea, with correct use of spelling, grammar, punctuation, and mechanics; the paper contains supporting examples for the main points. Write following APA style for intext citations, quotes, and references. Does not write following APA style for in-text citations, quotes, and references. Writes following APA style for in-text citations, quotes, and references Writes following APA style for in-text citations, quotes, and references. Writes following APA style for in-text citations, quotes, and references without errors, CRITERIA NONPERFORMANCE BASIC with some errors and lapses. PROFICIENT DISTINGUISHED and uses current reference sources. Running head: ANALYZE A CURRENT HEALTH CARE PROBLEM OR ISSUE Analyze a Current Health Care Problem or Issue Learner’s Name Capella University Developing a Health Care Perspective Analyze a Current Health Care Problem or Issue March, 2018 Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. 1 ANALYZE A CURRENT HEALTH CARE PROBLEM OR ISSUE 2 Analyze a Current Health Care Problem or Issue Patient safety, as discussed in the previous assessment, is an important element of quality health care. This assessment will expand upon patient safety issues that occur when patients are exposed to inadvertent harm or injury while receiving medical care. Health care organizations should maintain and develop a safety culture to prevent patient safety issues. Patient safety culture is defined as a system that promotes safety by shared organizational values of what is important and beliefs about how things work. It also encompasses how these values and beliefs interact with the work unit, organizational structures, and systems to produce behavioral norms (Ulrich & Kear, 2014). As such, care should be taken to improve the infrastructure of health care organizations. Improving patient safety should be discussed and addressed by every individual associated with public health care. Elements of the Problem/Issue Research shows that while getting treated at health care organizations, patients might be at risk of experiencing the harm or injuries associated with medical care. The most likely causes of patient safety issues are preventable adverse events, which are adverse events attributable to error. These errors can be classified as diagnostic errors, contextual errors, and communication errors (Ulrich & Kear, 2014). Diagnostic errors take place when health care professionals provide a wrong or delayed diagnosis or no diagnosis at all (James, 2013). An example of a wrong diagnosis is a health care professional diagnosing a patient with gastric troubles when the patient is actually experiencing a heart attack. An example of a delayed diagnosis is a patient not being notified of an abnormal chest X-ray, thereby delaying diagnosis of a serious medical condition. An example of a missed diagnosis is a patient not being diagnosed with heart failure despite warning symptoms. Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. ANALYZE A CURRENT HEALTH CARE PROBLEM OR ISSUE 3 Contextual errors occur when health care professionals fail to consider their patients’ personal or psychological limitations while planning appropriate care for them. An example is a health care professional’s failure to recognize that basic follow-up discharge instructions may not be understood by patients with cognitive disabilities (James, 2013). It is important for health care professionals to be aware of their patients’ mental and physical abilities before they formulate a plan of care. Communication errors occur when there is miscommunication or lack of communication between health care professionals and patients (James, 2013). They can cause severe harm to Comment [A1]: You provided a clear explanation regarding the problem investigated. The possible causes were explored. patients. An example of this is a nurse failing to tell a surgeon that a patient experienced abdominal pain and had a drop in red blood cell count after an operation, resulting in the death of the patient due to severe internal bleeding. Limited health care knowledge; language barriers; and auditory, visual, and speech disabilities could also lead to communication errors and cause safety issues. Analysis As a medical transcriptionist, it is important for me to be aware of potential transcription errors and privacy standards, which affect patient safety. Errors like these pose dangerous risks; therefore, it is necessary to have an overall quality evaluation of the transcribed documents. Also, I must ensure that serious difficulties in transcription resulting from poor-quality voice files are reported immediately to the manager, who will then convey this to the health care professionals involved in the process. This will help ensure that patient safety is not compromised. Context for Patient Safety Issues Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A2]: Which error classification describes these errors? Add this information to add continuity. ANALYZE A CURRENT HEALTH CARE PROBLEM OR ISSUE 4 With the advancement of medical technology, health care processes have become extremely complex. Health care professionals are required to stay up-to-date with a lot of new knowledge and innovations obtained from research. This often overburdens them as there is a need to apply the learning from research in their practice. Also, at the individual level, there is a dearth of wellbalanced continuing education programs, which has resulted in a lack of attention to patient safety among health care professionals. At the system level, organizations fail to deliver optimum health care as a result of being understaffed, an inability to provide appropriate technology, and ineffective execution of patient care transfer (James, 2013). Overcrowding and understaffing delays initiation of treatment and puts critically ill patients at significant risk. All of these factors contribute to a rise in patient safety issues. Comment [A3]: You effectively indicated which causes were the most likely to create safety issues. Populations Affected by Patient Safety Issues Patients with a psychiatric history are also a vulnerable group of people who face patient safety issues because their psychiatric records are often combined with their current symptoms. Patients with a documented history of psychiatric illness may avoid seeking health care services as they feel that their care will be based on their past record of illnesses and not their present needs. Therefore, psychotherapists should implement measures such that their psychiatric data is concealed from their medical records before it is shared with the third party, which helps protect patients’ confidentiality (Shenoy & Appel, 2017). Considering Options Patient safety in hospitals can be achieved by creating a culture of safety that involves effective communication, correct managerial leadership styles, and the use of Electronic Health Records (EHRs). Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A4]: This section was very informative about special populations, but it would be of value to also include the general populations discussed earlier in this paper (such as public health patients and hospital patients). ANALYZE A CURRENT HEALTH CARE PROBLEM OR ISSUE 5 Effective communication while passing patient-specific information from one health care professional to another is essential in ensuring continuous and safe patient care. Training the team could likely improve consistent successful communication and help prevent errors. Standardizing critical content that needs to be communicated by the initial health care professional ensures safe transfer of care (Farmer, 2016). It is essential for leadership teams to adopt organizational strategies that would improve patient safety and transform their organizations into reliable systems for enhanced patient satisfaction. They should set strategic safety goals, which could include adhering to standards of health, assessing quality, using patient satisfaction reviews, and analyzing adverse event reports to determine improvement in safety issues (Parand, Dopson, Renz, & Vincent, 2014). An EHR is another potential solution to prevent patient safety issues. It is a digital record of a patient’s medical information that includes history, physical examination, investigations, and treatment (Ozair, Jamshed, Sharma, & Aggarwal, 2015). It helps manage multiple processes in the complex health care system and prevents errors. EHRs utilize less storage space compared to paper documentation and allow an infinite number of records to be stored. In addition to being cost-effective and preventing a loss of records, EHRs help conduct research activities and provide quick data transfer (Ozair et al., 2015). Solution In health care, because transmission of information takes place among different people and electronic devices, there is a high likelihood of errors occurring. For example, transcription errors (which occur due to poor audio quality or the lack of a quality evaluation process) can be prevented by using recording equipment with good sound quality and by maintaining proofreading and quality checks. However, integrating transcription processes with the EHR Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. ANALYZE A CURRENT HEALTH CARE PROBLEM OR ISSUE 6 system helps prevent errors, helps access the required information faster, and allows health care professionals to take accurate decisions about patients’ care. Implementation An EHR is an important mechanism for improving patient safety. Its advancement has made it a viable option to prevent medical errors. However, the use of EHRs has certain ethical implications such as security violation, data inaccuracies, lack of privacy and confidentiality, and challenges during system implementation. Security violation takes place when patients’ confidential health information is accessible to others without their permission. To avoid security violation, data should not only be password protected but also encrypted to restrict access to unauthorized individuals. Firewalls and antivirus software should be used to protect data (Ozair et al., 2015). Though EHRs improve patient safety by reducing medical errors, data inaccuracies are increasing. Loss of data during data transfer leads to inaccuracies that affect decision-making related to patient care. A problem of concern related to data inaccuracy is medical identity theft, which leads to incorrect information being filed into a person’s medical record, which in turn leads to insurance fraud and wrong billing (Ozair et al., 2015). In health care, information that is shared during physician–patient interactions should be kept confidential and should be made inaccessible to unauthorized individuals. Enabling rolebased access controls based on user credentials will restrict access to the EHR system to authorized users. The user should also be made aware that he or she is responsible for any information that he or she misuses (Ozair et al., 2015). As EHR is a complex software, there is a high likelihood that software failure may result in inaccurate recordings of patients’ data. Therefore, EHR system implementation may have Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. ANALYZE A CURRENT HEALTH CARE PROBLEM OR ISSUE 7 ethical implications due to the violation of data integrity (Ozair et al., 2015). EHRs can safeguard patient confidentiality by using various methods that prevent security breaches. In addition to this, creating reminders that ask for a confirmation before accessing confidential information can help protect data. A nesting system could be developed, which would allow, for example, a health care professional from a specific specialty clinic to access patient records by signing into the specialty domain (Shenoy & Appel, 2017). These methods will enable the safe and efficient use of EHRs and ensure patient safety. Conclusion Patient safety involves preventing the risk of harm or injuries to patients by establishing a safety culture and providing high-quality medical care. Health care organizations must understand patient safety issues and find solutions for these issues by designing systems that prevent errors from occurring. Potential solutions include effective communication, changes in leadership style, and the use of EHRs. The ethical implications of these solutions should be considered before implementing them in a health care setting. It is also important that health care professionals undergo continuous education and effective training, provide appropriate medical care, prevent errors, and follow safety practices to improve clinical outcomes. Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A5]: The concluding paragraph summarizes the analysis and solutions offered in this paper. ANALYZE A CURRENT HEALTH CARE PROBLEM OR ISSUE 8 References Farmer, B. M. (2016). Patient safety in the emergency department. Emergency Medicine, 48(9), 396–404. Retrieved from https://mdedge.com/emedjournal/article/113659/trauma/patient-safety-emergency-department James, J. T. (2013, September). A new, evidence-based estimate of patient harms associated with hospital care. Journal of Patient Safety, 9(3), 122–128. Retrieved from https://journals.lww.com/journalpatientsafety/Fulltext/2013/09000/A_New,_Evidence_ba sed_Estimate_of_Patient_Harms.2.aspx Ozair, F. F., Jamshed, N., Sharma, A., & Aggarwal, P. (2015). Ethical issues in electronic health records: A general overview. Perspectives in Clinical Research, 6(2), 73–76. http://dx.doi.org/10.4103/2229-3485.153997 Parand, A., Dopson, S., Renz, A., & Vincent, C. (2014). The role of hospital managers in quality and patient safety: A systematic review. BMJ Open, 4(9). http://dx.doi.org/ 10.1136/bmjopen-2014-005055 Shenoy, A., & Appel, J. M. (2017, April). Safeguarding confidentiality in electronic health records. Cambridge Quarterly of Healthcare Ethics, 26(2), 337–341. Retrieved from https://search-proquest-com.library.capella.edu/docview/1882434628?pqorigsite=summon&https://library.capella.edu/login?url=accountid=27965 Ulrich, B., & Kear, T. (2014). Patient safety and patient safety culture: Foundations of excellent health care delivery. Nephrology Nursing Journal, 41(5), 447–456, 505. Retrieved from https://search-proquestcom.library.capella.edu/docview/1617932572/fulltextPDF/1486CC30B3624B3CPQ/1?ac countid=27965 Copyright ©2018 Capella University. Copy and distribution of this document are prohibited. Comment [A6]: You provided a wellresearched paper. Your paper is enhanced by the use of recently published academic peer review journal articles.
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