HCA312- Week 4- Discussion 1

HCA312- Week 4- Discussion 1

Dashboards for Your Board: Communicating Data Effectively and Efficiently. Images Authors: Antonecchia, Paul

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P.1pantonecchia@riversidehealth.org. Kryspin, Teresa2 Plan.tkrmd@aol.com Source: Physician Executive. May/Jun2010, Vol. 36 Issue 3, p34-37. 4p. 4 Charts. Document Type: Article Subject Terms: *Dashboards (Management information systems) *Medical personnel *Businesspeople *Boards of directors *Health care industry NAICS/Industr y Codes: 446199 All Other Health and Personal Care Stores A b s t r a c t : The article discusses the significance of a dashboard in communicating data and in keeping members of the board of directors of a health care organization informed of key organizational metrics. Members include clinicians, businesspeople and financial experts. The article highlights the criteria for metrics’ creation and factors that must be considered when making metrics that will be easily understood. It cites elements that will play a vital role in interpreting metrics during a presentation. 1Vice President for Medical Affairs and Chief Medical Officer, St. John’s Riverside Hospital in Yonkers, NY 2Medical Director, Outpatient Division, Griffin Faculty Practice 0898-2759 Utilizing big data to provide better health at lower cost. Images Authors: Jones LK; Center for Pharmacy Innovation and Outcomes, Geisinger, Danville, PA ljones14@geisinger.edu. Pulk R; Center for Pharmacy Innovation and Outcomes, Geisinger, Danville, PA. Gionfriddo MR; Center for Pharmacy Innovation and Outcomes, Geisinger, Danville, PA. Evans MA; Care Support Services, Geisinger, Danville, PA. Parry D; Care Support Services, Geisinger, Danville, PA. Source: American Journal Of Health-System Pharmacy: AJHP: Official Journal Of The American Society Of Health-System Pharmacists [Am J Health Syst Pharm] 2018 Apr 01; Vol. 75 (7), pp. 427-435. Publication Type: Journal Article Language: English Journal Info: Publisher: American Society Of Health-System Pharmacists Country of Publication: United States NLM ID: 9503023 Publication Model: Print Cited Medium: Internet ISSN: 1535-2900 (Electronic) Linking ISSN: 10792082 NLM ISO Abbreviation: Am J Health Syst Pharm Subsets: In Process I m p r i n t N a m e ( s ) : Publication: Bethesda Md : American Society Of Health-System Pharmacists Original Publication: Bethesda, MD : The Society, c1995- Purpose: The efficient use of big data in order to provide better health at a lower cost is described. Summary: As data become more usable and accessible in healthcare, organizations need to be prepared to use this information to positively impact patient care. In order to be successful, organizations need teams with expertise in informatics and data management that can build new infrastructure and restructure existing infrastructure to support quality and process improvements in real time, such as creating discrete data fields that can be easily retrieved and used to analyze and monitor care delivery. Organizations should use data to monitor performance (e.g., process metrics) as well as the health of their populations (e.g., clinical parameters and health outcomes). Data can be used to prevent hospitalizations, combat opioid abuse and misuse, improve antimicrobial stewardship, and reduce pharmaceutical spending. These examples also serve to highlight lessons learned to better use data to improve health. For example, data can inform and create efficiencies in care and engage and communicate with stakeholders early and often, and collaboration is necessary to have complete data. To truly transform care so that it is delivered in a way that is sustainable, responsible, and patient-centered, health systems need to act on these opportunities, invest in big data, and routinely use big data in the delivery of care. Conclusion: Using data efficiently has the potential to improve the care of our patients and lower cost. Despite early successes, barriers to implementation remain including data acquisition, integration, and usability. (Copyright © 2018 by the American Society of Health-System Pharmacists, Inc. All rights reserved.) Keywords: ProvenCare; big data; dashboards; pharmacy Date Created: 20180325 Latest Revision: 20181105 20181105 10.2146/ajhp170350 29572311 • Show all 4 images Week 4 – Discussion 11 unread reply.11 reply. Your initial discussion thread is due on Day 3 (Thursday) and you have until Day 7 (Monday) to respond to your classmates. Your grade will reflect both the quality of your initial post and the depth of your responses. Refer to the Discussion Forum Grading Rubric under the Settings icon above for guidance on how your discussion will be evaluated. Dashboard Information in Communication with Organization Leaders [WLOs: 3] [CLOs: 2] In many healthcare organizations, an interactive tool is usually incorporated to provide information that is captured electronically. These dashboards provide real-time data that help clinical and non-clinical managers to make informed decisions about patient care. Prior to beginning this discussion, review the Dashboards for Your Board: Communicating Data Effecively and Efficiently, Two Keys to Deliver Better Care and Measure: Pod Implementation & Dashboards, Utilizing Big Data to Provide Better Health at Lower Cost, and Intelligent and Actionable Dashboards articles. Additionally, review the following Saint Martins Clinic (Links to an external site.)Links to an external site. sample dash board and research a few more financial healthcare dashboards. As a healthcare manager, you are required to evaluate length of stay, volume or census, and payer mix, etc. to assess how well you are meeting the department goals. The dashboard examples provide snapshots of those components for managers to use for daily decisionmaking purposes. Explain to the Vice President of Operations via email two challenges to, as well as two opportunities to meet, the department’s goals based on one of the scenarios you select below. • • • You are an inpatient service line director and your dashboard consists of Average Length of Stay (ALOS), re-admission rates, accounts receivable, timely submission of claims, pending charges waiting for the provider to hit the submit button, and credentialing updates on providers and managed care companies. Your goal is to keep length of stay low, decrease re-admissions, ensure claims are paid timely and providers understand the relevance of timely submittal of charges. You are the practice administrator of a multi-specialty practice and your dashboard consists of patient cancellation appointments, no-show appointments, patients that arrived for appointments, pending referrals, completed referrals, daily claims submittal, and denial report. Your goal is to ensure patients are consistently coming in to be seen, reminding them of their appointments, verifying patient’s referrals are being used, and decrease claims being denied for payment. You are a hospice director and your dashboard consists of visit status (documentation of patients seen daily), claims on hold, intake list, discharged checklist, productivity, task list (what is due-recertification to continue visits, supervisor visits, and document tracking (orders missing). Your goal is to ensure patients are being seen daily by clinical staff, evaluate why claims are on hold, ensure more patients are being added than discharged weekly, and delegate assignments equally to staff.
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